Located in Bavaria, Zermatt Hotel offers a warm welcome with a breakfast buffet and lush garden. Connect to WiFi, unwind in the playground or take advantage of laundry facilities and luggage storage.
Rua da Fé, 187, Bairro Bavária, Gramado, RS, 95670000
What's nearby
Mini Mundo - 13 min walk - 1.2 km
Black Lake Park - 16 min walk - 1.4 km
Gramado Central Avenue - 18 min walk - 1.5 km
Sao Pedro Church - 19 min walk - 1.6 km
Gramado Covered Street - 3 min drive - 1.7 km
Getting around
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 82 min drive
Salgado Filho Intl. Airport (POA) - 114 min drive
Restaurants
Galeto Itália - 9 min walk
Château Allemand - 5 min walk
Sopas da Serra - 5 min walk
Restaurante Sabor Da Nonna - 6 min walk
La Famille de Gazon - 14 min walk
About this property
Zermatt Hotel
Zermatt Hotel puts you just a 5-minute drive from Gramado Covered Street. Free perks include WiFi, self parking, and buffet breakfast daily between 7:00 AM and 10:00 AM.
At a glance
DONE
Hotel size
78 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (4 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Room service (limited hours)
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Laundry facilities
Luggage storage
Accessibility
Elevator
Room amenities
Be entertained
27-inch LCD TV
Home comfort
Air conditioning and heating
Sleep well
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Dining table
More
Daily housekeeping
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Zermatt Hotel Gramado
Zermatt Gramado
Hotel Zermatt Hotel Gramado
Gramado Zermatt Hotel Hotel
Zermatt
Hotel Zermatt Hotel
Zermatt Hotel Hotel
Zermatt Hotel Gramado
Zermatt Hotel Hotel Gramado
Frequently asked questions
Does Zermatt Hotel offer free cancellation for a full refund?
Yes, Zermatt Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Zermatt Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Zermatt Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Zermatt Hotel?
Check-in start time: 2:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What's the area around Zermatt Hotel like?
Zermatt Hotel is a short 16-minute walk from Black Lake Park and 17 minutes' walk from Mini Mundo.
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Reviews
Zermatt Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.0
Location
9.2
Staff & service
8.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
May 23, 2025
Ok
Ok
Fabio
Fabio, 2-night trip
Verified
10/10 Exceptional
May 10, 2026
Boa noite,gostei quarto limpo,com TV Ar condicionado ,cama confortável ,bom atendimento,funcionários atenciosos,café da manhã bem sortido, tipo colonial,muito delicioso.Tem estacionamento próprio. Preço acessível. Super recomendo!!
Rosangela
Rosangela, 2-night trip
Verified
8/10 Very good
May 7, 2026
O estacionamento é horrível e perigoso. Passamos por locais escuros e sujos. deveria melhorar o acesso ao hotel do estacionamento.
Monique nicoli
Monique nicoli, 3-night trip
Verified
8/10 Very good
May 4, 2026
Colaboradores muitos atenciosos, banheiros super limpos.
Carlos Alberto miranda
Carlos Alberto miranda, 3-night trip
Verified
10/10 Exceptional
May 2, 2026
Hospedagem estava ótima, equipe muito gentil e simpática, banheiro um pouco apertado, mas todo o resto estava impecável.
CECILIA
CECILIA, 2-night trip
Verified
2/10 Poor
Apr 26, 2026
Quarto em anexo ao hotel. Muito ruim.
Laender
Laender, 1-night trip
Verified
8/10 Very good
Apr 21, 2026
Tudo muito bom: Café da manhã, atendimento pelos funcionários e limpeza.
Obs: Elevador não vai até o estacionamento no subsolo do prédio..
Fomos muito bem atendidos..
Zilton
Zilton, 2-night trip
Verified
10/10 Exceptional
Apr 19, 2026
Ótima localização
Café da manhã razoável
Gleyssiane
Gleyssiane, 2-night trip
Verified
8/10 Very good
Apr 5, 2026
El hotel es amplio, sus habitaciones también, eso es muy bueno, la limpieza se nota que no es lo mejor al igual que sus instalaciones, hay lugares que son muy feos como el pasaje desde el estacionamiento hasta la recepción. El desayuno si bien es variado, se nota que hay cosas que no son muy frescas puede mejorar mucho. De todas formas el alojamiento fue muy grato y el personal muy amable y dispuesto a brindar un buen servicio.
