In the heart of Norwich City Center, St Giles House Hotel offers a warm welcome with its spacious terrace, modern bar, and rejuvenating spa. Unwind with a hot stone massage or body scrub and enjoy cooked-to-order breakfast options. With free in-room WiFi and helpful staff on hand, your stay is sure to be unforgettable.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Air conditioning
24/7 front desk
Parking available
Bar
Spa
Pet friendly
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
Self parking
Room service
Massage/treatment rooms
3 meeting rooms
Terrace
24-hour front desk
Coffee/tea in a common area
Air conditioning
Feel at home (6)
Private bathroom
Terrace
Daily housekeeping
Coffee/tea maker
Blackout drapes/curtains
Elevator
The current price is $131
$131
$157 total
includes taxes & fees
Jun 4 - Jun 5
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Twin Room (not dog friendly)
Twin Room (not dog friendly)
Highlights
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Portable fan
Sleeps 2
2 Twin Beds
View all photos for Junior Suite (not dog friendly)
Junior Suite (not dog friendly)
Highlights
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Smart TV
Portable fan
Separate bedroom
Sleeps 2
1 Double Bed
View all photos for Georgian Suite (not dog friendly)
Georgian Suite (not dog friendly)
Highlights
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Sleeps 2
1 Double Bed
View all photos for Standard Double Room
Standard Double Room
Highlights
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Portable fan
City view
1 sq m
Sleeps 2
1 Double Bed
View all photos for Superior Double Room (not dog friendly)
Superior Double Room (not dog friendly)
Highlights
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Sleeps 2
1 King Bed
View all photos for Executive Double Room (not dog friendly)
Executive Double Room (not dog friendly)
Highlights
Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
City view
1 sq m
Sleeps 2
1 Double Bed
View all photos for The Georgian Double (dog friendly)
St Giles House Hotel offers a great location, putting you within just a 10-minute walk of Norfolk Broads. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and SGH Brasserie serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.
Languages
English
At a glance
DONE
Hotel size
24 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 10.00 per night)
Wheelchair-accessible parking and van parking on site
Onsite parking limited
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Working away
3 meeting rooms
Conference space (558 square feet)
Services
24-hour front desk
Concierge services
Luggage storage
Wedding services
Facilities
Terrace
Communal living room
Full-service spa
Massage/treatment rooms
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible business center
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
High pile carpet in room
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Streaming services
Home comfort
Air conditioning and heating
Portable fan
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Champagne service
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
SGH Brasserie - This brasserie serves breakfast, brunch, lunch, and dinner.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.47 for children
Early check-in can be arranged for an extra charge of GBP 30.00 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 30.00 (subject to availability)
Children & extra beds
Cribs/infant beds are available for GBP 25.0 per day
Rollaway beds are available for GBP 35.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per night
Parking
Self parking costs GBP 10.00 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich
Frequently asked questions
Does St Giles House Hotel offer free cancellation for a full refund?
Yes, St Giles House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at St Giles House Hotel?
Yes, cats and dogs are welcome. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at St Giles House Hotel?
Yes. Self parking costs GBP 10.00 per night. Parking spots may be limited.
What are the check-in and check-out times at St Giles House Hotel?
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. There's a charge of GBP 30.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 30.00 (subject to availability).
What is there to do at St Giles House Hotel and nearby?
St Giles House Hotel has a spa.
Are there restaurants at or near St Giles House Hotel?
Yes, there's an onsite restaurant, SGH Brasserie.
What's the area around St Giles House Hotel like?
St Giles House Hotel is a short 6-minute walk from Norfolk Broads and 4 minutes' walk from Norwich City Hall.
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St Giles House Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Building
Bathroom
Restaurant
Shower
Lobby
What guests liked
Breakfast was consistently excellent, with many guests praising the quality, selection, and cooked-to-order options. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Lovely comfortable bed. Clean room. Friendly and helpful staff. Great for staying in city centre.
Tracy
1-night trip
10/10
Lovely stay. Had an issue with the Bath but this was sorted quickly and efficently.
Matthew
1-night trip
10/10
Nice over night stay as we live relatively local.
spacious room and comfy bed, huge bathroom.
Car park wasn't easy to find, but free parking once we registered.
Only thing that spoilt it was we could hear the music quite clearly from the bar until they closed...
