Palm Heights

Choose dates to view prices

At Palm Heights, you can spend time at the beach sipping drinks, plus you'll be within a 5-minute walk of Seven Mile Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, aromatherapy, and reflexology. Tillie's, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff.

Reviews

10 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Beach bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • In-room childcare

For families (6)

  • Free cribs/infant beds
  • Playground on site
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area

Why we love this property

Beachfront bliss
This hotel graces a sandy beach on the waterfront. Paddleboard or kayak right from shore, sip drinks at the beach bar, or venture out for nearby snorkeling.
Dining delights
The hotel's 2 restaurants and cafe deliver an array of flavors. Cooked-to-order breakfast awaits culinary fans, and 2 bars beckon for evening refreshments.
Spa escape by the water
Spa services at this waterfront hotel include couples treatment rooms and Turkish baths. A 24-hour gym and serene garden enhance wellness options.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Suite)

A modern living room with a round table, two chairs, a sofa, a potted plant, and a floor lamp.

Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Suite)

10.0 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds (One Bedroom Oceanfacing Suite)

A hotel room with two beds, a nightstand with a lamp, a pair of shoes, a hat, and a plant.

Deluxe Suite, 2 Double Beds (One Bedroom Oceanfacing Suite)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 60 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Deluxe Suite)

A hotel room with two beds, a nightstand with a lamp, a pair of shoes, a hat, and a plant.

Deluxe Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Deluxe Suite)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 92 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Deluxe Suite)

A living room with a brown sofa, striped pillows, and abstract wall art.

Deluxe Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Deluxe Suite)

10.0 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (One Bedroom Oceanfacing Penthouse Sui)

A hotel room with a balcony, a sofa, a chair, a small table, and a lamp.

Suite, 1 King Bed (One Bedroom Oceanfacing Penthouse Sui)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Penthouse Suite)

A neatly made bed with white linens, a round bedside table with a lamp, and a decorative mirror on the wall.

Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Penthouse Suite)

  • Ocean view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (One Bedroom Oceanfacing Deluxe Suite)

A balcony with white chairs and a table, overlooking a beach with palm trees and the ocean.

Deluxe Suite, 1 King Bed (One Bedroom Oceanfacing Deluxe Suite)

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds

A modern living room with a sofa, armchairs, a coffee table, and a large potted plant.

Suite, Multiple Beds

  • Ocean view
  • 122 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit)

A pool area surrounded by palm trees and white umbrellas, with a view of the ocean.

Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit)

  • Ocean view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Terrace, Beachfront (Two Bedroom Beachfront Terrace Suite)

A bathtub with floral bath products, a wooden stool, and a pair of slippers on a balcony with a view of the sea.

Suite, Multiple Beds, Terrace, Beachfront (Two Bedroom Beachfront Terrace Suite)

  • Ocean view
  • 92 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Suite)

A modern kitchen with white cabinets, a black backsplash, and a dining area with wicker chairs and a white table.

Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Suite)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 92 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Penthouse, 1 King Bed (Ocean facing)

A neatly made bed with white linens, two bedside tables with lamps, and two wall-mounted mirrors.

Penthouse, 1 King Bed (Ocean facing)

  • Ocean view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 3 Bedrooms, Beachfront (Suite)

Penthouse, 3 Bedrooms, Beachfront (Suite) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Penthouse, 3 Bedrooms, Beachfront (Suite)

  • Sleeps 7
  • 3 King Beds

Similar properties

Grand Suite, 3 Bedrooms | Frette Italian sheets, premium bedding, pillowtop beds, minibar
The Ritz-Carlton, Grand Cayman
Seven Mile Beach
  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.6 out of 10, Exceptional, 1,002 reviews
The price is $609
$859 total
includes taxes & fees
Sep 19 - Sep 20
The Ritz-Carlton, Grand Cayman
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
747 West Bay Road, Seven Mile Beach

What's nearby

  • Seven Mile Beach - 3 min walk - 0.3 km
  • Galleria Plaza - 5 min walk - 0.4 km
  • The Strand Shopping Center - 6 min walk - 0.6 km
  • Camana Bay - 12 min walk - 1.0 km
  • Governor's Beach - 3 min drive - 2.0 km