Anthony
Anthony, 1-night trip
Verified
6/10 Good
Apr 1, 2026
Café poderia ser melhor.
ROGERIO
ROGERIO, 2-night trip
Verified
10/10 Exceptional
Mar 22, 2026
Lugar agradável, otima recepção.
Bruno
Bruno, 3-night trip
Verified
10/10 Exceptional
Feb 25, 2026
Local muito agradavel. Hotel decoração agradável e limpo. Quarto confortável e espaçoso. Café da manha bom. Equipe atenciosa.
Donizetti Candido
Donizetti Candido, 3-night trip
Verified
10/10 Exceptional
Feb 18, 2026
Sim
Daniel
Daniel, 4-night trip
Verified
4/10 Fair
Jan 30, 2026
O quarto precisando de alguns reparos, primeiro dia o ar condicionado funcionou, os demais dias só ventilava, comuniquei à recpeção e nada foi feito . Algumas normas não foram repassadas no check in e o quarto não foi limpo no dia em qu não deixamos a chave numa caixa que indicaria o pedido de limpeza, porém houve limpeza no segundo dia sem precisar colocar a chave na caixa. No quinchecki.
Morgana da Silva
Morgana da Silva, 5-night trip
Verified
6/10 Good
Jan 20, 2026
O ar condicionado fazia barulho sem parar e a cama também fazia muito barulho,não tinha como acessar o estacionamento por dentro do hotel,vc tinha que sair e dar uma volta na quadra para ir ao estacionamento,tive que fazer isso na chuva
Gabriela
Gabriela, 3-night trip
Verified
8/10 Very good
Jan 7, 2026
Equipe prestativa, atendimento bom. Café da manhã bom, honesto.
Os aptos contam com fogão, geladeira e micro-ondas.
Reservamos 2 aptos, e houve uma diferença muito grande entre eles: um estava em ótimo estado, novo. O outro apto precisa de reforma e troca de mobília: armários não funcionais, com gavetas e portas soltas, além de persiana que não fecha, faltando uma parte.
Marcus
Marcus, 5-night trip
Verified
6/10 Good
Jan 6, 2026
Nos colocaram no anexo do Hotel. Para que é idoso já com 70 anos, deveriam entender esta demanda. Café da manhã e equipe de atendimento excelente. O Hotel precisa de requalificação estrutural!
EDIVALDO TRINDADE E
EDIVALDO TRINDADE E, 3-night trip
Verified
8/10 Very good
Jan 3, 2026
Ar condicionado barulhento
Quarto grande
Cama boa
Travesseiro bom
Café da manhã bom
Marcelo
Marcelo, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Exelente atendimento, quarto limpo e confortável, recomendo!!!
Grasiela s
Grasiela s, 1-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Foi muito bom me senti em casa!
Charbel
Charbel, 3-night trip
Verified
6/10 Good
Dec 28, 2025
Quarto com o ar condicionado pingando , equipe funcionários boa, café da manhã com pão francês duro mas tinha outras opções e variedades
Leticia
Leticia, 4-night trip
Verified
10/10 Exceptional
Dec 27, 2025
quarto impecável, atendimento excelente
Carlos Adriano Fernandes
Carlos Adriano Fernandes, 4-night trip
Verified
6/10 Good
Dec 25, 2025
Sim
Marlene Aparecida
Marlene Aparecida, 1-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Otimo
Jovana
Jovana, 4-night trip
Verified
6/10 Good
Dec 21, 2025
O hotel é bacaninha, o café é bem servido e sortido e o atendimento é bom. No entanto, o quarto que fiquei deixa a desejar. Muita coisa velha, limpeza não estava das melhores, luminária do espelho do banheiro enferrujada e não funcionando. A porta do banheiro também estava lascada embaixo, num ar de desleixo. O ar estava funcionando bem e a cama era boa.