DoubleTree by Hilton Ottawa Downtown

Property class: 4
Hotel with indoor pool, near Byward Market Square

Choose dates to view prices

When you stay at DoubleTree by Hilton Ottawa Downtown, you'll be in a fantastic location, just a 5-minute walk from University of Ottawa and Rogers Centre Ottawa. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Albion Rooms, which serves international cuisine and is open for breakfast and dinner. A bar/lounge and a terrace are other highlights. Fellow travelers love the helpful staff and central location. Public transportation is just a short walk: Rideau Station is 3 minutes and uOttawa Station is 11 minutes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Laundry service
  • Conference space
  • Multilingual staff
  • Concierge services

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is $127
$153 total
includes taxes & fees
Oct 11 - Oct 12

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for 1 King Bed Junior Suite

A modern hotel room with a large bed, a sofa, a nightstand, and a wall with a tree pattern.

1 King Bed Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Room Two Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room Two Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed With Sofabed

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

1 King Bed With Sofabed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a flat-screen TV, and a large window with curtains.

Room, 2 Double Beds

8.8 out of 10
Excellent
(82 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a desk, and a window with curtains.

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a phone, and a chair.

Room, 1 King Bed, Accessible (Roll-In Shower)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

A large bed with a wooden headboard, a bedside table with a remote control, and a window with sheer curtains.

Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a small table with a bottle and glass, and a window with curtains.

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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8.6 out of 10, Excellent, 2,736 reviews
The price is $127
$152 total
includes taxes & fees
Oct 12 - Oct 13
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About the neighborhood

Map
33 Nicholas St, Ottawa, ON, K1N 9M7

What's nearby

  • Rideau Centre - 1 min walk - 0.1 km
  • University of Ottawa - 2 min walk - 0.2 km
  • Rideau Canal - 3 min walk - 0.3 km
  • Rogers Centre Ottawa - 5 min walk - 0.5 km
  • Byward Market Square - 5 min walk - 0.5 km

Getting around

  • Ottawa International Airport (YOW) - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 21 min drive
  • Rideau Station - 3 min walk
  • UOttawa Station - 11 min walk
  • Parliament Station - 14 min walk

Restaurants

  • ‪Dining Hall - ‬2 min walk
  • ‪3 Brothers Shawarma And Poutine - ‬2 min walk
  • ‪Shanghai 360 - ‬3 min walk
  • ‪The Highlander Pub - ‬3 min walk
  • ‪Poulet Rouge - ‬2 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

  • When you stay at DoubleTree by Hilton Ottawa Downtown, you'll be in a fantastic location, just a 5-minute walk from University of Ottawa and Rogers Centre Ottawa. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Albion Rooms, which serves international cuisine and is open for breakfast and dinner. A bar/lounge and a terrace are other highlights. Fellow travelers love the helpful staff and central location. Public transportation is just a short walk: Rideau Station is 3 minutes and uOttawa Station is 11 minutes.

At a glance

Hotel size

    • 283 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (18 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Access to nearby indoor pool
  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Canoeing nearby

Working away

  • Meeting rooms
  • Conference space (1744 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1988
  • Terrace
  • An indoor pool
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held showerheads
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Low-height bed
  • Visual fire alarm
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

The Albion Rooms - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Deposit: CAD 50 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 28 for adults and CAD 14 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 75 per pet, per stay

Parking

  • Parking is available nearby and costs CAD 33

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The onsite parking lot is managed by a third party.

Also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does DoubleTree by Hilton Ottawa Downtown offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Ottawa Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Ottawa Downtown?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at DoubleTree by Hilton Ottawa Downtown?

Yes, pets are welcome. There's a charge of CAD 75 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at DoubleTree by Hilton Ottawa Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at DoubleTree by Hilton Ottawa Downtown?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Hard Rock Hotel & Casino Ottawa (19-min drive) are both nearby.

What is there to do at DoubleTree by Hilton Ottawa Downtown and nearby?

Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include access to a nearby indoor pool.

Are there restaurants at or near DoubleTree by Hilton Ottawa Downtown?

Yes, The Albion Rooms offers international cuisine.

What's the area around DoubleTree by Hilton Ottawa Downtown like?

DoubleTree by Hilton Ottawa Downtown is in Downtown Ottawa, a short 3-minute walk from Rideau Station and 12 minutes' walk from Parliament Hill. Travelers say the local area is very central perfect for sightseeing.

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Reviews

DoubleTree by Hilton Ottawa Downtown Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered a great selection of food, including a delicious breakfast buffet and a variety of hot and cold options. (68 reviews)
  • The breakfast buffet offered a wide variety of options, including hot and cold food, and was highly praised by guests. (63 reviews)
  • The gym was well-equipped and satisfactory for a couple of days stay. (5 reviews)
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Popular mentions

Room
Location
Service staff
Parking
Restaurant
Bed
Breakfast
Bathroom
Lobby
Market

Reviews

Verified review

10/10 Exceptional

Amazing location, clean rooms, friendly staff and good food.
Verified review

10/10 Exceptional

Staff was extremely pleasant and helpful. Great stay.
Verified review

10/10 Exceptional

Helpful and friendly staff, close to byward market
Verified review

10/10 Exceptional

Very good stay, excellent value for money, great location, and very good, quiet rooms.
Verified review

10/10 Exceptional

Very good hotel, rooms have space and are comfortable, restaurant is excellent.
Verified review

10/10 Exceptional

My stay was great and the staff were fantastic
Verified review

10/10 Exceptional

Room was clean, amenities were good, staff were very helpful, parking was ok. All in all my family and I enjoyed our stay. I would stay there again.
Verified review

10/10 Exceptional

Best location! Clean room, great “welcome cookies”, easy access to parking with in and out privileges.
Verified review

10/10 Exceptional

Great location, clean and comfortable room, and friendly staff. We also received complimentary warm cookies at check-in. We enjoyed our stay and would definitely come back!
Verified review

10/10 Exceptional

Room was clean, comfortable. Very modern. Loved the walk-in shower. Bed was also very comfortable. Would not hesitate to stay here again
Verified review

8/10 Very good

Location is great! Walking distance to Byward Market and Rideau Center.
Verified review

10/10 Exceptional

This hotel was close proximity to many of the events and venues we wanted to visit during our stay in Ottawa. We loved it for its cleanliness and its friendly staff. We would definitely choose to stay there once again.
Verified review

10/10 Exceptional

Very nice staff especially during check in
Verified review

8/10 Very good

The location is excellent. It allowed me to park on my first day and walk to all the places I wanted to visit from there. The room and bathroom were both very good, although I would have preferred a better view. The room description did not mention that the view was partially obstructed. Overall, I enjoyed my stay and would definitely stay here again.
Verified review

10/10 Exceptional

Excellent location!!! Helpful staff and very clean!
Verified review

10/10 Exceptional

Great location. Nice room. Great staff.
Verified review

10/10 Exceptional

Clean room, breakfast was all you expect from a buffet self service and the bar staff was friendly, especially Nicole!
Verified review

10/10 Exceptional

The room was clean as well as the washroom. The staff were helpful with the check in and check out process as well as assisting with parking.
Verified review

8/10 Very good

Helpful staff and great location
Verified review

8/10 Very good

Notes from our stay: Delicious cookies. Comfy beds. My kids found a living bug (looked like a large flea) in their fold out sofa. The hallways were hot. The pool room was atleast 32C, and the stench of chlorine so strong you could smell It from 3 hallways away. Great location! Easy and convenient parking.
Verified review

8/10 Very good

This hotel is very clean and the employees are very accommodating. It extremely close to shopping, restaurants and transportation. I would recommend this place.
Verified review

10/10 Exceptional

Great hotel. Right next door to Rideau Mall and everything else. Room was great. Loved the walk in rain shower or hand held, you decide. I will definitely stay here again.
Verified review

10/10 Exceptional

Great accommodation at the going rates. Fantastic location.
Verified review

10/10 Exceptional

Close to shops, clean nice rooms, great staff
Verified review

10/10 Exceptional

Loved the location, was very clean, easy parking, friendly staff, nothing to complain.