Getting around

  • Owen Roberts Intl. Airport (GCM) - 11 min drive

Restaurants

  • ‪Saint June - ‬12 min walk
  • ‪Ragazzi Ristorante Pizzaria - ‬2 min walk
  • ‪Backroom Cayman - ‬3 min walk
  • ‪Seven - ‬12 min walk
  • ‪Coral Beach - ‬12 min walk

About this property

Palm Heights

  • At Palm Heights, you can spend time at the beach sipping drinks, plus you'll be within a 5-minute walk of Seven Mile Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, aromatherapy, and reflexology. Tillie's, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 52 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets stay free
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Playground
  • Childcare in room (surcharge)
  • Children's menu
  • Toys
  • Beach toys
  • Pool toys
  • Paddleboard on site

What to do

  • On the beach
  • Kayaking
  • Paddleboard on site
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • 2 outdoor pools
  • Spa services
  • 24-hour pool access
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Tillie's - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Resident's Lounge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 90 per accommodation, per night
  • Resort fee inclusions:
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness center access
    • Fitness/yoga classes
    • In-room coffee
    • Pool access
    • Spa access (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 6.5 to 15 for adults, and USD 8 to 20 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 25 per day

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Beach Suites Resort Seven Mile Beach

Beach Suites Resort

Beach Suites Seven Mile Beach

Beach Suites

Palm Heights Hotel

Palm Heights Seven Mile Beach

Palm Heights Hotel Seven Mile Beach

Frequently asked questions

Does Palm Heights offer free cancellation for a full refund?

Yes, Palm Heights does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palm Heights?

Yes, there are 2 outdoor pools. Guests have 24-hour pool access.

Are pets allowed at Palm Heights?

Yes, pets stay free. Food and water bowls are available.

Is parking offered on site at Palm Heights?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Palm Heights?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Palm Heights and nearby?

Have fun during the warmer months with activities such as kayaking. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. Palm Heights also has spa services and a garden.

Are there restaurants at or near Palm Heights?

Yes, there are 2 onsite restaurants.

What's the area around Palm Heights like?

Palm Heights is located on the waterfront, a short 6-minute walk from The Strand Shopping Center and 3 minutes' walk from Seven Mile Beach.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Palm Heights Reviews

10

Exceptional

10

Cleanliness

9.6

Location

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurants on site offered delicious food, with Tillies being a standout, and provided a variety of options for guests. (13 reviews)
  • The beach at Palm Heights is a picturesque and beautiful location with excellent service and plenty of room to relax. (11 reviews)
  • The spa offered amazing massages, cold plunge pools, saunas, steam rooms, and a beautiful place to relax and unwind. (4 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Service staff
Beach
Room
Food
Boutique hotel
Trip
Restaurant
Location
Ambience
Islands

Reviews

Verified review

10/10 Exceptional

An amazing hotel, my only gripe would be the Garden club pool was not cleaned enough and was a little dirty. Everything else here is exceptional, the staff are amazing
Verified review

10/10 Exceptional

The property is spectacular, the service is first-rate, the food is fresh, hot and delicious. The location is ideal, the trek from the room to the beach is short. We had a wonderful week and highly recommend this hotel.
Verified review

10/10 Exceptional

Great drip coffee in the room, nice friendly staff
Verified review

10/10 Exceptional

My wife and I came to Palm Heights to celebrate my birthday and Maria and the rest of the staff went above and beyond to make our stay unforgettable! The food at Tillie’s is the best on the island and the spa and gym are amazing! We can’t wait to come back
Verified review

10/10 Exceptional

Amazing friendly clean unique private
Verified review

10/10 Exceptional

Couldn’t say enough about this property! It’s beautiful, the staff is the friendliest! Can’t wait to go back!
Verified review

10/10 Exceptional

The staff was amazing. Really made us feel welcomed. Had a great experience.
Verified review

10/10 Exceptional

Beautifully curated boutique hotel. The staff were kind and attentive. The variety of food allows you to continually eat at the property without getting bored of it. I would give this place 10/10
Verified review

10/10 Exceptional

The property was beautiful and the location was perfect. The staff is incredible. We will definitely be back!
Verified review

10/10 Exceptional

Beautiful property. Great service- VERY PRICEY!
Verified review

10/10 Exceptional

4 days in paradise

An amazing property with exquisite room and vies. Delicious food and amazing service.
Verified review

10/10 Exceptional

One of the very best!

