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Fairmont The Norfolk

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Fairmont The Norfolk is just 3.9 mi (6.3 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs, and Lord Delamere Terrace, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a health club are other highlights at this luxurious hotel. Fellow travelers love the overall property condition.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $176
$225 total
includes taxes & fees
Sep 19 - Sep 20

Why we love this property

Work and play paradise
This downtown business district hotel features meeting spaces and a business center. Guests enjoy spa services and 24-hour room service after work.
Diverse dining options
The hotel delights foodies with 2 restaurants serving international and American dishes. A cafe and bar offer vegan and organic options.
Rejuvenation sanctuary
Indulge in spa treatments from aromatherapy to hot stone massages. The hotel offers fitness classes, sauna, and garden views to enhance relaxation.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Courtyard)

A hotel room with a bed, a desk with a telephone, a television, a chair, and a small table with a magazine.

Deluxe Room, 1 King Bed, Non Smoking (Courtyard)

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Veranda)

A hotel room with a bed, a desk with a telephone, a television, a chair, and a small table with a magazine.

Deluxe Room, 1 King Bed, Non Smoking (Veranda)

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two single beds, a chair, a small table with a fruit bowl, and two bedside lamps.

Deluxe Room, 2 Twin Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a bed, a desk with a telephone, a television, a chair, and a small table with a magazine.

Deluxe Room, 2 Twin Beds

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk with a telephone, a television, a chair, and a small table with a magazine.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

A hotel room with two single beds, a chair, a small table with a fruit bowl, and two bedside lamps.

Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed

A hotel room with a bed, a desk with a telephone, a television, a chair, and a small table with a magazine.

Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Norfolk Signature Suite with King Bed

A hotel room with a large bed, two bedside tables, a nightstand, a window with curtains, and framed artwork on the wall.

Norfolk Signature Suite with King Bed

  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

A neatly made bed with two pillows, flanked by two bedside tables with lamps, and framed artwork above.

Deluxe Suite, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a sofa, a small table with a lamp, and a view of a tropical garden through a large window.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a chair, a small table, and a view of the outside.

Superior Suite, 1 Queen Bed

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds

A hotel room with a large bed, two bedside lamps, a tray with tea and sugar, a laptop, and a cup of coffee on a table.

Family Room, Multiple Beds

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Family Room

A hotel room with a bed, desk, chair, and a view of a garden.

Deluxe Family Room

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Map
Harry Thuku Road, PO Box 58581, Nairobi, 00200

What's nearby

  • University of Nairobi - 1 min walk - 0.0 km
  • Kenya National Theatre - 2 min walk - 0.2 km
  • City Market - 8 min walk - 0.7 km
  • Uhuru Park - 15 min walk - 1.3 km
  • Kenyatta International Convention Centre - 18 min walk - 1.6 km

Getting around

  • Nairobi (WIL-Wilson) - 16 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 28 min drive
  • Syokimau Station - 27 min drive
  • Nairobi Station - 27 min drive
  • Syokimau SGR Railway Station - 27 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Sno-Cream (Kenya House) - ‬7 min walk
  • ‪KBC bar (AFCO Base) - ‬4 min walk
  • ‪Number 7 - ‬6 min walk
  • ‪Saapé - ‬7 min walk
  • ‪Big Knife - ‬5 min walk

About this property

Fairmont The Norfolk

  • Fairmont The Norfolk is just 3.9 mi (6.3 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs, and Lord Delamere Terrace, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a health club are other highlights at this luxurious hotel. Fellow travelers love the overall property condition.

At a glance

DONE

Hotel size

    • 170 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 5 and younger eat free breakfast
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Playground
  • Childcare in room (surcharge)
  • Children's games

What to do

  • Fitness classes
  • Ecotours nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (2196 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 1904
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 354
  • High pile carpet in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

Pembo has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Lord Delamere Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Tatu Restaurant - This steakhouse specializes in American cuisine and serves dinner only. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KES 30 for adults and KES 15 for children
  • Airport shuttle service is offered for an extra charge of KES 8000 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fairmont Norfolk
Fairmont Norfolk Hotel
Fairmont Norfolk Hotel Nairobi
Fairmont Norfolk Nairobi
Norfolk Fairmont
Fairmont Hotel Nairobi
Fairmont Hotel Norfolk
Fairmont The Norfolk Hotel Nairobi
Norfolk Hotel Nairobi
Norfolk Nairobi
Fairmont The Norfolk Hotel
Fairmont The Norfolk Nairobi
Fairmont The Norfolk Hotel Nairobi

Frequently asked questions

Does Fairmont The Norfolk offer free cancellation for a full refund?

Yes, Fairmont The Norfolk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fairmont The Norfolk?

Yes, there's an outdoor pool.

Are pets allowed at Fairmont The Norfolk?

Sorry, pets aren't allowed.

Is parking offered on site at Fairmont The Norfolk?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Fairmont The Norfolk?

Yes, an airport shuttle is available. The charge is KES 8000 per vehicle one way.

What are the check-in and check-out times at Fairmont The Norfolk?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Fairmont The Norfolk?

No, this hotel doesn't have a casino, but Lucky 8 Casino (8-min drive) is nearby.

What is there to do at Fairmont The Norfolk and nearby?

Onsite recreation at Fairmont The Norfolk includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Fairmont The Norfolk also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Fairmont The Norfolk?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Fairmont The Norfolk like?

Fairmont The Norfolk is in Nairobi Central, a short 1-minute walk from University of Nairobi and 16 minutes' walk from Uhuru Park.

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