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De Keyser Hotel

4.0 star property
Central Antwerp hotel with restaurant, connected to a shopping center

Choose dates to view prices

In the heart of Statiekwartier, De Keyser Hotel offers a sophisticated retreat with dry cleaning services, a business center, and Emerald restaurant. Stay connected with in-room WiFi and enjoy express check-out, multilingual staff assistance, luggage storage for your convenience. The hotel's overall condition has impressed previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $95
$115 total
includes taxes & fees
Jun 8 - Jun 9

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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The price is $114
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includes taxes & fees
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About the neighborhood

Map
De Keyserlei 66 - 70, Antwerp, 2018

What's nearby

  • De Keyserlei - 1 min walk - 0.0 km
  • Antwerp Zoo - 1 min walk - 0.2 km
  • Queen Elizabeth Hall - 2 min walk - 0.2 km
  • Queen Astrid Square - 2 min walk - 0.2 km
  • Chocolate Nation - 4 min walk - 0.4 km

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 6 min drive
  • Brussels Airport (BRU) - 42 min drive
  • Antwerp Central Station - 1 min walk
  • Antwerp (ZWE-Antwerp Central Train Station) - 2 min walk
  • Antwerp-Berchem Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bier Central - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Takumi Ramen Kitchen - ‬2 min walk
  • ‪Wasbar - ‬1 min walk

About this property

De Keyser Hotel

Located just 2.9 mi (4.6 km) from the airport, De Keyser Hotel offers a shuttle at scheduled times. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Offsite parking within 98 ft (EUR 23 per day), from 7:00 AM to 11:00 PM
DONE

Transfers

    • Airport shuttle from 6:00 AM to 11:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • Meeting room
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Emerald - This bar serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20.00 per person
  • Airport shuttle service is offered for an extra charge of EUR 11 per person (one way)
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 11 costs EUR 11.00 (one way)

Parking

  • Parking is available nearby and costs EUR 23 per day (98 ft away; open 7:00 AM to 11:00 PM)
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Also known as

De Keyser

De Keyser Antwerp

De Keyser Hotel

De Keyser Hotel Antwerp

Hotel Keyser

Alfa De Keyser Antwerp

Hotel Alfa De Keyser

Keyser Hotel Antwerp

Keyser Hotel

Keyser Antwerp

De Keyser Hotel Hotel

De Keyser Hotel Antwerp

De Keyser Hotel Hotel Antwerp

Frequently asked questions

Does De Keyser Hotel offer free cancellation for a full refund?

Yes, De Keyser Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at De Keyser Hotel?

Sorry, pets aren't allowed.

Is airport shuttle service offered by De Keyser Hotel?

Yes, an airport shuttle is available from 6:00 AM to 11:00 PM at scheduled times. The charge is EUR 11 per person one way.

What are the check-in and check-out times at De Keyser Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-out are available.

What is there to do at De Keyser Hotel and nearby?

Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and segway rentals.

Are there restaurants at or near De Keyser Hotel?

Yes, there's an onsite restaurant, Emerald.

What's the area around De Keyser Hotel like?

De Keyser Hotel is in Centraal Station, a short 6-minute drive from Antwerp (ANR-Antwerp Intl.) and 2 minutes' walk from Queen Astrid Square.

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Reviews

De Keyser Hotel Reviews

7.4

Good

7.6

Cleanliness

8.8

Location

7.8

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Location
Breakfast
Service staff
Bed
Food
Restaurant
Shower
Bathroom
Weather

Reviews

Verified

10/10 Exceptional

Great location, near train station. Spacious room and plenty of choices for breakfast
Sheela, 1-night trip
Verified

10/10 Exceptional

Central location, very close to train station and restaurants.
Virginia, 3-night trip
Verified

10/10 Exceptional

Easy access and many stores and restaurants nearby.
Parishkrit, 1-night trip
Verified

10/10 Exceptional

Next to the trainstation, everything walking distance, chinese restaurant in the hotel was fantastic
judith, 1-night trip
Verified

10/10 Exceptional

Friendly staff, very clean, spacious rooms
Maarten van, 6-night trip
Verified

6/10 Good

It was ok. Good location
Miss N M, 1-night trip
Verified

6/10 Good

Decent hotel with good location.

