Skip to main content

Crowne Plaza Hamburg - City Alster by IHG

Waterfront hotel with restaurant, near Miniatur Wunderland

Choose dates to view prices

Crowne Plaza Hamburg - City Alster offers a blend of luxury and eco-friendliness in Hamburg-Nord. Savor breakfast at The Restaurant, explore the nearby cycling routes, or unwind with dry cleaning/laundry services. Guests praise the helpful staff and can stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Parking available
  • Gym
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour health club
  • Self parking
  • 24-hour room service
  • 9 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is $90
$97 total
includes taxes & fees
Dec 14 - Dec 15

Why we love this property

Waterfront wellness
Spa services rejuvenate the senses at this waterfront hotel. The 24-hour health club ensures fitness goals continue even on vacation.
Culinary delights await
A restaurant and bar ensure dining variety at this hotel. Buffet breakfast, private dining, and vegan and vegetarian options cater to diverse tastes.
Work meets waterfront
Located in the city center with waterfront views, this hotel offers nine meeting rooms and laptop workstations. Unwind at the spa or 24-hour health club.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Alster View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Alster View)

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 21 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(46 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Alster View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Alster View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Premium)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, Multiple Beds (Premium)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

Similar properties

Exterior
HYPERION Hotel Hamburg
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 1,013 reviews
The price is $98
$105 total
includes taxes & fees
Dec 7 - Dec 8
HYPERION Hotel Hamburg
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Graumannsweg 10, Hamburg, HH, 22087

What's nearby

  • Alster Lakes - 3 min walk - 0.3 km
  • Hamburger Kunsthalle - 18 min walk - 1.6 km
  • Moenckebergstrasse - 2 min drive - 1.7 km
  • Jungfernstieg - 3 min drive - 2.0 km
  • Hamburg City Hall - 3 min drive - 2.4 km

Getting around

  • Hamburg Airport (HAM) - 25 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 18 min walk
  • Hamburg Central Station - 18 min walk
  • Hamburg Dammtor Station - 29 min walk
  • Uhlandstrasse U-Bahn - 8 min walk
  • Lohmuhlenstrasse U-Bahn - 11 min walk
  • Mundsburg U-Bahn - 12 min walk

Restaurants

  • ‪Peter Pane - ‬6 min walk
  • ‪Restaurant DaCaio - ‬4 min walk
  • ‪Goldherz - ‬8 min walk
  • ‪Seehaus - ‬6 min walk
  • ‪Neumann's Bistro & Weinbar - ‬8 min walk

About this property

Crowne Plaza Hamburg - City Alster by IHG

When you stay at Crowne Plaza Hamburg - City Alster by IHG, you'll be within a 10-minute drive of Miniatur Wunderland and Elbe Philharmonic Hall. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour health club for a workout, you can unwind with a drink at the bar/lounge. Also, Hamburg Cruise Center and St. Pauli Piers are within a short drive. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Uhlandstrasse U-Bahn is 8 minutes and Lohmuhlenstrasse U-Bahn is 11 minutes.

At a glance

DONE

Hotel size

    • 291 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (EUR 29 per night)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Offsite parking nearby (EUR 29 per night)
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • Pool table
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Canoeing nearby

Working away

  • 9 meeting rooms
  • Conference space (5651 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • 24-hour health club
  • Bicycle parking
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Stair-free path to entrance
  • Area rugs in room
  • Smooth flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 42-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Water-efficient toilets only

Special features

Dining

Onsite venue - This buffet restaurant serves breakfast only.
The Plaza - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28.50 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Covered self parking costs EUR 29 per night
  • Parking is available nearby and costs EUR 29 per night
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Alster
Crowne Plaza Alster Hotel
Crowne Plaza Alster Hotel Hamburg City
Crowne Plaza Hamburg City
Crowne Plaza Hamburg City Alster
Hamburg City Alster
Crowne Plaza Hamburg - City Alster Hotel Hamburg
Hamburg Crowne Plaza
Crowne Plaza Hamburg City Alster Hotel

Frequently asked questions

Does Crowne Plaza Hamburg - City Alster by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Hamburg - City Alster by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crowne Plaza Hamburg - City Alster by IHG?

Yes, dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Crowne Plaza Hamburg - City Alster by IHG?

Yes. Self parking costs EUR 29 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Crowne Plaza Hamburg - City Alster by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Crowne Plaza Hamburg - City Alster by IHG?

No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.

What is there to do at Crowne Plaza Hamburg - City Alster by IHG and nearby?

