In the heart of Gornji Grad, Hostel Bureau offers a cozy retreat. With free in-room WiFi, a library to get lost in, and an arcade/game room for friendly competition, this hostel has something for everyone. Guests rave about the helpful staff and love unwinding on the terrace or shooting pool at the billiards table.
Museum of Broken Relationships - 10 min walk - 0.9 km
Getting around
Zagreb Airport (ZAG) - 18 min drive
Zagreb Klara Station - 10 min drive
Zagreb Central Station - 15 min walk
Zagreb (ZGC-Zagreb Central Train Station) - 16 min walk
Restaurants
Good Food - 2 min walk
Meet Mia - 1 min walk
Coffee & bar Zug - 3 min walk
Burgeraj - 1 min walk
Zero Zero - 2 min walk
About this property
Hostel Bureau
Hostel Bureau puts you within a 10-minute drive of Zagreb Cathedral and Arena Zagreb. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Also, this hostel is within a short drive of Jarun. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
25 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
What to do
Pool table
Hiking/biking trails nearby
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Library
Television in common areas
Arcade/game room
Room amenities
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Freshen up
Rainfall showerhead
Shower only
Towels
Stay connected
Free WiFi
More
Daily housekeeping (surcharge)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 4.6 for adults and EUR 4.6 for children
Housekeeping is offered for an extra charge
Policies
This property does not have elevators.
Guests can rest easy knowing there's a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Hostel Bureau Zagreb
Bureau Zagreb
Hostel Bureau Zagreb
Hostel Bureau Hostel/Backpacker accommodation
Hostel Bureau Hostel/Backpacker accommodation Zagreb
Frequently asked questions
Does Hostel Bureau offer free cancellation for a full refund?
Yes, Hostel Bureau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hostel Bureau?
Sorry, pets aren't allowed.
Is parking offered on site at Hostel Bureau?
Sorry, there's no onsite parking at Hostel Bureau.
What are the check-in and check-out times at Hostel Bureau?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Hostel Bureau and nearby?
Have fun during the warmer months with activities nearby such as hiking. Hostel Bureau also has an arcade.
What's the area around Hostel Bureau like?
Hostel Bureau is a short 7-minute walk from Zagreb Cathedral and 5 minutes' walk from Ban Jelacic Square.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hostel Bureau Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Location
9.4
Staff & service
8.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 17, 2026
nice walkable location and friendly staff
Steve
Steve, 2-night trip
Verified
10/10 Exceptional
Jun 5, 2025
Great place to stay. Central, clean, safe and all we need for a great experience.
Daniel
Daniel, 2-night trip
Verified
8/10 Very good
Jun 24, 2025
Good location.
Luis
Luis, 3-night trip
Verified
10/10 Exceptional
Jun 12, 2025
Great hostel, clean, helpful staff. Good common area.
We stayed in a private room that was a really good size.
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Apr 20, 2024
The staff was amazing from the moment I arrived at the hostel.
Cecilia
Cecilia, 2-night trip
Verified
10/10 Exceptional
Jun 24, 2025
The staff provided me with all the favors. Their service topped it all hence I'm giving the place the highest score.
JOVIELYN
JOVIELYN, 3-night trip
Verified
10/10 Exceptional
Oct 24, 2024
Very good place in Zagreb
I spend one night in a twin Room and it was perfect.
Thé hostel is in the center near a lot of shops and the cathedrale.
Very nice place.
Je recommande cet hôtel 👍
Aida
Aida, 1-night trip
Verified
10/10 Exceptional
Sep 13, 2024
Very convenient to up town or low town. Great location. Could be better for sound isolation especially when other guests checkin at later night.
Verified traveler
2-night trip
Verified
10/10 Exceptional
May 24, 2024
Inside is very nice and clean, the area around is not the cleanest though (no fault of this business)
Roland
Roland, 1-night trip
Verified
10/10 Exceptional
Jul 30, 2025
Great place to stay for solo travelers on a budget. The 8-person dorm is very spacious. There’s plenty of room to spread out your belongings, and you don’t feel like you’re bumping into other travelers all the time. Showers and bathroom facilities are all very spacious and clean. Staff is very friendly and helpful. If you have a late flight or bus in the evening after checkout the staff all you back into the hostel during the day to use the shower, kitchen, etc. The fridge in the kitchen is packed, so don’t expect to keep much there - but with so much good food around the area that isn’t so much of a problem. Definitely better than most budget motels in the US.