Fabulous breakfast, good quality ingredients and a great selection.
Would definitely stay again.
Verified traveler
1-night trip
10/10
Lovely room, was ready early and the team at the hotel were very welcoming!
Jimmy
1-night trip
10/10
Beautiful place, friendly staff, quiet and right in the centre of Norwich for all the amenities
Mark
1-night trip
10/10
Stayed two nights at this hotel. Its full of character and lovely decor. Its in a great location being a 5 min walk into Norwich town center and theatre. The staff were very helpful. We eat in their restaurant Friday night and the food was very good.
Arthur
2-night trip
10/10
All great.
Just one incident where can wasn’t called for me for a train station journey. Caused some stress but hotel was great in calling and trying to find a cab.
Tom
2-night trip
6/10
Hotel room was disappointing, though, breakfast was excellent.
Martin
1-night trip
10/10
Nice city hotel and elegant building. Nice food offering and nice location for Norwich City with parking. Looking forward to our next stay
Patrina
1-night trip
8/10
Well placed hotel within a couple of minutes walk to city centre
Very smooth friendly check in
Great bar team
Hotel was very clean and we had a great stay
Certain parts of the room did need a bit of TLC but it is an old building
david
2-night trip
4/10
quite nice but there were stains on the carpet and on the chair it was not very pleasant. The curtain in the bathroom was also quite dirty. these shortcomings should definitely not be there considering the price.
Staff is top notch.
Jiri
1-night trip
6/10
A grand old building but quite tired and dated looking in places. Bedside lights didn’t work and one had no bulb which is potentially dangerous. It was sorted immediately though. Staff were friendly enough but nothing above or beyond. Reception is in a small room off to the side which was a bit strange and was not attended a couple of times. It’s four star rated but didn’t feel like it. Location is fantastic.
Kerry
1-night trip
10/10
Staff was very friendly couldn't do enough for you. Ned was sife. Shower was impressive 5star all round
Stuart
1-night trip
10/10
Very comfortable and accomodating. Enjoyed the hotel Bentley ride. A great city for shopping history, goid eateties and pubs, bars.
Clive
1-night trip
8/10
Excellent, hotel was lovely and very easy to find, close to the shops/ town centre.
The hotel was gorgeous and worth paying extra for ! The staff were very lovely and helpful, it was a really pleasant stay. Super easy check in and out also!
The only negative was that in our room, we only had shampoo and conditioner, there was a stunning bath but no bubble bath or soap to actually enjoy it. This was a very minor negative over our whole experience though, we will definitely be returning!
Lucy
1-night trip
10/10
We stayed as a couple for one night as we were going to the very nearby Norwich arts centre for a gig. The hotel was both classy and cosy, everything was a nice size ( room, bed, bathroom etc), very clean and everything we needed. The building itself is grand, kooky and welcoming. The staff were just incredible and we enjoyed our chats with them....they were very knowledgeable including about the history of the hotel and what else was of interest in the local area. Breakfast was quality ( and we are food snobs as we used to live in France). Really couldn't fault anything. Next time, we'll be back with more time hopefully as we regretted not being able to try out the cocktails at the lovely bar!!
Jeremy
1-night trip
10/10
Had a great 1-night stay. Staff friendly and helpful. Room was a bit outdated and quiet a few things didn't work or was missing. However what to expect from an old hotel and will return.
Max
1-night trip
6/10
Great location and comfortable beds but the rooms need to be refurbished
Jade
1-night trip
6/10
The floors were dirty, the sink area was dirty and had mould growing around it, carpets were filthy and the duvet had a dirty stain on it.
Keeley
1-night trip
10/10
Fabulous location
Friendly service
Beautiful hotel with character
Rebecca
1-night trip
10/10
Best served breakfast I have had, pity the room toilet seat was broken along with the bathroom door, they did in fairness offer to move me but it was too much effort and only one night
Rob
1-night trip
10/10
Friendly helpful staff in a great location.
Traci
1-night trip
8/10
Beautiful hotel in central Norwich!
Kiran
1-night trip
6/10
Convenient location but the car park was a mystery so used the municipal car park on the same street. Were given an accessible room which is OK but wasn't requested or needed. Dinner was a very pleasant surprise - it was delicious and we couldn't have been better looked after.
Rex
1-night trip
10/10
Lovely hotel, friendly helpful staff, great location in the town centre