Have fun with nearby activities like cycling, boat tours, and hiking. Crowne Plaza Hamburg - City Alster by IHG also has a 24-hour health club.

Are there restaurants at or near Crowne Plaza Hamburg - City Alster by IHG?

Yes, there's an onsite restaurant.

What's the area around Crowne Plaza Hamburg - City Alster by IHG like?

Crowne Plaza Hamburg - City Alster by IHG is located on the waterfront in Hamburg-Nord, a short 8-minute walk from Uhlandstrasse U-Bahn and 18 minutes' walk from Hamburger Kunsthalle.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Crowne Plaza Hamburg - City Alster by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was great with a huge selection of food and drink, and was often described as fabulous and plentiful. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Breakfast
Room
Service staff

Reviews

10/10 Exceptional

From check in to accomodation and breakfast was wonderful, plentiful of selections.
Carmelo A, 2-night trip

10/10 Exceptional

Comfortable, clean, quiet, and friendly staff
Sarah, 1-night trip

10/10 Exceptional

1 night in Hamburg

Concierge and bartenders were very helpful and friendly. Beautiful clean hotel with a very lovely sauna.
Tonya, 1-night trip

10/10 Exceptional

All was excellent
Simon, 5-night trip

10/10 Exceptional

Great place to stay

Very nice hotel in a quiet neighborhood near the Alster. Walking distance from the main station, we traveled by train, so that was great. The breakfast buffet was fabulous, and the staff super friendly.
Carl, 2-night trip

10/10 Exceptional

clean, great staff and food
Jasmina, 1-night trip

10/10 Exceptional

The hotel is very comfortable, conveniently located within short 10 min walk of the U Bahn, and in a upscale walkable safe neighborhood. Service is very good. It was very busy when we visited in October, we had to wait to be seated at breakfast. They suggest „less crowded“ times, but seemed to be the same regardless. Exercise room has dumbbells, weight machine, elliptical and treadmill. All in excellent condition, but also popular. Overall, it’s a very good choice, just be prepared for the crowds. We would stay there again.
Ulrich, 2-night trip

10/10 Exceptional

I really enjoyed my stay here and the rooms were perfetly comfortable and with great designs. I'm definitely planning to stay here again next time I'm in Hamburg.
Laerke, 1-night trip

10/10 Exceptional

Holiday

Great location next to Alister Lake
Christopher, 2-night trip

8/10 Very good

staff was good. rooms were not so clean when we first check in. breakfast was good. area is okay but its really hard to find a market by walk.
SADIK, 3-night trip

10/10 Exceptional

Very nice hotel.
Powen, 2-night trip

10/10 Exceptional

So nice
Bettina, 2-night trip

8/10 Very good

mmm
Carolina, 2-night trip

10/10 Exceptional

It's a nice hotel in a quiet area of Hamburg.
LUIGI, 1-night trip

10/10 Exceptional

Very clean hotel. Room was great and sauna area was very nice! Good location.
Courtney, 2-night trip

10/10 Exceptional

Nice hotel in the center of Hamburg. The property is new, very clean and is in a great location. We greatly enjoyed our stay.
Tatyana, 2-night trip

10/10 Exceptional

Excellent, we will back next time
Bill, 1-night trip

10/10 Exceptional

Staff and hotel were excellent. Food was great. The rooms are very clean. Only downside was there is a lot of construction going on in the area surrounding the hotel making getting to the city harder
Bradley, 4-night trip

10/10 Exceptional

Staff is professional and personable.
Tor Allan, 8-night trip

10/10 Exceptional

The Hotel was very clean rooms were a little small but but comfortable. The breakfast was offered with a lot of variety. The only downside was the limited parking space.
Shirin, 2-night trip

10/10 Exceptional

Everything was great ! Workers are helpful and so nice would definitely stay here again if I come back
Tracy, 5-night trip

8/10 Very good

Perfect location, short walk to centrum. Car Parking👌 clean hotel! Great breakfast, 10/10:-)
Erlend, 1-night trip

8/10 Very good

Nice hotel.

Nice hotel. Friendly staff. Dining room at breakfast busy and noisy.
John, 1-night trip

10/10 Exceptional

A pleasant and calm hotel at the edge of hopping St. Georg with its dining options and just a few steps to green walls along the Alster. Downtown ist a 25 min walk or short bus ride.
Norbert, 4-night trip

8/10 Very good

A pleasant stay in Hamburg

Very nice stay. Walking distance to the town center. Great breakfast. Understaffed reception.
Søren, 2-night trip