Hotel Diana

Property class: 3.5
Hotel with spa, near Palafoxiana Library

Choose dates to view prices

You'll be in a fantastic location at Hotel Diana, just a 5-minute walk from Zócalo de Puebla and Palafoxiana Library. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $47
$56 total
includes taxes & fees
Sep 30 - Oct 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

A bathroom with a sink, toilet, and shower. The room has a wooden floor and a bed with white bedding.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a wooden floor, a mirror, a small bathroom, and a rope swing.

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a large mirror, and a window with curtains.

Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a chair, a desk, a TV, and a phone.

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King

A neatly made bed with a heart-shaped arrangement of rose petals and a towel sculpture.

Master Suite King

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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includes taxes & fees
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About the neighborhood

Map
Av 5 Pte #329, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 7 min walk - 0.6 km
  • Puebla Cathedral - 7 min walk - 0.6 km
  • Palafoxiana Library - 7 min walk - 0.6 km
  • Los Sapos Bazaar - 10 min walk - 0.9 km
  • Puebla Convention Center - 17 min walk - 1.5 km

Getting around

  • Puebla Intl. Airport (PBC) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 21 min walk

Restaurants

  • ‪La Mestiza - ‬3 min walk
  • ‪Antojitos Tomy - ‬2 min walk
  • ‪Profética - Casa de la Lectura - ‬3 min walk
  • ‪Tacos Tony - ‬3 min walk
  • ‪La Pasita 2 - ‬2 min walk

About this property

Hotel Diana

  • You'll be in a fantastic location at Hotel Diana, just a 5-minute walk from Zócalo de Puebla and Palafoxiana Library. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 27 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Free offsite parking within 328 ft

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is open daily.

Fees & policies

Optional extras

  • Laundry facilities are available for an extra charge of MXN 60.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Diana Hotel
Hotel Diana Puebla
Hotel Diana Hotel Puebla
El Capricho Hotel Boutique

Frequently asked questions

Does Hotel Diana offer free cancellation for a full refund?

Yes, Hotel Diana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Diana?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Diana?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Diana?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.

What is there to do at Hotel Diana and nearby?

Hotel Diana has a spa.

Are there restaurants at or near Hotel Diana?

Yes, there's an onsite restaurant.

What's the area around Hotel Diana like?

Hotel Diana is in Puebla Historic Center, a short 5-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.

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Reviews

Hotel Diana Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered delicious food, good service, and a pleasant dining experience with excellent staff. (9 reviews)
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Popular mentions

Service staff
Room
Location
Breakfast
Restaurant
Booking
Bed

Reviews

Verified review

8/10 Very good

Super close of the center, Good location
Verified review

8/10 Very good

Rooms were great, location very close to everything.
Verified review

10/10 Exceptional

Clean rooms, friendly and helpful staff, SUPER comfy beds.
Verified review

8/10 Very good

We loved the locations of this hotel! The room was nice, clean and big!
Verified review

8/10 Very good

We enjoyed this hotel. It was close to Centro, great staff and a comfortable room. It was all we needed for our visit to Puebla!
Verified review

10/10 Exceptional

Clean room, very close to the downtown area
Verified review

10/10 Exceptional

Clean and easy for walk around
Verified review

10/10 Exceptional

Staff was amazing, the bed was comfy as well as the room was very clean. The rooftop bar was stunning. Fabulous views. Definitely staying here again next time we are in Puebla.
Verified review

10/10 Exceptional

Clean room. Excellent location. Free parking
Verified review

8/10 Very good

The staff was very helpful. The room was clean but
Verified review

8/10 Very good

Mr. Victor, staff member was absolutely helpful, polite and very helpful.
Verified review

8/10 Very good

This hotel is nice, everyone nice, luxury style room. Great location. Only problem is that the water for tub is barely warm, so it’s impossible to take a bath, it’s very odd, by the time you fill the bathtub, it’s cold again, which was a let down because I waited all week for that bathtub moment, and they have a coffee maker in the room but provide no coffee for it which is confusing. Other than that, it was okay stay.
Verified review

10/10 Exceptional

Clean room. Staff was very helpful. Restaurant was also great, the room service was neat. There were some nights were it was kinda noisy, but overall the stay was pleasant. They might want to reconsider the amenities quality because the soap wasn't that good. However, its not a big deal. The hotel is great and location is a plus. I highly recommend it.
Verified review

6/10 Good

3 rating for me means it was basically fine, but I would probably not choose this hotel again. The good: -Very clean - Bed was among the most comfortable I have experienced - Air conditioning worked very well - Quiet - Convenient location, two blocks to Zócalo The bad: - I got a message from the hotel saying my reservation would be canceled if I didn't arrive by 6 pm. This was a surprise. Forunately it was not a problem in my case. - My room had a window overlooking the atrium, it did not open. - The shower took several minutes to warm up and never got hot - The bathroom was so dark I could hardly see myself to shave. - Lamp did not work. - Outlets were in stupid places. None near the desk. Two located under night tables and I had to get on my hands and knees and use the light from my phone to find them. - No coffee or hot water in the room or hotel. Good cafes (Profética) a block or two away. Other - Staff were helpful but did not go beyond the basics. - Did not try the restaurant. There is a roof terrace which did not have any service but had nice views and you could bring your own drinks I guess. - The internet only works when your key is in the slot, so it restarts every time you enter and there is not service in other places. All kind of fine but nothing special with some little annoyances. The price I paid was ok for what I got.
Verified review

10/10 Exceptional

Great place to stay. Affordable and centrally located
Verified review

8/10 Very good

Good location. Walkable neighborhood
Verified review

10/10 Exceptional

Friendly staff , nice location , comfortable bed and clean room
Verified review

10/10 Exceptional

Amazing place
Verified review

8/10 Very good

I wish the pillows would have been more comfortable and there is nowhere to sit your carry on luggage
Verified review

4/10 Fair

.
Verified review

10/10 Exceptional

Excellent in every way.
Verified review

10/10 Exceptional

I really love the place thank you
Verified review

8/10 Very good

Good location
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Todo excelente