Polo 15

Property class: 3
Hotel with outdoor pool, near Playa del Carmen Main Beach

Choose dates to view prices

Polo 15 offers a great location, putting you within a 15-minute walk of Playa del Carmen Main Beach and Mamitas Beach. Also, Quinta Avenida and Playa del Carmen Maritime Terminal are just a 5-minute drive away.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (6)

  • Housekeeping once per stay
  • Near the beach
  • Outdoor pool
  • Air conditioning
  • Self-serve laundry
  • Barbecue grills

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Studio, Multiple Beds

A modern bedroom with a brick-patterned wall, wooden paneling, a bed with multiple pillows, a bench with a blanket, and a bedside table with a lamp.

Deluxe Studio, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Basic Room, 1 Queen Bed (Balcony)

A modern bedroom with a large bed, a desk, and a view of the outdoors.

Basic Room, 1 Queen Bed (Balcony)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Penthouse, 1 Bedroom

A modern hotel room with a wooden wall, a bed with white and blue bedding, a yellow throw, and a blue sofa.

Comfort Penthouse, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Studio

A bedroom with a bed, wooden panel walls, a ceiling fan, a small table with a vase of flowers, and a kitchenette area.

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for PENTHOUSE 3PX

A bedroom with a bed, bedside tables, a desk with a chair, and a ceiling fan.

PENTHOUSE 3PX

  • 45 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for ROOM

A modern bedroom with a large bed, a desk, and a view of the outdoors.

ROOM

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for STUDIO 2PX

A bedroom with a brick wall, a bed with a blue and white patterned bedspread, a wooden headboard, a hanging clothes rack, and a vase with flowers on a wooden table.

STUDIO 2PX

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Avenida 15 Mz 286 Lt 3, Entre Calle 52 Y 54, Playa del Carmen, QROO, 77728

What's nearby

  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 10 min walk - 0.8 km
  • Mario Villanueva Madrid - 11 min walk - 1.0 km
  • Quinta Avenida - 13 min walk - 1.1 km
  • Punta Esmeralda Beach - 8 min drive - 2.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel Intl. Airport (CZM) - 12.5 miles/20.1 km

Restaurants

  • ‪Ceviche Corazon - ‬3 min walk
  • ‪Pizza Italia - ‬6 min walk
  • ‪Que Huevos - ‬4 min walk
  • ‪Quinta Parilla - ‬5 min walk
  • ‪El Buffet De La 10 - ‬2 min walk

About this property

Polo 15

  • Polo 15 offers a great location, putting you within a 15-minute walk of Playa del Carmen Main Beach and Mamitas Beach. Also, Quinta Avenida and Playa del Carmen Maritime Terminal are just a 5-minute drive away.

At a glance

Hotel size

    • 6 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in rooms

Parking

    • No onsite parking
    • Street parking available

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Barbecue grills

What to do

  • Beach nearby

Services

  • Laundry facilities
  • Pool loungers

Facilities

  • An outdoor pool

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Dryer

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Kitchenette

More

  • Housekeeping once per stay

Fees & policies

Refundable deposits

  • Cash deposit: USD 100.0 per stay

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.
This property only accepts cash.
Cashless transactions are available.
Property Registration Number GOSN9711166A2

Also known as

POLO 15 Aparthotel Playa del Carmen
POLO 15 Playa del Carmen
Aparthotel POLO 15 Playa del Carmen
Playa del Carmen POLO 15 Aparthotel
POLO 15 Aparthotel
Aparthotel POLO 15
Polo 15 Playa Del Carmen
POLO 15 Hotel
POLO 15 Playa del Carmen
POLO 15 Hotel Playa del Carmen

Frequently asked questions

Does Polo 15 offer free cancellation for a full refund?

Yes, Polo 15 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Polo 15?

Yes, there's an outdoor pool.

Are pets allowed at Polo 15?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Polo 15?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Polo 15?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Polo 15?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.

What is there to do at Polo 15 and nearby?

Polo 15 has an outdoor pool.

Does Polo 15 have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a coffee maker.

What's the area around Polo 15 like?

Polo 15 is a short 13-minute walk from Playa del Carmen Main Beach and 11 minutes' walk from Mamitas Beach.

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Reviews

Polo 15 Reviews

7.8

Good

6.6

Cleanliness

5.0

Amenities

5.4

Staff & service

7.0

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Pleasant

My room was lovely, nice and quiet neighborhood
Verified review

8/10 Very good

The place was as advertised, very minimalistic. Since we spent most of our days out in town, it was perfect for what we needed. The only thing that could be better was a microwave to reheat leftovers and please, please, get better pillows. The pillows were very hard to sleep on, high, and gave us stiff necks. The check in instructions were clear and we were able to arrive early with our bag. The balcony was nice to relax on.
Verified review

6/10 Good

Close to the beach and 5th ave
Verified review

10/10 Exceptional

J’ai annulé et changer d’hôtel après une nuit
Verified review

8/10 Very good

Nice studio

Nice studio and cheap price. I stayed for 5 nights and there was no cleaning, to far from the city center but near of the beach clubs.
Verified review

10/10 Exceptional

Quieter and safe neighbourhood

Wonderful stay, close, but far enough from the madness, lovely property, Dulce was excellent, very helpful
Verified review

2/10 Poor

Verified review

8/10 Very good