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Neustadt Apartments managed by Hotel Central Luzern

3.0 star property
City-center hotel within walking distance of Chapel Bridge

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In the heart of Lucerne, Neustadt Apartments managed by Hotel Central Luzern offers a vibrant blend of art and culture. Discover local flavors with breakfast options nearby, browse the on-site shopping mall or explore the city’s iconic Chapel Bridge. With high-speed WiFi, bike rentals, and helpful staff at your fingertips.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking

Main amenities (7)

  • Weekly housekeeping
  • Breakfast available
  • Self parking
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Bike rental

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Separate dining area
  • Living room
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Apartment (Cosy)

Comfort Apartment (Cosy) | Living area | 43-cm Smart TV with digital channels, Netflix, streaming services

Comfort Apartment (Cosy)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment (Noble)

Deluxe Apartment (Noble) | Living area | 43-cm Smart TV with digital channels, Netflix, streaming services

Deluxe Apartment (Noble)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Classic Apartment, 1 Bedroom, Kitchen, City View

Classic Apartment, 1 Bedroom, Kitchen, City View | Living area | 43-cm Smart TV with digital channels, Netflix, streaming services

Classic Apartment, 1 Bedroom, Kitchen, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

Miscellaneous
ibis budget Luzern City
Lucerne
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 1,105 reviews
The price is $194
$214 total
includes taxes & fees
Jun 3 - Jun 4
ibis budget Luzern City
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About the neighborhood

Map
Morgartenstrasse 4, Lucerne, LU, 6003

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • Jesuit Church - 3 min walk - 0.3 km
  • Lucerne Town Hall - 5 min walk - 0.4 km
  • KKL Lucerne - 5 min walk - 0.4 km
  • Lake Side Promenade - 11 min walk - 1.0 km

Getting around

  • Zurich Airport (ZRH) - 68 min drive
  • Lucerne Station - 3 min walk
  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Luzern Sgv Station - 9 min walk

Restaurants

  • ‪Tibits - ‬4 min walk
  • ‪JOE & THE JUICE - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Heini - ‬4 min walk
  • ‪just a little brewpub - ‬2 min walk

About this property

Neustadt Apartments managed by Hotel Central Luzern

  • Neustadt Apartments managed by Hotel Central Luzern puts you just a 5-minute drive from Chapel Bridge and Swiss Transportation Museum. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • The check-in location differs from the property location; go to: [Hotel Central Luzern, Morgartenstrasse 4, 6003 Luzern]
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Uncovered onsite self parking (CHF 20 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:00 AM

What to do

  • Access to nearby health club
  • Hiking/biking trails nearby
  • Cycling nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals

Facilities

  • Built in 1950
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Traditional architecture

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-cm Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Heating
  • Fan
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher
  • Highchair

More

  • Weekly housekeeping
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.50 per person, per night

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately CHF 19.00 for adults and CHF 19.00 for children

Parking

  • Uncovered self parking costs CHF 20 per day
  • Guests must contact this property in advance to reserve onsite parking

Policies

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Neustadt Apartments Luzern

Neustadt Apartments Hotel

Neustadt Apartments Luzern

Neustadt Apartments Hotel Luzern

Neustadt Apartments

Neustadt Apartments managed by Hotel Central Luzern Hotel

Neustadt Apartments managed by Hotel Central Luzern Lucerne

Frequently asked questions

Does Neustadt Apartments managed by Hotel Central Luzern offer free cancellation for a full refund?

Yes, Neustadt Apartments managed by Hotel Central Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Neustadt Apartments managed by Hotel Central Luzern?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Neustadt Apartments managed by Hotel Central Luzern?

Yes. Self parking costs CHF 20 per day. Parking spots may be limited.

What are the check-in and check-out times at Neustadt Apartments managed by Hotel Central Luzern?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Neustadt Apartments managed by Hotel Central Luzern?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (14-min walk) is nearby.

What is there to do at Neustadt Apartments managed by Hotel Central Luzern and nearby?

Have fun with nearby activities like cycling and hiking. Neustadt Apartments managed by Hotel Central Luzern also has access to a nearby health club.

Does Neustadt Apartments managed by Hotel Central Luzern have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes an espresso maker, a coffee maker, and a toaster.

What's the area around Neustadt Apartments managed by Hotel Central Luzern like?

Neustadt Apartments managed by Hotel Central Luzern is in the heart of Lucerne, a short 3-minute walk from Lucerne Station and 4 minutes' walk from Chapel Bridge.

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Reviews

Neustadt Apartments managed by Hotel Central Luzern Reviews

9.4

Exceptional

9.6

Cleanliness

10

Location

9.2

Staff & service

9.4

Property conditions & facilities

Popular mentions

Apartment
Train station
Location
Service staff
Room
Bathroom
Couch
Lobby
Kitchen
Ambience

Reviews

Verified

10/10 Exceptional

Perfect location, comfortable flat with everything we needed.
Cynthia, 3-night trip
Verified

10/10 Exceptional

Excellent location, great staff and service.
Jonathan, 7-night trip
Verified

10/10 Exceptional

We loved staying here. And the kids loved that there was a playground across the street. The adults loved that they serve beer at the Cafe next to the playground.
Amy, 3-night trip
Verified

10/10 Exceptional

Perfect apartment and location for a family stay in Lucerne.
Anthony, 9-night trip
Verified

10/10 Exceptional

Super convenient and easy - a bright, spacious apartment, with a friendly and helpful staff from the Hotel Central. Staying here was the best decision made so far this vacation!
Sarah, 3-night trip
Verified

10/10 Exceptional

Absolutely amazing stay for 3 nights in this beautiful apartment and very central to everything we wanted to do and see! Highly recommend for a short stay. Wish we could have stayed longer
Angela, 3-night trip
Verified

10/10 Exceptional

The check-in/out process was easy. The staff at reception were very friendly and apartment had everything we needed.
Hwee Hoong Michelle, 4-night trip
Verified

8/10 Very good

Nice roomy apartment but no air conditioning.

