Crisol Vía Castellana

Property class: 4
Central hotel connected to the convention center, within walking distance of Plaza de Castilla

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When you stay at Crisol Vía Castellana, you'll be in a fantastic location, just a 5-minute walk from Paseo de la Castellana and Plaza de Castilla. Also, Bernabéu Stadium and Gran Via are within a short drive. Fellow travelers say great things about the location. The property is just a short walk to public transportation: Plaza de Castilla Station is 4 minutes and Ventilla Station is 10 minutes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room

Room

Classic Room

8.4 out of 10
Very good
(29 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Room

Executive Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room with extra bed

Room

Double room with extra bed

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room

Room

Premium Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Familiar Room

Room

Familiar Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Paseo de la Castellana, 220, Madrid, Madrid, 28046

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Azca Financial District - 1 min walk - 0.0 km
  • Gate of Europe - 2 min walk - 0.2 km
  • Plaza de Castilla - 3 min walk - 0.3 km
  • Bernabéu Stadium - 3 min drive - 1.8 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive
  • Nuevos Ministerios Station - 4 min drive
  • Madrid (XTI-Chamartin Train Station) - 9 min walk
  • Madrid Chamartín Station - 10 min walk
  • Plaza de Castilla Station - 4 min walk
  • Ventilla Station - 10 min walk
  • Valdeacederas Station - 12 min walk

Restaurants

  • ‪Asador de Aranda - ‬4 min walk
  • ‪Faborit - ‬2 min walk
  • ‪Rodilla - ‬2 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪McCafé - ‬3 min walk

About this property

Crisol Vía Castellana

  • When you stay at Crisol Vía Castellana, you'll be in a fantastic location, just a 5-minute walk from Paseo de la Castellana and Plaza de Castilla. Also, Bernabéu Stadium and Gran Via are within a short drive. Fellow travelers say great things about the location. The property is just a short walk to public transportation: Plaza de Castilla Station is 4 minutes and Ventilla Station is 10 minutes.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 228 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 6 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (EUR 21 per day)

Other information

    • Designated smoking areas

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Reviews

Crisol Vía Castellana Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.0

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Train station
Bathroom
Air conditioning
Subway
Cities

Reviews

Verified review

10/10 Exceptional

Great location near Charmartin Train Station. Clean and comfortable rooms and very nice staff.
Verified review

8/10 Very good

Very convenient from train station & near to metro. Good breakfast clean room. Decor a little dated. Good value though.
Verified review

8/10 Very good

Is rare to find now days a places that gives you good service at a reasonable prices.
Verified review

10/10 Exceptional

The staff are amazing in the hotel. We don’t speak Spanish and they gave us their full effort to communicate with us. We asked for suggestions being first time travellers and they gave us brochures and looked activities up for us and the availability. The cleaners came through daily they are amazing. Location is good to walk to lots of local restaurants. Would definitely stay here again.
Verified review

8/10 Very good

Liked it!

Overall good experience. Just no coffee machine in the room and the furniture is quite old. But the bed was enormous and ultra comfortable! The location is very good, right in front of the world famous twin towers. Great connection by buses and trains with the city center etc. Takes about 30 mins to reach prime locations.
Verified review

8/10 Very good

The air conditioning stopped working after a couple hours, however it was not a problem since it was relatively cool out. There were multiple hairs that were not ours in the bathroom. Only stayed one night, so we did not ask to move rooms. Very friendly and helpful staff. Good location next to metro and bus stops.
Verified review

6/10 Good

Great location and staff, poor sleep quality

Excellent location, good sized room, nice and clean. Good bed, but unfortunately I didn’t sleep much. First I thought the noice came from underground trains, but as the noice was very frequent, I found that a bit strange. I then realized it was the elevator which made a lot of sound everytime it was in use - which was most of the night. Everytime I dozed off, I was awaken again
Verified review

8/10 Very good

Older than expected

The room was much older than expected, the pictures must be of some years ago. Some pieces of furniture were really old and in bad shape. However the bed was comfortable. Disappointing in a 4 stars hotel not to find a bottle of water (neither in the fridge), a kettle or a coffee machine. Overall it was a good stay, but it can be certainly improved.
Verified review

10/10 Exceptional

Great breakfast buffet
Verified review

10/10 Exceptional

Very stylish hotel, impressive
Verified review

8/10 Very good

Will stay again
Verified review

10/10 Exceptional

The staff was great and the room was perfectly set up and clean !!
Verified review

10/10 Exceptional

Very nice hotel with pretty views to Plaza de Castilla, also very convenient to have the subway station across the street
Verified review

10/10 Exceptional

Everything was good, highly recommended
Verified review

10/10 Exceptional

Friendly and helpful staff. Good parking. Nice location. Everything worked out really well!
Verified review

6/10 Good

Ok rooms, facilities and food. Pretty average for 4 star
Verified review

10/10 Exceptional

The staff was very friendly and helpful. The location was very good. It is steps to local transportation.
Verified review

10/10 Exceptional

The Hotel is located just at the entrance of the city, across one of the major metro stations. Safe, quite and pleasant neighborhood
Verified review

10/10 Exceptional

Excelente

Excelente
Verified review

6/10 Good

Cross the street from bus terminal Very very noisy Rooms - are clean but your can hear everything through the walls
Verified review

8/10 Very good

we liked it

Everything was ok
Verified review

6/10 Good

Good for the money. Not a great hotel. Very old and the bed uncomfortable.
Verified review

6/10 Good

We booked for a queen bed, but a double twin was honored instead. This should be stated clear to the guest.
Verified review

2/10 Poor

Just stay away

Dated hotel Extremely poor customer service Just stay away, plenty of good alternatives
Verified review

6/10 Good

Very poor quality for the money (more a 3* than 4*). Super small room. Weird chemical odour in the bathroom