In the heart of Central Hamilton, Sheraton Hamilton Hotel offers a welcoming stay with a rooftop terrace and on-site shopping mall. Guests can unwind in the indoor pool or enjoy breakfast, lunch, and dinner at Chagalls Restaurant.
John C. Munro Hamilton Intl. Airport (YHM) - 17 min drive
Toronto Pearson Intl. Airport (YYZ) - 45 min drive
Kitchener, ON (YKF-Region of Waterloo Intl.) - 51 min drive
Hamilton GO Centre - 8 min walk
Aldershot Station - 8 min drive
West Harbour Station - 15 min walk
Restaurants
Country Style - 1 min walk
The Standard - 3 min walk
Jimmy the Greek - 3 min walk
Pita Pit - 4 min walk
New York Fries - 3 min walk
About this property
Sheraton Hamilton Hotel
Sheraton Hamilton Hotel features a rooftop terrace and puts you just steps from Art Gallery of Hamilton and Hamilton Convention Centre. Guests can take a dip in the indoor pool or grab a bite to eat at Chagalls Restaurant, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff and comfortable guestrooms.
At a glance
DONE
Hotel size
301 rooms
Arranged over 18 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Covered onsite self parking (CAD 17.95 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Chagalls Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
LOFT Lounge - This bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee Shop - Onsite coffee shop. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 19 to 29 for adults, and CAD 12 to 17 for children
Pets
Service animals exempt from fees
Pet deposit: CAD 50 per stay
Pets are allowed for an extra charge of CAD 50 per accommodation, per stay
Parking
Covered self parking costs CAD 17.95 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hamilton Hotel
Hamilton Sheraton
Hamilton Sheraton Hotel
Hotel Sheraton Hamilton
Sheraton Hamilton
Sheraton Hamilton Hotel
Sheraton Hotel Hamilton
Sheraton Hamilton Hotel Ontario
Sheraton Hamilton Hotel Hotel
Sheraton Hamilton Hotel Hamilton
Sheraton Hamilton Hotel Hotel Hamilton
Frequently asked questions
Does Sheraton Hamilton Hotel offer free cancellation for a full refund?
Yes, Sheraton Hamilton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Hamilton Hotel?
Yes, there's an indoor pool.
Are pets allowed at Sheraton Hamilton Hotel?
Yes, dogs are welcome. There's a charge of CAD 50 per accommodation, per stay, and there's also a deposit of CAD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Hamilton Hotel?
Yes. Self parking costs CAD 17.95 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Hamilton Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Sheraton Hamilton Hotel?
No, this hotel doesn't have a casino, but Flamboro Downs (20-min drive) is nearby.
What is there to do at Sheraton Hamilton Hotel and nearby?
Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
Are there restaurants at or near Sheraton Hamilton Hotel?
Yes, there's an onsite restaurant, Chagalls Restaurant.
What's the area around Sheraton Hamilton Hotel like?
Sheraton Hamilton Hotel is in Central Hamilton, a short 8-minute walk from Hamilton GO Centre and 3 minutes' walk from Hamilton City Hall. Travelers say this hotel is in a good location.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The pool was warm, nice, and well-maintained, with some guests enjoying it as a convenient amenity. (25 reviews)
The gym was well maintained and a great extra for guests. (11 reviews)
Breakfast options were great, with many reviewers praising the food quality and generous portions. (15 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Restaurant
Parking
Bed
Food
Breakfast
View
Hot Tub
Reviews
Verified
10/10 Exceptional
May 21, 2026
We only did an overnight trip but were very happy with the room and staff :)
Connie
Connie, 1-night trip
Verified
10/10 Exceptional
Apr 18, 2026
Wonderful staff, courteous and helpful.
Roland
Roland, 2-night trip
Verified
10/10 Exceptional
Apr 23, 2026
This is a first class hotel. Loved the overall vibe and it was very clean and well organized. The location in the mall was fun with lots of options for food and entertainment.
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Mar 23, 2026
Great location for a concert at the TD Coliseum! Very clean rooms, restaurant and bar was great and all staff we encountered were very nice.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Mar 5, 2026
The hotel is very nicely updated. Comfortable, clean rooms and very close to the new event venue
Bailey
Bailey, 1-night trip
Verified
8/10 Very good
Mar 24, 2026
This was the perfect place to stay and close to the hospital. Very friendly staff, good food and very caring people. thank you
Virginia
Virginia, 1-night trip
Verified
10/10 Exceptional
Feb 11, 2026
Beautiful, clean hotel , very accommodating staff , loft lounge was wonderful, staff friendly and helpful , food wonderful
Lezlie
Lezlie, 1-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Great room great view
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Staff was very courteous
Judy
Judy, 1-night trip
Verified
10/10 Exceptional
Mar 13, 2026
Clean room, staff wonderful, stopped at The Loft for a drink after a concert, could use a late night snack menu
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Excellent location and excellent hotel
amna
amna, 2-night trip
Verified
8/10 Very good
Mar 15, 2026
The hotel is located in a good place.
The only concern is the continental breakfast. Well, it was present but the choice was not really big.
Igor
Igor, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Hotel was absolutely amazing. Shoutout to the amazing staff who were super accommodating and helpful when my flight got delayed and then cancelled.
Kaylen
Kaylen, 1-night trip
Verified
8/10 Very good
Apr 6, 2026
Hamilton is a beautiful little city. Lots to see and do. In terms of the Sheraton it is a great hotel, great staff, clean rooms and was a wonderful experience.
The only issue is that the city itself is experiencing an opioid crisis and homelessness simply is everywhere. It hurts the overall experience. Sad.
Jeremy
Jeremy, 2-night trip
Verified
10/10 Exceptional
Feb 16, 2026
We had a great stay. Convenient location. Excellent service at the hotel. Very clean and comfortable. We were a little confused with the parking initially. Would highly recommend and plan on returning.
John
John, 1-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Nice clean room. Very comfortable beds and pillows. Quiet. Staff were great! Nice lounge and great location.
Julie
Julie, 3-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Beautiful hotel with friendly staff
Kara
Kara, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Great restaurant for dinner. Close to the arena.
Janine
Janine, 1-night trip
Verified
8/10 Very good
Feb 8, 2026
Room was very clean, staff was great. I wouldn’t eat at the restaurant again the food was not the best.
Danielle
Danielle, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Room was clean and spacious. Staff were accommodating during an unexpected back to back reservation.
Christine
Christine, 1-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Very courteous staff. Clean rooms
Maeve
Maeve, 1-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Fast and friendly service. I always choose to stay at this location 😊
Timothy
Timothy, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Friendly staff, easy check in
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Very clean and nice rooms. Hotel was beautiful and staff was super friendly and helpful. Had a wonderful club lounge and conference room was wonderful for an annual collectors show which was taking place at said hotel this weekend. Thanks for making it so memorable :)
Austin
Austin, 3-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Clean room, great amenities and top notch customer service