Very nice apartment, very roomy with well equipped kitchen. Comfortable bed and beautiful view. Great location. The only downside which almost ruined our stay was no air conditioning. There was a heat wave while we were there and it was miserable.
Caron, 3-night trip
Verified

10/10 Exceptional

The one bedroom apartment was spacious and clean and had everything we needed. The bed was very comfortable, and we slept better here than anywhere else on our trip. The location was fantastic. The second half bath made it easier with three of us staying here. A little expensive, but everything in Lucerne is, so overall value was good.
Judy, 4-night trip
Verified

10/10 Exceptional

We had a great time in Lucerne by staying at this property. The apartment had evertything we needed and was very comfortable. Given how Lucerne is so expensive this gave us the opportunity to make simple breakfast, stock up the fridge with essentials and heat up frozen meals. The place is less than 5 mins from the train station and close to all other places.
Janani, 4-night trip
Verified

8/10 Very good

The property is a clean but not upscale apartment. It has no AC but did have fans. The bonus is the location. Very close to the train station and old town shopping. Under the train station is grocery and shops and a short cut to the trains. Street sounds are no problem when the windows are closed. Restaurants are on the street level. The elevator is small but fast. Reception staff, across the street, were helpful and friendly
Elizabeth, 3-night trip
Verified

8/10 Very good

Nice property close to the train station. Very convenient . Check in is at Central Hotel and then apartment itself is down the road in a separate location. We had delayed baggage from our flight which was later delivered to the hotel. No one notified us until when it was time for check out we asked about our baggage. If we had not asked we would have missed it. Otherwise clean and wonderful location.
Muniba, 3-night trip
Verified

8/10 Very good

Dislikes- Drainage in the shower room was not good. The wash basin drainage was poor. When reported to the girl at reception, her question was offensive implying we had put something down the sink. We also had to wait for 40 minutes to check in as the apartment wasn't ready. Nico the Concierge who we dealt with was excellent,very helpful and friendly. If you want a good view then unfortunately you will be staring at a side wall of a church. We were not bothered about the view so was ok for us. The apartment should be checked for proper drainage etc before the next guest moves in. Likes- The apartment is very cosy, spacious and homely. It has everything you need for a comfortable stay. Only 4 to 5 minutes walk from the station. We can stay here again. Owners please advise staff to not accuse guests for something they report. Please thoroughly check the drainage before the next guests arrive.
Inderprit, 7-night trip
Verified

10/10 Exceptional

Location is very close to train station and most of the sightseeing check points The facilities in apartment is nice and in good condition Definitely will stay agin when visiting Luzern agin
Sin Ting, 3-night trip
Verified

10/10 Exceptional

I enjoyed my stay. The room was great, the staff was very friendly and helpful, and the location was perfect. I would stay there again.
Robbi, 3-night trip
Verified

10/10 Exceptional

Fantastic!
Danielle, 4-night trip
Verified

10/10 Exceptional

Great location, Modern apartment with great amenities REALLY appreciate coffee machine and cups! Easy check in and friendly staff. Would stay again and definitely recommend it!
Svitlana, 4-night trip
Verified

10/10 Exceptional

Loved this place and will definitely be back. Roomy and modern. Newly renovated too!
Debbie, 6-night trip
Verified

10/10 Exceptional

In beautiful condition. Great location
David, 3-night trip
Verified

10/10 Exceptional

Great location and roomy apartment. The shower is a bit funky, the floors get very wet, since there's no shower door. Very new interior
Tony, 3-night trip
Verified

10/10 Exceptional

Very conveniently located close to train station. A large apartment with 1.5 bath and was vert convenient for a family of 4. Will stay again when visiting Lucerne.
Arshad, 3-night trip
Verified

10/10 Exceptional

This was a great apartment, no hastle to get the key, the staff was great and very welcoming. The location is superb, it is like a couple of blocks from train station and harbor.
BEATRIZ, 3-night trip
Verified

10/10 Exceptional

Great location with 5 min walk to trains, boats and city center….very nice apartment, quiet and comfortable….staff very responsive and helpful!
Tim, 3-night trip
Verified

10/10 Exceptional

Perfect stay

The apartment is located right in the centre of Lucerne and had everything we needed for an amazing stay. Everything was very clean and tidy. Highly recommend!
Lara, 9-night trip
Verified

10/10 Exceptional

so peaceful place

This place was the best for my last minute trip to Lucerne, it would be better if i can go travel by couple. Hope to see you again in future.
Kim Hien, 3-night trip