Hotel Nikko Düsseldorf

Es la quinta vez que me alojo en este hotel para la misma fecha ya que voy para una feria de vinos. Si bien el hotel está muy bien, tampoco tiene demasiado lujo. El desayuno es muy bueno. Realmente creo que están totalmente desfasados con lo que cobran para esta fecha, de acuerdo a lo que ofrecen. Me parece que se abusan de la gente, en un momento de una demanda excesiva. Por ej. Dejé unas camisas para lavandería, adentro de la bolsa correspondiente y con el formulario completo y nadie lo retiró en 2 días. A nivel servicio tampoco es genial

Reviews are consistent with my experience. AC did not work, internet was inconsistent, and "queen" bed meant two singles pushed together. The furnishings we're nice and coffee machine in the room was a good plus, but there is a lot of potential to be better - especially compared to other Nikko hotels. Save your money and have breakfast around the corner. It's not a bad hotel, but it's not a great one either. I would probably stay there again just for the location - that helped a lot. Staff we're friendly but not particularly thorough when cleaning or engaged when helping. Check on and check out was smooth.

Stayed 5 nights. Location is great, Rooms are comfortable, spacious and friendly staff. The door to the bathroom was very hard to open and needs immediate repair! Taking a shower pours the water all over the bathroom floor because of the silly small shower cover, so we used up all the big towels to keep the bathroom floor dry. Very difficult for older people to get out of the bath tub because there’s no handrail!! Don’t understand the management who can accept such bathroom design. The hallway carpet is extremely dirty. Poor air condition as you cannot control the temperature. It was much too cold in the room, so I fixed it by myself and closed the air condition vent with a duct tape. Breakfast and Parking is much too expensive. We were lucky with Check-in and Check-out. However, on other days during our stay, we saw so many people are waiting in an unorganized fashion, without lining up properly. From the 4 available check-in counters, only 2 were working. For a Hotel with almost 400 rooms and a permanent flow of people getting in and out, a reception with just 4 counters is much too less.

Hotel is nice. Service is ok. After checking out i wanted to see the pool and they wouldn’t allow it. Bad hospitality if you ask me. Never heard of a hotel not letting you use the premises regardless if it’s your check out day or not. Checked in late in the evening the night before so didn’t get to use the pool. Overall very OKAY stay.

Stayed 5 nights. Location is great, Rooms are comfortable, clean and spacious, friendly staff. The door to the bathroom was very hard to open and needs immediate repair! Taking a shower pours the water all over the bathroom floor because of the silly small shower cover, so we used up all the big towels to keep the bathroom floor dry. Very difficult for older people to get out of the bath tub because there’s no handrail!! Don’t understand the management who can accept such bathroom design. The hallway carpet is extremely dirty. Poor air condition as you cannot control the temperature. It was much too cold in the room, so I fixed it by myself and closed the air condition vent with a duct tape. Breakfast and Parking is much too expensive. We were lucky with Check-in and Check-out. However, on other days during our stay, we saw so many people are waiting in an unorganized fashion, without lining up properly. From the 4 available check-in counters, only 2 were working. For a Hotel with almost 400 rooms and e permanent flow of people getting in and out, a reception with just 4 counters is much too less.