Sandman Hotel & Suites Kelowna puts you within a 15-minute drive of Okanagan Lake and UBC-Okanagan. You can splash around at the indoor pool, visit one of the 2 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. The comfortable beds and helpful staff get great marks from fellow travelers.
Mission Creek Regional Park - 11 min walk - 0.9 km
Xperience Games Kelowna - 12 min walk - 1.0 km
Planet Lazer - 16 min walk - 1.4 km
Kelowna Golf and Country Club - 3 min drive - 2.0 km
Getting around
Kelowna Intl. Airport (YLW) - 12 min drive
Penticton, BC (YYF-Penticton Regional) - 65 min drive
Restaurants
McDonald's - 1 min walk
Starbucks - 4 min walk
Tim Hortons - 8 min walk
Kimbap & Sushi - 10 min walk
Tokyo 1 Asian Buffet - 5 min walk
About this property
Sandman Hotel & Suites Kelowna
Sandman Hotel & Suites Kelowna puts you within a 15-minute drive of Okanagan Lake and UBC-Okanagan. You can splash around at the indoor pool, visit one of the 2 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. The comfortable beds and helpful staff get great marks from fellow travelers.
At a glance
Hotel size
220 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Express check-out available
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
2 restaurants
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Personal watercraft (motorized)
Free use of nearby fitness center
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Parasailing nearby
Downhill skiing nearby
Water skiing nearby
Snowboarding nearby
Working away
24-hour business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
42-inch TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Special features
Awards and affiliations
Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: GreenStep. For more information on what this certification requires and verifies, please visit their website.
Fees & policies
Refundable deposits
Deposit: CAD 250 per accommodation, per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 10 to 25 per person
Renovations and closures
The property will be renovating from September 1 2026 to January 31 2027 (completion date subject to change). The following areas are affected:
Hallway
Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna
Frequently asked questions
Does Sandman Hotel & Suites Kelowna offer free cancellation for a full refund?
Yes, Sandman Hotel & Suites Kelowna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sandman Hotel & Suites Kelowna?
Yes, there's an indoor pool.
Are pets allowed at Sandman Hotel & Suites Kelowna?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Sandman Hotel & Suites Kelowna?
Yes, there's free self parking.
What are the check-in and check-out times at Sandman Hotel & Suites Kelowna?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Sandman Hotel & Suites Kelowna?
No, this hotel doesn't have a casino, but Chances Casino Kelowna (3-min drive) and Playtime Casino Kelowna (5-min drive) are both nearby.
What is there to do at Sandman Hotel & Suites Kelowna and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Sandman Hotel & Suites Kelowna?
Yes, there are 2 onsite restaurants.
What's the area around Sandman Hotel & Suites Kelowna like?
Sandman Hotel & Suites Kelowna is in Dilworth Mountain Estates, a short 3-minute walk from Orchard Park Mall and 14 minutes' walk from Mission Creek Regional Park. Travelers say this hotel is in a good location.
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Reviews
Sandman Hotel & Suites Kelowna Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.0
Amenities
7.8
Staff & service
6.4
Property conditions & facilities
Popular mentions
Room
Service staff
Air conditioning
Bed
Hot Tub
Location
Elevator
Bathroom
Tower
Restaurant
Reviews
Verified review
8/10 Very good
Sep 12, 2026
Great stay friendly staff
Verified review
8/10 Very good
Sep 14, 2026
Rooms were clean great parking
Verified review
10/10 Exceptional
Sep 14, 2026
All good, very clean and they have all the amenities!
Verified review
10/10 Exceptional
Jul 19, 2026
It was great, room was clean, friendly staff.
Verified review
8/10 Very good
Sep 6, 2026
Clean room. Not super huge. Pricey for what offered.
Verified review
10/10 Exceptional
Jun 11, 2026
The hotel was clean and such a good location.
Verified review
8/10 Very good
Jul 3, 2026
Convenient location for us so we stay at the Sandman while in Kelowna. Rooms are spacious and clean. Lots of dining options in the hotel and within walking distance.
Verified review
10/10 Exceptional
May 31, 2026
View was fantastic and bed was super comfy.
Verified review
10/10 Exceptional
Jun 10, 2026
Our check in and room was great and we appreciated that.
Verified review
10/10 Exceptional
Jul 7, 2026
Clean and in renovation mode. Lots of parking and close to all amenities with Dennys onsite
Verified review
6/10 Good
Jul 5, 2026
Great staff. Kind and frieny
Verified review
10/10 Exceptional
May 25, 2026
Great amenities
Verified review
10/10 Exceptional
Jun 6, 2026
We were in the tower. The room was nice and the building was very quiet. We enjoyed our stay.
Verified review
10/10 Exceptional
May 21, 2026
Phenomenal hotel for a young family, easy access to the interior pool and very modern and updated rooms. Would absolutely return next time we travel through Kelowna!
Verified review
8/10 Very good
Jul 29, 2026
Staff are great and I fosn the location very convenient, they lack parking and often not enough for all the guests, kind of frustrating!! Also if you want a King bed you can't get a renovated room and they 2 Queen bed rooms that are renovated are very small "Queens ' ..... They are really double beds it looks like.
Verified review
4/10 Fair
May 30, 2026
Very run down positives was the pool and location
Verified review
10/10 Exceptional
Apr 22, 2026
the hotel was very nice staff are very friendly and helpful all area was clean and nice will stary here again
Verified review
10/10 Exceptional
Apr 13, 2026
Very clean, very nice staff, great hot tub/hot tub area, great bar in the lobby, great hotel for a few nights stay
Verified review
10/10 Exceptional
Apr 19, 2026
Great stay and wonderful front desk staff. Made the stay even better
Verified review
8/10 Very good
May 25, 2026
Hotel is under renovations. Staff are very helpful and friendly. Great location if you like shopping.
Lots of eateries nearby.
Would stay there again when renovated
Verified review
4/10 Fair
May 26, 2026
Small hot tub
Terrible air conditioner very noisyl
great location
friendly and helpful staff
Verified review
8/10 Very good
Jun 7, 2026
It was a good location, clean, quality as good, and restaurant was average. Out of alot of things on the menu.
Verified review
10/10 Exceptional
May 23, 2026
Great hotel for reasonable money, bar was open late, breakfast was good. Ill be back.
Verified review
8/10 Very good
Jun 9, 2026
The rooms are updated but small. The pool is in an atrium where all the rooms in the centre of the hotel have balconies that look onto it. There is a Denny's and a bar in the hotel. The hotel is also across the street from a mall and there are tons of dining options within walking distance.
Verified review
10/10 Exceptional
Mar 30, 2026
The hot tub and pool was great and there is a whole bunch of difference food options right within walking distance. I would definitely stay here again. Staff was very friendly and accommodating.