Hotel Apartamentos Stone

Property class: 2.5
Hotel with outdoor pool, near Laguna Bacalar Ecological Park

Choose dates to view prices

When you stay at Hotel Apartamentos Stone, you'll be within a 15-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
The current price is $45
$58 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room, 2 Double Beds, Accessible, Pool View

A hotel room with two beds, a large painting on the wall, and a floor lamp.

Deluxe Double Room, 2 Double Beds, Accessible, Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suite, 1 King Bed, Non Smoking

A modern bedroom with a large bed, a desk, and a window with a view of greenery.

Family Suite, 1 King Bed, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is $40
$51 total
includes taxes & fees
Nov 10 - Nov 11
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About the neighborhood

Map
Avenida 15 Numero 24 Gonzalo Guerrero, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 13 min walk - 1.1 km
  • Fort of San Felipe - 13 min walk - 1.1 km
  • Zócalo - 13 min walk - 1.1 km
  • Laguna Bacalar Ecological Park - 16 min walk - 1.4 km
  • Municipal Spa of Bacalar - 17 min walk - 1.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
  • Corozal (CZH) - 63 min drive

Restaurants

  • ‪La Guapachosa - ‬11 min walk
  • ‪cheuinic - ‬9 min walk
  • ‪Wingman - ‬9 min walk
  • ‪El Trompo de K'los - ‬10 min walk
  • ‪La Cabañita - ‬9 min walk

About this property

Hotel Apartamentos Stone

  • When you stay at Hotel Apartamentos Stone, you'll be within a 15-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
1:00pm

Hotel size

    • 18 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

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Reviews

Hotel Apartamentos Stone Reviews

8.8

Excellent

9.0

Cleanliness

7.8

Location

9.0

Staff & service

8.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Beautiful big clean rooms and very good beds and a good shower.
Verified review

10/10 Exceptional

big beautiful room with comfy bed. Staff very helpful , will stay again
Verified review

10/10 Exceptional

Front desk people are truly kind, nice facilities and not that far from downtown.
Verified review

8/10 Very good

room was clean and convenience to buy grocery.
Verified review

8/10 Very good

Bacalar!

great place to stay, clean and close to amenities over the highway, 10 minutes to the 7 shades of blue Lagoon
Verified review

10/10 Exceptional

Spacious, clean bedroom with comfortable bed and pillows. Oversized shower with lots of hot water. Strong wifi. Good location, a 15 minute walk to the main square, and to the ADO bus station. A five minute walk to the Cancun-Chetumal highway running through Bacaral, with lots of restaurants, grocery stores and other stores. The only complaint was neighborhood noise. Lots of barking dogs and crowing roosters in the early morning.
Bedroom
Bathroom
Pool
Verified review

10/10 Exceptional

Clean and quiet area, friendly staff

The hotel room was spacious. Lots of room. It's close to the bus station (about 5-10 minutes or so walking) which is convenient if you are taking an ADO bus. It's in a quiet neighborhood which is nice. You need to walk about 10-15 minutes to get to the town centre where all the restaurants and bars are located. Staff was friendly.
Verified review

10/10 Exceptional

Rooms are huuuge, clean and comfortable. Pool area is great. Communal kitchen is ok. Coffee every morning (if you like it). Could use a few more pots and pans for long term stays. Staff are awesome. So kind, friendly and very hard working.
Verified review

10/10 Exceptional

Quiet family owned hotel
Verified review

10/10 Exceptional

Room was nicer than we expected! Large room and shower.
Verified review

8/10 Very good

The hotel is close to the center. The staff are very helpful and friendly. Rooms are big and had the necessary for our stay.
Verified review

8/10 Very good

Decent room, no issues,
Verified review

8/10 Very good

Ok
Verified review

6/10 Good

Despite having a kitchenette, only 1 glass in the entire place, no other cooking utensils or dishes. Hot water was luke warm not hot.
Verified review

2/10 Poor

DO NOT STAY HERE

This place should not be rented out to guest! The day we arrived I asked for a quiet room they assigned me to the 3rd floor, when I walked in the room I was shocked to see rat droppings everywhere!!! It was all over the floor, restroom, even on the bed sheets It was so disgusting! I immediately went to the lobby to let them know & offer me another room also on the 3rd floor but all the rooms were all the same full of rat droppings the front office person admitted that they have issues with rodents & that I would be better off by staying on the first floor because the rodents seem to have taken over the third floor. I really wanted to cancel & booked somewhere else but because Bacalar is a very small town there aren’t many hotels & everything was booked specially because I was here during spring break....Never again will I stay here & I also hope no one stays here I’ll be posting pics
Rat droppings
Rat droppings on bed
Verified review

6/10 Good

Reseña del alojamiento Mi experiencia general en este lugar es de 3 de 5 estrellas. Aunque cuenta con algunos detalles positivos, como una excelente atención y buen funcionamiento en servicios clave, los problemas de mantenimiento y la impresión inicial de limpieza afectan bastante la estancia. A continuación, detallo los puntos a favor y en contra: A. Aspectos positivos Descanso y comodidad: La cama y las sábanas resultaron muy cómodas para dormir. Climatización: El aire acondicionado funcionó de manera genial. Servicios de agua: La presión del agua en la ducha fue muy buena (aunque el agua caliente tendía a salir demasiado caliente). Atención al cliente: La persona que nos recibió fue muy atenta y amable en todo momento. B. Aspectos negativos Primera impresión y limpieza: El ambiente se percibía lúgubre. La colcha de color gris no ayudaba en la percepción de limpieza y la cabecera estaba sucia, como si la hubieran pisado. Además, al llegar nos dio la bienvenida un pequeño insecto (parecía una cucarachita). , y la puerta estaba descuadrada o caída. Estado del baño: El espacio era muy oscuro y el tono de los azulejos reforzaba la sensación de suciedad. Noté moho en la esquina de la ducha entre el piso y la pared. Fallas en equipos: La televisión presentaba daños con los colores invertidos y el control remoto estaba desconfigurado.
Verified review

10/10 Exceptional

Todo bien
Verified review

10/10 Exceptional

Es como un castillo, muy buena experiencia y la gerente y todo el equipo son muy amables. Ojala que tenga una casa que parece como este lugar algun dia.
Verified review

2/10 Poor

Pésimo servicio
Verified review

10/10 Exceptional

Stone mayo 2025

Agradable estancia y muy tranquila la zona
Verified review

10/10 Exceptional

Stone may 2025

Comodo y muy limpio
Verified review

10/10 Exceptional

Excelente hotel

Excelente el hotel y servicio y esta centrico lo que no me gusto es que llegue antes de la hora de entrada y tuve que esperar.
Verified review

6/10 Good

El lugar está bien ubicado, me he hospedado en dos ocasiones y tuve una buena experiencia, pero esta vez tuve varios problemas; el internet no funcionaba bien, teníamos agua pero el del depósito del baño no 😣 . Y lo reportamos dos veces y no quedó. Me cambiaron un banco que estaba muy dañado, no lo podíamos usar .
Verified review

8/10 Very good

El alojamiento es muy bueno y algunas personas de la recepción son excelentes, solo que todas las noches apagan el boiler y amanecemos siempre sin agua caliente, no entiendo el porque la apagan y tenemos todos los días solicitar que prendan el agua caliente , ese es el defecto del hotel
Verified review

8/10 Very good

Hotel muy limpio, personal muy amable y servicial. Es un hotel basico, recibes lo que pagas. La pequeña alberca en muy buen estado