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Crowne Plaza Knoxville Downtown University by IHG

3.5 star property
Hotel with indoor pool, near University of Tennessee

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Photo gallery for Crowne Plaza Knoxville Downtown University by IHG

Meeting facility
Exterior
Meeting facility
Point of interest
Point of interest
In downtown Knoxville, Crowne Plaza Knoxville Downtown University offers a blend of comfort and convenience. Enjoy the on-site Mahogany's Restaurant for breakfast, lunch, or dinner. Stay active with access to the 24-hour gym or take a refreshing dip in the indoor pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Laundry facilities
  • Parking available
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • 24-hour business center
  • 10 meeting rooms
  • Meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker
The current price is $135
$160 total
includes taxes & fees
Sep 3 - Sep 4

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(88 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Transfer Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Transfer Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Sofa bed
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Sofa bed
Separate bedroom
Hair dryer
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Transfer Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Hearing Accessible (Mobility, Transfer Shower)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Sofa bed
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Alfresco dining, open daily

Hilton Knoxville

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 1,562 reviews
The price is $128
$152 total
includes taxes & fees
Sep 3 - Sep 4
Hilton Knoxville
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About the neighborhood

Map
401 W Summit Hill Dr, Knoxville, TN, 37902

What's nearby

  • Market Square - 2 min walk - 0.2 km
  • Tennessee Theatre - 5 min walk - 0.4 km
  • Knoxville Convention Center - 8 min walk - 0.7 km
  • University of Tennessee - 12 min walk - 1.1 km
  • Neyland Stadium - 2 min drive - 1.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪Stock & Barrel - ‬4 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪Sweet P’s Downtown Dive - ‬5 min walk
  • ‪Chivo Taqueria - ‬4 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

Crowne Plaza Knoxville Downtown University by IHG offers a great location, putting you within a 15-minute walk of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the indoor pool or grab a bite to eat at Mahogany's Restaurant, which serves breakfast, lunch, and dinner. Also, this hotel is just a 5-minute drive from Neyland Stadium. The helpful staff and location get great marks from fellow travelers.

More about this property

VISIBILITY

At a glance

Hotel size

    • 195 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs and cats only, up to 50 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Covered onsite self parking (USD 27.31 per day; includes in/out privileges)
    • Covered onsite valet parking (USD 38.24 per night; includes in/out privileges)
    • Wheelchair-accessible van parking on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Conference space (15670 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
ROOM

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Mahogany's Restaurant - This restaurant serves breakfast, lunch, and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20.21 for adults and USD 10.11 for children

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 43.70 per accommodation (may vary based on length of stay)

Parking

  • Covered self parking costs USD 27.31 per day with in/out privileges
  • Covered valet parking costs USD 38.24 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University
HELP_OUTLINE

Frequently asked questions

Does Crowne Plaza Knoxville Downtown University by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Knoxville Downtown University by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Knoxville Downtown University by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Crowne Plaza Knoxville Downtown University by IHG?

Yes, cats and dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 43.70 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Crowne Plaza Knoxville Downtown University by IHG?

Yes. Self parking costs USD 27.31 per day. Valet parking costs USD 38.24 per night.

What are the check-in and check-out times at Crowne Plaza Knoxville Downtown University by IHG?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at Crowne Plaza Knoxville Downtown University by IHG and nearby?

Crowne Plaza Knoxville Downtown University by IHG has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Crowne Plaza Knoxville Downtown University by IHG?

Yes, there's an onsite restaurant, Mahogany's Restaurant.

What's the area around Crowne Plaza Knoxville Downtown University by IHG like?

Crowne Plaza Knoxville Downtown University by IHG is in Downtown Knoxville, a short 15-minute walk from University of Tennessee and 8 minutes' walk from Knoxville Convention Center. Travelers give top marks for the hotel's prime location.

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Crowne Plaza Knoxville Downtown University by IHG Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Parking
Bed
Bar
Breakfast
Food
Shower

What guests liked

  • Breakfast service was excellent and the food tasted great, with many guests praising the breakfast buffet. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Clean, good location, friendly staff
Josh, 2-night trip

10/10 Exceptional

Everything was very nice ! Food was great ! Room was clean and comfortable
Rebecca, 1-night trip

10/10 Exceptional

Nice hotel in good location

This hotel is very comfortable with friendly and helpful staff. The location is great. Would recommend.
Margaret, 1-night trip

10/10 Exceptional

Great hotel

Amazing
Janaria, 2-night trip

10/10 Exceptional

all good at this hotel

enjoyed my 2 night stay, hotel was walking distance to convention center and the knoxville smokies baseball stadium
Steven, 2-night trip

10/10 Exceptional

Wonderful weekend

Very enjoyable stay. Very friendly and helpful staff. Clean comfortable accommodations. Nice gym and pool area. Will definitely stay here again. Centrally located and walking distance to nice shops and restaurants.
Aaron, 2-night trip

8/10 Very good

Great location to downtown and main area of city
Monique, 3-night trip

10/10 Exceptional

Awesome place to stay!

Everything was absolutely awesome!
Ida, 1-night trip

10/10 Exceptional

The hotel was very nice and clean. The food at the restaurant was very good.
Kathy, 2-night trip

10/10 Exceptional

Great stay
Brett, 1-night trip

10/10 Exceptional

Amazingly, beautiful hotel! I only wish they supplied shower gel instead of body soap. Rooms were perfection!
Erica, 1-night trip

10/10 Exceptional

We loved our stay and Philip was so wonderful at check in. Had a small problem and he took care of it quickly and was so very nice!!!
Tatum, 1-night trip

10/10 Exceptional

Excellent hotel!
Marcia, 2-night trip

10/10 Exceptional

Everything was amazing
TAWANA, 1-night trip

10/10 Exceptional

Convenient parking; lots of food options close by.
William, 1-night trip

10/10 Exceptional

Pillows were like sleeping on a cloud!

Except for navigating our way out of the parking garage, the entire stay was WONDERFUL! Everything there was so clean and luxurious. The staff were all accommodating, knowledgeable and courteous. The bed was great, but the pillows were the most comfortable I've ever slept on!
ELIZABETH, 1-night trip

10/10 Exceptional

Conveniently located to the Square.
Janette, 1-night trip

10/10 Exceptional

It was an absolute delight staying here! Walkable to the market square, super clean and a hotel gym like we’ve never seen.
Dana, 1-night trip

10/10 Exceptional

Beautiful Hotel

The hotel is very nice overall. There was a lot of construction surrounding the hotel, but the room was still quiet. This hotel does charge a deposit of $100 per night even though it isn’t mentioned on hotels.com. Definitely something I wish I would have known ahead of time so I could have factored that into my travel funds. Other than that, it was a great stay!
Shelby, 2-night trip

10/10 Exceptional

Great location for UT
Kimberly, 2-night trip

10/10 Exceptional

Great all around hotel
Quinteze, 1-night trip

10/10 Exceptional

Great location in downtown Knoxville near UT that's very walkable, clean, easy parking, friendly staff and low key vibe.
Michael, 1-night trip

10/10 Exceptional

The staff were all very helpful and the hotel location is very convenient for a sort walk to market square. The room was comfortable and clean.
Alexandra, 2-night trip

8/10 Very good

Good location

This place is the best location downtown. It was clean and the room was standard. Check in ok, but didn't give info about ice, restaurant pool etc. Had to call about it later bc it wasn't in room either. Pool was substandard for the expected quality of this place.
1-night trip

10/10 Exceptional

Always happy to stay here. Nice and close to University of Tennessee
Robert, 1-night trip