In the heart of Brussels, The Usual Brussels offers a warm welcome with a coffee shop, bar and restaurant. With express check-in and out, multilingual staff and luggage storage you'll feel right at home. Guests rave about their stay near La Grand Place.
Charleroi (CRL-Brussels South Charleroi) - 59 min drive
Brussels-Congress Station - 7 min walk
Brussels-North Station - 12 min walk
Brussels Central Station - 15 min walk
Rogier Station - 3 min walk
Yser-Ijzer Station - 6 min walk
De Brouckere Station - 6 min walk
Restaurants
Five Guys - 2 min walk
EXKi - 2 min walk
McDonald's - 1 min walk
Guapa - 3 min walk
Hawaiian Poké Bowl - 2 min walk
About this property
The Usual Brussels
The Usual Brussels puts you in a great location, within a 15-minute walk of Brussels Christmas Market and La Grand Place. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Tour & Taxis and Avenue Louise are just a 5-minute drive away. The property is just a short walk to public transportation: Rogier Station is 3 minutes and Yser-Ijzer Station is 6 minutes.
At a glance
DONE
Hotel size
72 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
What to do
Bicycle rentals nearby
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Accessibility
Elevator
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Room amenities
Home comfort
Climate-controlled air conditioning and heating
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
More
Weekly housekeeping
Mobile key entry
Special features
Dining
The U Bar - Onsite café.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.60 per room, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges a fee for luggage storage before check-in and after check-out.
Property Registration Number 0720561233
National rating
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.
Also known as
Maxhotel
Maxhotel Brussels
Maxhotel Hotel
Maxhotel Hotel Brussels
Maxhotel
The Usual Brussels Hotel
The Usual Brussels Brussels
The Usual Brussels Hotel Brussels
Frequently asked questions
Does The Usual Brussels offer free cancellation for a full refund?
Yes, The Usual Brussels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Usual Brussels?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Usual Brussels?
Sorry, there's no onsite parking at The Usual Brussels.
What are the check-in and check-out times at The Usual Brussels?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Usual Brussels?
No, this hotel doesn't have a casino, but Grand Casino Brussels (9-min walk) is nearby.
What is there to do at The Usual Brussels and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near The Usual Brussels?
Yes, there's an onsite restaurant, The U Bar.
What's the area around The Usual Brussels like?
The Usual Brussels is in Lower Town, a short 3-minute walk from Rogier Station and 10 minutes' walk from Brussels Christmas Market.
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Reviews
The Usual Brussels Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Amenities
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious and a convenient option with a wide variety of choices. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Bathroom
Reviews
Verified
10/10 Exceptional
Apr 6, 2026
This hotel is in a great location, near the Grand Palace and Brussels Nord station, making it perfect for short trips. Hotel room is spacious and clean. Staff provides excellent customer service.
JUSTIN MARC
JUSTIN MARC, 2-night trip
Verified
10/10 Exceptional
Mar 10, 2026
Very welcoming and accommodating staff, room was very clean, great location. I originally booked a room for one night but ended up staying three nights. I would definitely stay here again.
Kathy
Kathy, 2-night trip
Verified
8/10 Very good
Oct 31, 2025
Hotel was clean and comfy, and the staff were very helpful.
Samuel
Samuel, 3-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Clean and spacious room, close to central location. Pleasant staff.
Ussama
Ussama, 2-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Great location! Lots to do, very nice and clean, bed was a bit firm for us. Service outstanding!!!
Alli
Alli, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2025
The whole hotel was spotless and very eco-friendly. The staff were incredibly friendly and hospitable,
Siobhan
Siobhan, 3-night trip
Verified
10/10 Exceptional
Nov 15, 2025
Great location. Safe and walkable to everywhere.
Great customer service and the breakfast is wow
Will stay here again and highly recommended.
JERALD
JERALD, 1-night trip
Verified
10/10 Exceptional
Oct 8, 2025
Best hotel and customer service!