Kitty Wing On
Kitty Wing On, 3-night trip
Verified
10/10 Exceptional
Oct 31, 2023
The game room made a great space to make friends and allow people to hang out outside of the dorm spaces.
Valerie
Valerie, 2-night trip
Verified
6/10 Good
Jun 19, 2024
Gut
The hostel is clean and centrally located near the main square, less than a five-minute walk. Reception staff are friendly and polite and available 24 hours a day. Check-in and check-out are easy and flexible. The service is reasonable for the price.
Hassan
Hassan, 4-night trip
Verified
10/10 Exceptional
Apr 18, 2024
Excellent
I stayed there during my visit in April. All I can say is it was best value for money. I checked in very late around 3AM in the morning with no issues.
The staff is extremely helpful. They even provided guidance in what to do in the city with directions.
The hostel was clean.
I will definitely recommend it to other travelers
Jahanzeb
Jahanzeb, 1-night trip
Verified
10/10 Exceptional
Jul 21, 2025
This place isn’t right in the main square, but it’s very close just a 10-12 mins walk away and there’s a tram stop literally two minutes from the property, which makes getting around super easy.
After traveling for a while, the comfort of the room made me feel right at home. It’s simple and basic not fancy. I booked a private room. It was on the same floor. I didn’t had to drag my luggage as they don’t have an elevator. The staff were all very friendly and helpful.
The room includes a hairdryer, a tea kettle, and some essentials. If you need to iron your clothes, there’s a separate room for that (not in-room). There’s no breakfast included, but there are a few places to eat right next to the hostel.
Overall, a great, no-frills stay with everything you need in a convenient location!
Sadia
Sadia, 2-night trip
Verified
2/10 Poor
Apr 19, 2025
Really bad experience.
My stay started off excellently: the hotel is comfortable, clean, and well-equipped. However, everything changed drastically with the arrival of a group of around 40 children and teenagers.
From that moment on, there was excessive noise every night after 10 PM, with shouting in the hallways and even inappropriate behavior such as knocking on guests’ doors and running away. The most concerning and upsetting incident was when a few children tried to open the shower door while I was bathing. Had I not held the door shut, they would have seen me naked — an absolutely unacceptable and distressing situation.
Moreover, having to share showers and bathrooms with unsupervised children is highly inappropriate and concerning. Where I come from, this would be considered a criminal matter. There was a complete lack of control and responsibility from both hotel management and the group’s supervisors.
Unfortunately, what could have been a perfect stay turned into an uncomfortable and honestly unacceptable experience.
Sergio
Sergio, 4-night trip
Verified
10/10 Exceptional
Aug 4, 2025
Amazing staff , really close to everything
Hermon
Hermon, 1-night trip
Verified
10/10 Exceptional
Jun 14, 2023
Nice clean hostel with great staff.
Malcolm
Malcolm, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2024
I highly recommend this hostel.
Gordana
Gordana, 1-night trip
Verified
10/10 Exceptional
Apr 23, 2023
Love the hostel, everything was just perfect! Will be back again for sure.
Kristina
Kristina, 1-night trip
Verified
10/10 Exceptional
Mar 11, 2019
Very good for a small visit to Zagreb. Very clean.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Apr 1, 2023
Very clean and comfy rooms, bathrooms, floors. Employees were very friendly and helpful. Low budget for good service, see you next time!
Josefine
Josefine, 1-night trip
Verified
10/10 Exceptional
Sep 25, 2024
Great!
Rygel
Rygel, 1-night trip
Verified
10/10 Exceptional
Jun 13, 2023
I loved how vast the common space was. They have different rooms to hang out with other travelers, cook, surf the net or just chill alone.
Favour
Favour, 1-night trip
Verified
10/10 Exceptional
Jul 6, 2023
Perfect!
The Hostel is located perfectly in the centre. The staff were nice, the room was clean and spacious.
We only had a one night stay, but will use this Hostel again when we come again in the future for a longer stay in Zagreb.
Verified traveler
1-night trip
Verified
8/10 Very good
Mar 29, 2023
Good location. Friendly staff.
Hostel in good location and friendly staff working 24/7. Clean and tidy. Have all you need. The only downside is that there is school located in the same building.