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Suiun

4.0 star property
Ryokan with spa, near Hakone Kowakien Yunessun

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Escape to Hakone at Suiun, where the serene surroundings of a garden and an indoor mineral hot spring create a soothing retreat. Unwind with spa services like facials and body treatments or stay connected with in-room WiFi. Previous guests rave about the helpful staff.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (7)

  • Daily housekeeping
  • Full-service spa
  • Sauna
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Daily housekeeping
  • Elevator
The current price is $447
$494 total
Jun 3 - Jun 4

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

10.0 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Japanese Western Style Twin Room, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Twin Room, Private Open-Air Bath

9.8 out of 10
Exceptional
(8 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Quadruple Room, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Private Open-Air Bath

10.0 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

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8.8 out of 10, Excellent, 317 reviews
The price is $268
$297 total
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About the neighborhood

Map
1300-61 Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Museum of Art - 3 min walk - 0.3 km
  • Hakone Open Air Museum - 17 min walk - 1.4 km
  • Hakone Kowakien Yunessun - 3 min drive - 1.7 km

Getting around

  • Haneda Airport (HND) - 103 min drive
  • Narita Intl. Airport (NRT) - 160 min drive
  • Hakone Miyanoshita Station - 4 min drive
  • Hakone Gora Station - 7 min walk
  • Hakone Ohiradai Station - 7 min drive
  • Kowakidani Station - 23 min walk

Restaurants

  • ‪箱根餃子センター - ‬7 min walk
  • ‪奈可むら - ‬11 min walk
  • ‪Coffee Camp - ‬8 min walk
  • ‪Gora Brewery And Grill - ‬2 min walk
  • ‪鮨・天麩羅 風月 - ‬5 min walk

About this property

Suiun

Suiun puts you just a 5-minute drive from Hakone Open Air Museum and Hakone Kowakien Yunessun. You can visit the spa to be pampered with facials or aromatherapy. A sauna and a garden are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 4 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
    • Minimum check-in age: 15
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Disposable personal items are available in the lobby.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Children (18 years old and younger) not allowed
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Kaiseki meal

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Cashless transactions are available.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Suiun Inn Hakone

Suiun Hakone

Ryokan Suiun Hakone

Hakone Suiun Ryokan

Ryokan Suiun

Suiun Inn

Suiun Ryokan

Suiun Hakone

Suiun Ryokan Hakone

Frequently asked questions

Are pets allowed at Suiun?

Sorry, pets aren't allowed.

Is parking offered on site at Suiun?

Yes, there's free self parking.

What are the check-in and check-out times at Suiun?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.

What is there to do at Suiun and nearby?

Suiun has a spa and a garden.

Does Suiun have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Suiun like?

Suiun is a short 7-minute walk from Hakone Gora Station and 14 minutes' walk from Hakone Open Air Museum.

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Reviews

Suiun Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious, filling, and impressive with a variety of options. (11 reviews)
  • The property's spa facilities, including private and public baths, hot springs, and massages, provided a highly relaxing experience. (4 reviews)
  • The hot spring tubs were zen and extremely enjoyable. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

We only stayed one night but it was the highlight of our trip! Beautiful property with great staff!
David, 1-night trip
Verified

10/10 Exceptional

Staff and breakfast were wonderful and it was a very relaxing and calm experience
Joanne, 1-night trip
Verified

10/10 Exceptional

Absolutely loved this place. Was one of the top places I stayed during my Japan trip. All of the staff were super friendly and the amenities were great. The room was also spotless.
Nicole, 2-night trip
Verified

10/10 Exceptional

Staff was great. Beautiful rooms. Nice onsen facilities. Great location.
Miriam, 2-night trip
Verified

10/10 Exceptional

Great experience. The staffs are extremely friendly and helpful.
Yanhui, 1-night trip
Verified

10/10 Exceptional

The staff was very welcoming and the open air onsen was divine!
Della, 2-night trip
Verified

10/10 Exceptional

Everything was perfect was checkin to check out. Fabulous property! Would definitely return. Rooms are clean and well layout. Thank you.
YIJING, 2-night trip
Verified

10/10 Exceptional

great japanese style hotel with friendly staff
Yuchen, 1-night trip
Verified

8/10 Very good

Room was spacious & clean but the onsen in my room does not have any view. A good place for some quiet rest.
Bee Imm, 2-night trip
Verified

10/10 Exceptional

Suiun was a beautiful place to stay in the serene Hakone. It was a perfect relaxing contrast to the busy city life. The hot spring tubs were zen and so enjoyable. Wearing a kimono around the property was a fun addition to the experience and the pjs were so comfortable.
Jennifer, 1-night trip
Verified

10/10 Exceptional

Excellent staffs and services, all areas are cleaned well, free flow of drinks and snacks, pillow choices, great dinner and breakfast.
Kai Kei, 1-night trip
Verified

10/10 Exceptional

Wonderful staff facilities and dinner and breakfast
Corinne, 1-night trip
Verified

10/10 Exceptional

Friendly staff and very clean property
Jin U, 2-night trip
Verified

10/10 Exceptional

Lovely hotel in a great location

Friendly, helpful staff and a lovely suite - wish we could have stayed longer!
1-night trip
Verified

10/10 Exceptional

Loved our stay! Helpful and friendly staff. The property also has amazing amenities
Mutsa, 1-night trip
Verified

10/10 Exceptional

Nice and good service and good food
Rachel, 1-night trip
Verified

10/10 Exceptional

Hotel is gorgeous and such a great experience. The Onsen is great, not too crowded. In room onsen/outdoor bath was a fantastic addition and really made it feel exclusive. Expensive, but the included meals are a whole experience in themselves and worth the extra cost. A great way to experience the area. Check out the outdoor sculpture park nearby.
Michael, 1-night trip
Verified

10/10 Exceptional

Simply amazing experience - kind and friendly staff; delicious snacks/drinks; to-dream-of kind of breakfast; and hot spring baths (in-room, private, AND shared/sauna); selection of yukata; amenities just 5 out of 5. Did not feel like leaving and a huge thank you to the staff - made us feel very welcome and the entire experience completely surpassed my expectations.
Amela, 2-night trip
Verified

8/10 Very good

Great staff and very clean!
Donna, 1-night trip
Verified

10/10 Exceptional

The Suiun is beautiful and amazing! The staff are incredibly polite and accommodating. The property has a beautiful private and public onsen, with options for rooms that have their own onsen. The views of the surrounding mountains are gorgeous. The Japanese style breakfast they offer is impressive, varied, and filling. I will be staying here again in the future.
Nathaniel, 3-night trip
Verified

10/10 Exceptional

Beautiful property Breakfast and dinner amazing. Private onsen bath in the room is perfect and relaxing . Highly recommended.
Thuy, 1-night trip
Verified

10/10 Exceptional

We are really grateful the staff helped us get a dinner and breakfast plan in the last minute, it turned out to be the best meal we had in Japan during our 1-week trip.
Ruolan, 1-night trip
Verified

10/10 Exceptional

Hotel Suiun Hakone in March 25

The staff was superb, detail oriented and acommodating, the hotel was beautiful, peaceful, and super clean. We would stay here over and over again if we could !!
Stacey, 1-night trip
Verified

10/10 Exceptional

The Onsen had both private and public baths, as well as an open air bath attached to your room. We also enjoyed a massage that was very relaxing. The food was very good as well.
Heather, 1-night trip
Verified

10/10 Exceptional

I enjoyed my time at Suiun. Some of the staff speak English, which was helpful. I will book a room here if I visit Hakone again.
Andrew, 1-night trip