Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
Parents must have child's birth certificate and photo ID*
DONE
Pets
Pets stay free (dogs and cats only)
Service animals welcome
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite extended parking
Free offsite parking nearby
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning
Barbecue grills
Room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Garden
Picnic area
Terrace
Library
Full-service spa
Accessibility
Wheelchair accessible
Room amenities
Home comfort
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Furnished balcony/patio
Fireplace
Individually furnished and decorated
Separate dining area
Separate living room
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Food and drink
Shared kitchen access
More
Daily housekeeping
Access via exterior corridors
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts cash.
Also known as
Otrolado Lodge Betania
Otrolado Betania
Hotel Otrolado Lodge Betania
Betania Otrolado Lodge Hotel
Hotel Otrolado Lodge
Otrolado
Otrolado Lodge Hotel
Otrolado Lodge Andes
Otrolado Lodge Hotel Andes
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