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Hotel Serrano

3.0 star property
Martins hotel with outdoor pool

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Photo gallery for Hotel Serrano

Relax in a cozy space with a hammock suspended between two poles, a wooden door, and a window with a wooden frame.
Relax by the pool surrounded by comfortable lounge chairs and a scenic view.
Relax in a spacious room with a large bed, wooden headboard, and a convenient ladder to an upper level.
Stunning building with a traditional facade, surrounded by a serene lawn and trees, perfect for relaxation.
Stunning building with a mural of a serene landscape and a charming entrance.
Hotel Serrano offers a warm welcome with a breakfast buffet and convenient dry cleaning/laundry services. Stay connected with in-room WiFi, dive into the outdoor pool or relax by the children's pool while enjoying free self parking.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Non-smoking
  • Free breakfast
  • Laundry facilities
  • Free parking

Main amenities (8)

  • Daily housekeeping
  • Outdoor pool
  • Children's pool
  • Room service
  • 24-hour front desk
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Children's pool
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Minibar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Presidential Room

Presidential Room | Minibar, desk, blackout drapes, free WiFi

Presidential Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Desk
Wardrobe or closet
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Desk
Wardrobe or closet
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Desk
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, desk, blackout drapes, free WiFi

Basic Double Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Desk
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room, Jetted Tub

Luxury Room, Jetted Tub | Minibar, desk, blackout drapes, free WiFi

Luxury Room, Jetted Tub

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Desk
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Triple Room

Basic Triple Room | Minibar, desk, blackout drapes, free WiFi

Basic Triple Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Desk
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Desk
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000

Restaurants

  • ‪Restaurante Bela Vista - ‬9 min drive
  • ‪Restaurante do Chico - ‬6 min drive
  • ‪Mirante do Canto - ‬4 min drive
  • ‪Mirante Penhasco - ‬4 min drive
  • ‪Mirante Mae Guile - ‬5 min drive

About this property

Hotel Serrano

Hotel Serrano is a great choice for a stay in Martins. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and buffet breakfast daily between 7:00 AM and 9:30 AM.

Languages

Portuguese

More about this property

VISIBILITY

At a glance

Hotel size

    • 91 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:30 AM
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • An outdoor pool

Accessibility

  • No elevator (single level property)
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts cash.

Also known as

Hotel Serrano Martins
Serrano Martins
Hotel Hotel Serrano Martins
Martins Hotel Serrano Hotel
Serrano
Hotel Hotel Serrano
Hotel Serrano Hotel
Hotel Serrano Martins
Hotel Serrano Hotel Martins
HELP_OUTLINE

Frequently asked questions

Does Hotel Serrano offer free cancellation for a full refund?

Yes, Hotel Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Serrano?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Serrano?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Serrano?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Serrano?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Serrano and nearby?

Hotel Serrano has an outdoor pool.

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Hotel Serrano Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location and service
Tom, 1-night trip

8/10 Very good

Cafe bom.
José Anchieta, 1-night trip

10/10 Exceptional

Romero, 2-night trip

8/10 Very good

Danielle, 2-night trip

10/10 Exceptional

catia, 1-night trip

10/10 Exceptional

Ótimo

Muito bom
Mateus, 2-night trip

6/10 Good

Hospedagem dia das mães.

Razoável, a reserva foi feita p 3 pessoas, fiquei tendo q ligar p recepcao p pedir toalha , pois so tinha 2 no quarto e papel higienico. E o quarto n tinha varanda como mostrava na foto.
1-night trip

6/10 Good

Hotel precisa de manutenção

A estrutura do hotel é muito boa porém precisa de manutenção. As portas dos aptos bem como dos banheiros precisam ser recuperados pois algumas estão ficando fofas. A roupa de cana e banho precisam ser substituidas pois já estão muito velhas. A localização do hotel é excelente e o café da manhã também é bom.
Renata P, 1-night trip

8/10 Very good

Francisco, 1-night trip

8/10 Very good

Paulo, 1-night trip

10/10 Exceptional

Andreza, 1-night trip

6/10 Good

Viagem

A estadia foi razoável, é preciso que renovem os colchões dos quartos, estão desgastados e desconfortáveis.
Divanete dos Santos Felix, 2-night trip

10/10 Exceptional

Rita, 2-night trip

8/10 Very good

LUANA BASILIO, 1-night trip

8/10 Very good

FERNANDO ANTONIO, 1-night trip

8/10 Very good

Maria Catarina, 2-night trip

8/10 Very good

Greg Lima

Surprendeu me achei que os quartos fossem menores mais para dois adultos, muito bom havia espelho grande, cabide, mesinha, na cabiceira da cama é possivel desligar as luzes,tem chuveiro aquecido, rede de balanço la é como fosse um condomínios fechado onde cada casinha é um quarto.Achei criativo colocar nome de frutas nas portas.Hotel é bem central perto de tudo!
2-night trip

10/10 Exceptional

Boa estadia. Recomendadíssimo!!
GUTEMBERG, 2-night trip

8/10 Very good

Razoável.
FERNANDO, 2-night trip

8/10 Very good

Catarina, 1-night trip

10/10 Exceptional

FRANCISCO F, 2-night trip

10/10 Exceptional

Excelente ja me hospedei 3 vezes

EDLEY GABRIEL PAULI, 3-night trip

10/10 Exceptional

Rique e, 1-night trip

8/10 Very good

Tânia Maria, 1-night trip

4/10 Fair

Antonio carlos, 1-night trip