Royale Retreat Hotel & Spa Near Mall Road

Property class: 4
Hot springs hotel with full-service spa, connected to the convention center, near Christ Church

Choose dates to view prices

When you stay at Royale Retreat Hotel & Spa Near Mall Road, you'll be in a great location, within just a 10-minute walk of Christ Church and Mall Road. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. A bar/lounge and a snack bar/deli are other highlights.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The current price is $52
$55 total
includes taxes & fees
Oct 28 - Oct 29

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room

A hotel room with a large bed, a wooden desk, a glass-enclosed shower, and a red chair.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Lounge

A hotel room with a tufted headboard, two bedside lamps, a telephone, and a bed with red and patterned bedding.

Premium Lounge

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Royale Suite

A hotel room with a large window, a bed with red and patterned pillows, a red sofa, and a small table.

Royale Suite

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royale Deluxe

A hotel room with a large bed, a bedside table with a lamp, a red chair, and a bathroom visible through a glass door.

Royale Deluxe

  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

A hotel room with a large bed, a desk, and a chair. There is a view of trees and mountains through the window.

Executive Studio Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Studio Suite

A hotel room with a sofa, a bed, a coffee table, a rug, and a large window with a view of greenery.

Presidential Studio Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room

A hotel room with a bed, a desk, a chair, and a television.

Business Room

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

A hotel room with a large bed, a bedside table with a lamp, a red chair, a TV mounted on the wall, and a wooden floor.

Family Suite

  • Hill view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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Hotel Willow Banks, Mall Road Shimla
Shimla
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 68 reviews
The price is $58
$61 total
includes taxes & fees
Oct 30 - Oct 31
Hotel Willow Banks, Mall Road Shimla
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About the neighborhood

Map
5 - Dingle Estate, Near Victory Tunnel, Shimla, Himachal Pradesh, 171003

What's nearby

  • Mall Road - 3 min walk - 0.3 km
  • Christ Church - 3 min walk - 0.3 km
  • Lakkar Bazar - 5 min walk - 0.5 km
  • Gaiety Theater - 5 min walk - 0.5 km
  • Jakhu Temple - 17 min walk - 1.3 km

Getting around

  • Shimla (SLV) - 59 min drive
  • Chandigarh (IXC) - 38 miles/61.2 km
  • Shimla Station - 24 min walk
  • Summer Hill Station - 26 min drive
  • Jutogh Station - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Indian Coffee House - ‬9 min walk
  • ‪SOL - Café & Lounge - ‬9 min walk
  • ‪Under The Tree - ‬16 min walk
  • ‪Ashiana Restaraunt - ‬5 min walk

About this property

Royale Retreat Hotel & Spa Near Mall Road

  • When you stay at Royale Retreat Hotel & Spa Near Mall Road, you'll be in a great location, within just a 10-minute walk of Christ Church and Mall Road. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. A bar/lounge and a snack bar/deli are other highlights.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 42 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: noon
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 15
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
    • Minimum Spring Break check-in age is 15

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Free uncovered onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Royale Retreat Hotel & Spa Near Mall Road Reviews

7.6

Good

8.0

Cleanliness

7.4

Amenities

8.6

Staff & service

7.6

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Very Nice, Quiet place. Rooms are well maintained. Staff is polite. Only thing missing was some amenities or games to spend time. Close to mall road and good parking space.
Verified review

8/10 Very good

Value for Money

This is family frindly hotel with fantastic view of mountains.
Verified review

8/10 Very good

Great location just 7 minute walk from the station and not much more to Mall Road. Staff were very friendly and helpful especially the waiter in the kitchen. Safe in room actually worked (unlike some hotels I stayed at in India. Only minus was the very pushy receptionist who tried to force a 5 star review out of me before I left (she made me open Google Reviews and watched me typing - unfortunately for her I was all out of their allotted WiFi allowance (basically didn’t last a day and a half and I am not a heavy browser). So for that they lose a star.
Verified review

10/10 Exceptional

This is a very nice resort hotel with beautiful views over the hills. Ideally situated within 10 min walk to the main Mall plaza. I recommend this resort, and would gladly come again in the future.
Verified review

10/10 Exceptional

Great hotel with great staff
Verified review

10/10 Exceptional

Great rooms, very comfortable and immaculately clean as was the entire property. Staff super helpful and the room service meals were top quality. Close to many shops,cafes and the The Mall Road. A great stay and would definitely stay again. Thank you.
Verified review

10/10 Exceptional

It is located in a very convenient place so can walk to all key places. Hotel staff is very friendly and helpful. When we wanted to leave early they arranged breakfast so that we left the hotel after a good breakfast :)
Verified review

8/10 Very good

It was exactly as per pictures on the net. Service was great.
Verified review

8/10 Very good

This hotel was fine, comfortable in a good location. Compared to other places we stayed, it was rather expensive for what we got, but Shimla is expensive. We were expecting it to be more luxurious than it was.
Verified review

2/10 Poor

Disappointing experienec

The property is far away from any attractions. Spa is under construction, and the staff is rude. After making the reservation with breakfast, they denied breakfast. The breakfast timings were not respected from 8am, it was served late. My recommendation is to not book this hotel.
Verified review

2/10 Poor

I had the terrible experience. The worst stay of my life so far. Bed sheets and blankets were dirty. The room smelled like pee. towels were discolored. The property does not look like anything in the pictures they have on internet. DO NOT RECOMMEND AT ALL
Verified review

2/10 Poor

Just don’t.

We had to change our room multiple times over a 2 night stay. The bedding had stains & the rooms were not clean. Marks on the walls to unwashed floors. We asked to get a refund, so we could leave the hotel & got promised the Presidential Suit, although it was bigger, all the same issues persisted. The WiFi was intermittent & slow. I wouldn’t recommend this hotel to anyone.
Verified review

2/10 Poor

Worst hotel ever

This was one of the most pathetic experience so far. We had booked this hotel (fully paid 2 rooms, 3-4 months in advance even before coming to India). Upon arrival, they informed us that families of their management staff overstayed and they don't have two separate rooms available. Instead they gave us much small two bed suite with only one bath. Rooms and bathrooms were very dirty and stinking, there was also a leakage in the bathroom, it appeared this suite was closed for quite some time. Basically they had no regard for their fully paid foreigner guests who trusted online reviews and booked this hotel, their management staff families were given preference and foreign nationals were left on the road. What a shame! Be careful if you decide to go here!
Verified review

10/10 Exceptional

Stay was excellent. It was my second time at this hotel and I was really very happy with the services . Will definitely become their frequent guest since I was really satisfied. Will definitely come to the hotel again.And special thanks to the Front office staff
Verified review

8/10 Very good

weekend getaway

Rooms are clean and modern, the bed is quite comfortable. overall we were satisfied with our stay.
Verified review

8/10 Very good

Comfortable Stay

Room, Food and service was good. Enjoyed my stay with my Family.
Verified review

8/10 Very good

Nice hotel , great service and clean room. 10 min away from mall road
Verified review

10/10 Exceptional

Nice room, good location with good heater in the room. Bed is very comfortable
Verified review

10/10 Exceptional

Amazingly helpful staff And excellent service. The stay was made so comfortable for us. Very spacious room for even two people.
Verified review

10/10 Exceptional

Verified review

2/10 Poor

Verified review

8/10 Very good

Verified review

8/10 Very good

Verified review

10/10 Exceptional