The hotel's staff was basically friendly and helpful. Location of the hotel was convenient just beside of the Central Station. In the hotel room there were some needs and malfunction like air condition. Breakfast was okay.
3-night trip
Verified

8/10 Very good

Location and breakfast is excellent

The breakfast was excellent! Lots of choices. The room is big and bed is comfortable. Location is in the heart of the city.
Martin, 1-night trip
Verified

6/10 Good

Great location. Could smell neighbour smoking on balcony inside
Jake, 1-night trip
Verified

2/10 Poor

Avoid

Avoid. AC in room didn't work and the hotel thought I should be understanding, which to a certain degree I could have been unless this information was given to me in a very (17-18 degree) cool lobby. Light in bathroom worked only occasionally. Flies seems to be entering the room from ventilation or cracks in ceiling. One of two bed lamps worked. Only little positive thing was the breakfast personal which very service minded The location is good but there are faaaar better hotels in this area (Diamant) for same budget.
Isak, 3-night trip
Verified

4/10 Fair

One night business stay

When we arrived the room, nr 213, was warm and the ventilation none-existing. After trying to get the AC working for 15min we realise it is controlled from the entrance and went down to ask them to turn it on. This would have been ok if it didn't turn off again during the night, which together with no-ventilation in the room made sleep uncomfortable. In general a worn down hotel in serious need of renovations. Definitely not 4 stars. Highlight is the location.
Rebecca, 1-night trip
Verified

6/10 Good

Well below standard.

Excellent breakfast. The rest not so good. Aircon not working - flashing an error which couldn’t be switched off. Reception said they controlled temperature, but it was very cold in the mornings. Hot water only lukewarm at 06:00. Bedside light not working. Shaving mirror light not working. Kettle, tea & milk provided, but not coffee or sugar. Bed had large dip at one side where it was starting to collapse. Then locked out of room on last morning after breakfast and had to return to reception to get key card reset - receptionist error. Absolutely no way is this a 4* hotel.
Paul, 2-night trip
Verified

4/10 Fair

Overpromised Hotel

If I got a reservation in a two star hotel and it was like my stay, I would have been pleasantly happy with the quality of the trip. The AC was flaky, the control panel was broken, the TV remote was missing, the pillow (one per person) was shockingly uncomfortable (worse than my ten dollar pillow from Action), and the beds themselves had poor quality sheets. The lights as well did not work in most of the room, and we were only offered one key which seems low. Through Hotels.com, I got a deal for 45% off one of the rooms to stay here – for what I paid, it was very much worth it. However, there were no "4 star hotel" amenities or accommodations in sight, and we were not told about any if there were. Having a restaurant alone does not earn you four stars, though I cannot attest to the quality of the breakfast as we left before that. The service was good, at least. For summary: if I had these same conditions in a two star hotel, I would feel right at home. But being promised a four star hotel and receiving what I did does not seem sufficient. I would never ask for or take a refund, as we enjoyed our stay in Antwerp.
Jason, 1-night trip
Verified

4/10 Fair

Very nice pictures of the surroundings, not so many from the actual hotel… very basic, no bar, no iron. Still they have put up 4 stars on the outside.
Lars, 2-night trip
Verified

6/10 Good

No bar. No ice machine. No resturant. No windows in breakfast room.
Per, 2-night trip
Verified

10/10 Exceptional

RECOMMEND BREAKFAST W/STAY

I HIGHLY recommend getting the breakfast included with your stay it was OUTSTANDING.
Elvis, 5-night trip
Verified

8/10 Very good

Property is having some aging and closure issues, but it's ideally located, has a friendly staff, and is well-priced.
Glenn, 1-night trip
Verified

4/10 Fair

Location location location but that's it...this hotel does not live up to its 4star rating. We will not stay there again.
Kevin, 2-night trip
Verified

10/10 Exceptional

Amazing location. Right there in the center of Antwerp. Very friendly staff.
Jorge, 1-night trip
Verified

8/10 Very good

This hotel is a good place to stage a visit to Belgium. It is clean, comfortable, and safe, and less than a 5 minute walk to Antwerpen Central train station. You can be anywhere in Belgium in less than 2 hours without packing up every day or two.
Bonnie, 3-night trip
Verified

8/10 Very good

Close rmto train station
Susan, 2-night trip
Verified

6/10 Good

Could do better. Beds are super thin (just a mattress topper, no mattress) and only 2 tiny pillows.
Rita, 1-night trip
Verified

8/10 Very good

Good location, good bed and a simple breakfast. Everything you need. It’s not the newest hotel. But that is fine.
Joost, 1-night trip
Verified

2/10 Poor

Horrible place to stay. At 2:30 in the morning there was someone banging on every door on our floor and yelling. This went on for 20 minutes and the hotel staff did nothing. Stay away from this dirty and very old hotel.
Larry, 1-night trip
Verified

8/10 Very good

good
Jonathan, 1-night trip