Hotel Cristallo

Property class: 3
Malcesine hotel with spa and outdoor pool

Choose dates to view prices

Enjoy your visit to Malcesine with a stay at Hotel Cristallo. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the hot tub for a relaxing end to the day. Other features include an outdoor pool, a fitness center, and a sauna.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • Hot tub
  • Airport shuttle
  • Terrace
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, Lake View

A hotel room with a large bed, a bedside table with a phone, a window with a view of mountains, and a red wall.

Standard Double Room, Lake View

8.0 out of 10
Very good
(3 reviews)
  • Lake view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, Mountain View

A hotel room with a bed, a desk, a chair, a wardrobe, and a painting on the wall.

Standard Double or Twin Room, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Via Gardesana 184, Malcesine, VR, 37018

What's nearby

  • Val di Sogno Beach - 13 min walk - 1.1 km
  • Palazzo dei Capitani - 16 min walk - 1.4 km
  • Posterna - 17 min walk - 1.5 km
  • Castello Scaligeri - 19 min walk - 1.6 km
  • Malcesine-Monte Baldo Cableway - 4 min drive - 2.5 km

Getting around

  • Valerio Catullo Airport (VRN) - 83 min drive
  • Rovereto Station - 36 min drive
  • Mori Station - 45 min drive
  • Serravalle Station - 46 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ristorante La Pace - ‬16 min walk
  • ‪Da Mario & Sons - ‬13 min walk
  • ‪Dodo Bar - ‬17 min walk
  • ‪Pizzeria All'Albero - ‬17 min walk
  • ‪Pizzeria Ristorante Caminetto - ‬17 min walk

About this property

Hotel Cristallo

  • Enjoy your visit to Malcesine with a stay at Hotel Cristallo. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the hot tub for a relaxing end to the day. Other features include an outdoor pool, a fitness center, and a sauna.

At a glance

Hotel size

    • 46 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Elevator

Room amenities

Be entertained

  • 29-inch flat-screen TV

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 20 nights. This tax does not apply to children under 15 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • The seasonal pool is open from May to September

Policies

Extra-person charges may apply and vary depending on property policy.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 June to 15 September.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT023045A1L5ZVCUB6

Property class

This property has received its official star rating from the local rating authority.

Also known as

Hotel Cristallo Malcesine
Cristallo Malcesine
Hotel Hotel Cristallo Malcesine
Malcesine Hotel Cristallo Hotel
Cristallo
Hotel Hotel Cristallo
Hotel Cristallo Hotel
Hotel Cristallo Malcesine
Hotel Cristallo Hotel Malcesine

Frequently asked questions

Does Hotel Cristallo offer free cancellation for a full refund?

Yes, Hotel Cristallo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Cristallo?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Hotel Cristallo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Cristallo?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Cristallo?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Cristallo?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

What is there to do at Hotel Cristallo and nearby?

Hotel Cristallo has a spa and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Hotel Cristallo?

Yes, there's an onsite restaurant.

What's the area around Hotel Cristallo like?

Hotel Cristallo is a short 19-minute walk from Castello Scaligeri and 14 minutes' walk from Palazzo dei Capitani.

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Reviews

Hotel Cristallo Reviews

8.6

Excellent

9.4

Cleanliness

7.6

Amenities

9.6

Staff & service

8.6

Property conditions & facilities

Reviews

Verified review

8/10 Very good

The breakfast and dinner was good. We had an beautifull sight over the lake.
Verified review

10/10 Exceptional

Hotel Cristallo

We stayed at Hotel Cristallo for 11 nights and had a fantastic experience! The hotel is exceptionally clean, and the staff are simply amazing—kind, helpful, and truly wonderful human beings. You can feel their warmth throughout the entire hotel. The beds were very comfortable, and every detail was taken care of. The hotel is in a calm and peaceful area, just an 8-minute walk from the center of Malcesine. There’s a bit of noise from cars and Vespas now and then, but it didn’t bother us at all. Highly recommended—we can’t wait to come back!
Room with a Lake View ✨💫
Rooftop
Verified review

4/10 Fair

Nice friendly staff. Room was very hot. Informed reception that AC wasn’t working only to be told that it’s only switched on in July & August. I pointed out that it’s advertised as having AC on Expedia & she replied, we have no communication with Expedia, but all tour operators are aware. Had to sleep with the doors open onto communal area. Food, particularly breakfast was very poor quality & decided to eat out most days despite being half board. Would not go back. Avoid.
Verified review

10/10 Exceptional

Nice and very helpful and smiling Stuff.
Verified review

6/10 Good

Nice, simple ackommodation

Nice, simple ackommodation within walking distance to Malcesine. The staff was friendly and helpful. The room, located in the basement was clean but sometimes quite humid. The breakfast offered a good variery of food but non was particularly well-made or tasty.
Verified review

8/10 Very good

The aircondition was not working as good as we had hoped, but it worked as good as it could according to the owner and her staff. No doubt that we will visit this hotel again due to the excellent food and the view, but we will bring our own fan/cooler.
Verified review

8/10 Very good

Das Zimmer war sehr ordentlich und ausreichend. Das Bad war etwas eng. Bei meinem letzten Aufenthalt 2025, bei gleicher Kategorie war das Bad sehr großzügig und das Zimmer freier, jedoch ohne 3. Bett. Die Klimaanlage funktionierte bestens. Diese kann per Fernbedienung bedient werden. Ein besonderes Plus. Im TV sind die wichtigsten deutschen Sender vorhanden. Jedoch ist dieser TV etwas klein, jedoch ausreichend. Der Pool ist sehr ordentlich und sauber gehalten. Ausreichend Sonnenschirme sind vorhanden. Eine sehr empfehlenswerte Unterkunft.
Verified review

6/10 Good

Grundsätzlich war es sehr sauber und das Personal war sehr freundlich und zuvorkommend. Frühstück und Abendessen fanden wir allerdings ziemlich enttäuschend. Die Auswahl war dürftig, die Qualität eher gering und auch teilweise nicht frisch. Es ist immer Geschmacksache, uns haben die meisten Gerichte nicht geschmeckt. Man hatte das Gefühl, dass jede mittelmäßige Betriebskantine mit mehr Engagement ihre Gerichte zubereitet. Das Lunchpaket war auch eher trollig. Wir hätten am liebsten die Halbpension abgewählt und sich selbst versorgt, das ging aber nicht.
Verified review

8/10 Very good

Hotellet ligger fantastiskt och utsikten är magisk. Tyvärr fick vi påminna om byte av sängkläder. Klimatanläggningen kan i bästa fall kallas för fläkt, då den i princip inte kylde alls.
Verified review

10/10 Exceptional

Sehr nettes und zuvorkommendes Personal. Das Essen ist lecker und man bekommt alles, was man braucht.
Verified review

10/10 Exceptional

Mycket trevligt hotell som vi gärna kommer tillbaka till. Lugnt och fint och mycket vacker utsikt över sjön.
Verified review

10/10 Exceptional

Ett trevligt hotell med vänlig och serviceinriktad personal. Stort plus för gratis parkering och att middag ingick. Vi hade fin utsikt över sjön och en stor terrass. Perfekt läge med närhet till Malcesines stadskärna med restauranger, caféer, butiker, kyrkan och kastellet samt inte minst linbanan. Bra läge att utgå ifrån med båt och bil för utflykter till andra platser runt sjön.
Utsikt från terrassen.
Verified review

8/10 Very good

Ottima posizione, personale cordiale. Camere un po piccoline, sopratutto il bagno.
Verified review

10/10 Exceptional

Der Urlaub war top Der Service war super freundlich Uns hat es sehr gefallen
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional