Sheraton Ottawa Hotel offers a great location, putting you within just a 10-minute walk of Rideau Canal and Parliament Hill. Guests can visit the fitness center for a workout or grab a bite to eat at Carleton Grill, which serves breakfast and dinner. Also, University of Ottawa and Byward Market Square are within a 15-minute walk. The helpful staff and central location get great marks from fellow travelers. Public transportation is just a short walk: Parliament Station is 2 minutes and Lyon Station is 8 minutes.
Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
Ottawa Fallowfield Station - 22 min drive
Parliament Station - 2 min walk
Lyon Station - 8 min walk
Rideau Station - 12 min walk
Restaurants
Starbucks - 2 min walk
A&W Canada - 2 min walk
Bier Markt - 2 min walk
Tim Hortons - 3 min walk
Mulligans Golf Bar - 3 min walk
About this property
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel offers a great location, putting you within just a 10-minute walk of Rideau Canal and Parliament Hill. Guests can visit the fitness center for a workout or grab a bite to eat at Carleton Grill, which serves breakfast and dinner. Also, University of Ottawa and Byward Market Square are within a 15-minute walk. The helpful staff and central location get great marks from fellow travelers. Public transportation is just a short walk: Parliament Station is 2 minutes and Lyon Station is 8 minutes.
At a glance
DONE
Hotel size
236 rooms
Arranged over 17 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 19
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite valet parking (CAD 40 per day; includes in/out privileges)
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
Children's menu
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Skiing nearby
Working away
24-hour business center
10 meeting rooms
Conference space (829 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Television in common areas
Fitness center
Vegan dining options
Vegetarian dining options
Double-glazed windows
Waste recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Grab bar near toilet
Grab bar in bathtub
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-inch LCD TV
Satellite TV channels
Pay movies
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Carleton Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Sasha's Lounge - This bar serves light fare only. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CAD 19.00 to 26.00 for adults, and CAD 9.50 to 13.00 for children
Late check-out can be arranged for an extra charge of CAD 75.00 (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:
Dining venue(s)
Children & extra beds
Rollaway beds are available for CAD 20 per night
Parking
Valet parking costs CAD 40 per day with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa
Frequently asked questions
Does Sheraton Ottawa Hotel offer free cancellation for a full refund?
Yes, Sheraton Ottawa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sheraton Ottawa Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Ottawa Hotel?
Yes. Valet parking costs CAD 40 per day.
What are the check-in and check-out times at Sheraton Ottawa Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of CAD 75.00 (subject to availability). Express check-out is available.
Is there an onsite casino at Sheraton Ottawa Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at Sheraton Ottawa Hotel and nearby?
Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Sheraton Ottawa Hotel also has a fitness center.
Are there restaurants at or near Sheraton Ottawa Hotel?
Yes, there's an onsite restaurant, Carleton Grill.
What's the area around Sheraton Ottawa Hotel like?
Sheraton Ottawa Hotel is in Downtown Ottawa, a short 2-minute walk from Parliament Station and 7 minutes' walk from Rideau Canal. Travelers say the area is very central, and great for skiing.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
9.2
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, excellent, and generously portioned with a wide variety of options. (16 reviews)
The gym was clean, well-equipped, and had a good variety of machines and weights. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Bed
Restaurant
Car
Parking
Bathroom
Breakfast
Building
Reviews
Verified
10/10 Exceptional
Feb 16, 2026
Clean room and nice staff.
Marisa
Marisa, 1-night trip
Verified
8/10 Very good
Feb 17, 2026
The staff was very friendly and courteous and the room was very clean.
Rossana
Rossana, 2-night trip
Verified
10/10 Exceptional
Dec 30, 2025
We enjoyed our stay. The lobby was beautiful, and the rooms were clean and spacious.
Dawn
Dawn, 2-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Clean rooms, wonderful staff, and a perfect location. Everything was easy and comfortable from check-in to check-out. I would definitely recommend this hotel and would stay here again.
Dhanae
Dhanae, 2-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Stuff and service were great, very responsive and helpful
Manu
Manu, 3-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Great and friendly service
viviane
viviane, 2-night trip
Verified
8/10 Very good
Feb 16, 2026
The room was OK, but the mattresses were sinking on the middle, making it uncomfortable for 2 people, even one being a child, to sleep on it.
Location was great for Winterlude and to enjoy downtown Ottawa.
Lucas
Lucas, 2-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Great location.
Olivera
Olivera, 2-night trip
Verified
10/10 Exceptional
Dec 5, 2025
The Hospitality was great! The rooms are spacious.
Tricia
Tricia, 2-night trip
Verified
8/10 Very good
Nov 12, 2025
Clean and spacious room; staff were nice and efficient; restaurant was good, parking was good. Hotel located in walking distance from major attractions.
Catriona
Catriona, 2-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Clean and spacious rooms and friendly and helpful staff!!
Cindy
Cindy, 3-night trip
Verified
10/10 Exceptional
Sep 2, 2025
Great location, excellent service, clean room, friendly reception staff, easy check in and check out.👍
Edgardo
Edgardo, 2-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Very close to the major Ottawa attractions. Staff was incredibly friendly and helpfulZ
Kathleen
Kathleen, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Rooms were quite and clean. Wifi was good, breakfast buffet with the omelet station was perfect
Terry
Terry, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2025
Great location, perfect service.
Vladimir
Vladimir, 2-night trip
Verified
10/10 Exceptional
Sep 21, 2025
Very friendly front desk.
Bruce
Bruce, 1-night trip
Verified
8/10 Very good
Sep 25, 2025
A decent hotel, nothing too special, but overall fine. The breakfast was okay, and the main advantage is definitely the location – right in the city center, close to everything.
Mariia
Mariia, 1-night trip
Verified
10/10 Exceptional
May 24, 2025
Very convenient location and walkable to all attractions.
Pat
Pat, 3-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Great staff, great place and clean to
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Aug 31, 2025
The location is well located.
Patrick
Patrick, 1-night trip
Verified
8/10 Very good
Jun 27, 2025
Great location. Good hotel.
Frederik
Frederik, 2-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Nice clean room, great location.
Konstantin
Konstantin, 1-night trip
Verified
8/10 Very good
Jun 12, 2025
Great convenient location. Spacious rooms and very quiet.
Erin
Erin, 2-night trip
Verified
10/10 Exceptional
Jul 13, 2025
A great experience The staff is more than helpful A great location as well
ANDREW
ANDREW, 1-night trip
Verified
10/10 Exceptional
Nov 19, 2025
Love the service of the staff right to the bell help