Beatriz
Beatriz, 3-night trip
Verified
10/10 Exceptional
Jul 25, 2025
Great location and easy to get to surrounding areas. Enjoy our time there
Miguel
Miguel, 1-night trip
Verified
10/10 Exceptional
Nov 27, 2025
Small but very fresh and clean room. Friendly and familiar atmosphere
Eva
Eva, 3-night trip
Verified
8/10 Very good
Dec 29, 2025
Clean room
Euriza
Euriza, 3-night trip
Verified
10/10 Exceptional
Oct 15, 2025
This hotel stay surprised me in a good way. It's not your typical hotel... hugely sustainable including the shuttlecock l-made lamps. The service was exceptional and the breakfast delicious.
John
John, 2-night trip
Verified
10/10 Exceptional
Jul 1, 2025
Functional hotel with clean rooms and very attentive staff
Neil
Neil, 1-night trip
Verified
10/10 Exceptional
Oct 30, 2025
All perfect, very kind staff, nice breakfast. Very sustainable room equipment - tiles, floors, furniture, lamps etc. Bedroom and toilet are separate and quite small but beautiful designes
Eric
Eric, 2-night trip
Verified
10/10 Exceptional
Jun 21, 2025
Staff was friendly and very hospitable, informative and accommodating when I arrived from the airport on an early flight.
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
Jun 5, 2024
Great location and loved the design and comfort of the room.
Adam
Adam, 3-night trip
Verified
10/10 Exceptional
Apr 2, 2025
Superb location, superb place
The bed was super comfortable and the decor was clean, modern and environmentally friendly
Amrik
Amrik, 1-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Awesome Experience
This hotel was perfect, fairly quiet street but close to shopping and center square. My son and I were made to feel comfortable and the staff was very attentive. Lastly, the rooms were so quiet and able to sleep at night. Definitely would recommend this hotel!
Maria Regina
Maria Regina, 2-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Comfortable room. Stayed in a twin. Excellent bathroom, had everyhing we needed. Quiet. Friendly and helpful staff. 10-15 min walk to Grand Place. Would definitely stay here again.
Nicola
Nicola, 2-night trip
Verified
10/10 Exceptional
Jul 2, 2025
Spacious rooms and love the customized layout of the room (beanbag for extra sitting space, extra hooks, full length mirror, multiple lamps for cozy ambience). Very stylish room and had a comfortable stay. Close to Rogier train station and walkable to Grand Place and main sightseeing spots. Will recommend!
Hui Yu
Hui Yu, 1-night trip
Verified
8/10 Very good
Dec 29, 2024
Lovely stay before heading home. Everything within walking distance, behind a shopping street and about a 15 minute walk to the main part of Brussels. Lovely staff too!
Molly
Molly, 1-night trip
Verified
8/10 Very good
Jun 22, 2025
Coming by train to the station Gare du Nord it‘s pretty well reachable. Even well placed for discovering the city.
The hotel is lovely designed, clean and the service and the hospitality was on a good and friendly level. I‘ll come again.
Bernd
Bernd, 4-night trip
Verified
10/10 Exceptional
Nov 25, 2024
Brilliant hotel, welcoming staff, stylish rooms
Brilliant hotel, would happily stay there again and would recommend it to anyone. The staff were so lovely and welcoming, the rooms were very nice, and it had a nice cafe and bar downstairs. Some of the light switches in the rooms were a bit odd, not very user friendly but this was literally my only negative, we were so happy there.
Hannah
Hannah, 2-night trip
Verified
10/10 Exceptional
Dec 19, 2024
Walkable, Safe & Friendly Staff
The location of the hotel was awesome. It was very walkable to all places and I felt safe walking around the city.
The staff was amazingly nice and very helpful. The service in the small cafe was amazing.
The room was a decent size.
Nicole
Nicole, 3-night trip
Verified
10/10 Exceptional
Apr 26, 2024
Absolutely beautiful and modern hotel. Fantastic staff. I had a wonderful stay. Would definitely come back again! HIGHLY RECOMMEND.