This property is just exquisite! The service, the food, the cleanliness, the hospitality. It’s one of the best properties we have ever stayed at. High recommend.
Verified review

10/10 Exceptional

This was our 2nd trip to Palm Heights and it was beyond incredible. We cannot wait to return. Thank you PH for always making us feel so special and at home. The staff is incredible. The views and the food are top notch. It’s a little slice of paradise.
Verified review

10/10 Exceptional

Beautiful property with great beach views beside a busy road
Verified review

10/10 Exceptional

The friendly service when you entered the property was so needed especially since for a well needed vacation. Food options was good Loved the fitness facility! Used it twice a day. Will certainly make our way back to Palm Heights.
Verified review

10/10 Exceptional

This is one of the best hotels and vacations we have ever had. The staff at Palm Heights are so warm and welcoming, the service is top notch. Wonderful food, charming and thoughtful design. Soo romantic, and just a gorgeous beach. So many special corners and details. Different events and amazing food. Just a perfect trip.
Verified review

10/10 Exceptional

The most sensational hotel I’ve ever been to. Ambiance and location were incredible! Loved how close the hotel was to the beach. Everything was so easily accessible. Staff was friendly and super knowledgeable. Tillies was the best restaurant on the island. Had the best time! I will definitely be going back ❤️
Verified review

10/10 Exceptional

This is a fantastic property with beautiful views, great food and drink, and the very best part of the experience is the service — unparalleled, amazing guest service that rivals anywhere in the world. Wonderful time for me, my mother and two daughters. We will be back!
Verified review

10/10 Exceptional

Absolutely wonderful experience for our first time in the Caymans. Every aspect of this hotel is a 5 star experience and the staff really take care of your every need. We also had a rental car and they took care of that with valet service free of charge. Amazing spa which we liked so much that we came back for massages twice. We will definitely be back and there is no other place that we would choose to stay while on Grand Cayman
Verified review

10/10 Exceptional

Took a quick getaway with my wife, and Palm Heights was the highlight of the trip. The staff was fun, friendly, and very attentive. The suites, pools, and lounges had amazing aesthetics and everything we needed. Even the Palm Heights premade drinks in the minibar were really good. The beach was clean, not crowded, and offered plenty of activities whenever we wanted it. The restaurants were fantastic and always available when we wanted a snack. Overall, the hotel had the perfect vibe for the getaway we had hoped for.
Verified review

10/10 Exceptional

If I could give this review 10 stars I would. My wife and I and another couple spent 5 days here. We didn’t know what to expect … what we experienced was like nothing we’ve experienced at other resorts. The attention to detail of our stay, the friendly staff through the resort, the fantastic food, the accommodations and the overall layout and look of the resort was fantastic. This is a must when traveling to Grand Cayman!!!
Verified review

8/10 Very good

The property is conveniently located close to the airport, which made the transfer very easy. The hotel staff were incredibly polite and went above and beyond to make sure we had a lovely stay. This trip was our babymoon, and they added some really thoughtful touches, including non-alcoholic drinks in the room and even a pregnancy pillow, which I really appreciated. My husband made great use of the spa every day. It had amazing cold plunge pools, saunas, steam rooms, and a beautiful pool area to relax in. The gym was also top-notch and something he really enjoyed. I do wish there had been more pregnancy-friendly classes. There were quite a few pregnant women at the resort, and I wasn’t able to participate in most of the sessions. A prenatal yoga class would have been a great addition. The rooms were clean, well maintained, and nicely designed. My only real complaint was the lack of a balcony. While the room was listed as a partial ocean view, it mostly overlooked the pool.
Verified review

10/10 Exceptional

Palm Heights is cool and chic, yet comfortable and understated. One of the highlights is the beach. From the vibey set up, white sands, and incredible service - it is a sanctuary! The staff is amazing and make you feel at home. Concierge makes everything a breeze and possible. The staff is from all over the world, so it was fun to get to know them. Be sure to get to know George, Sunshine, and Grazia on the beach. You’ll be in great hands. Timothy, Giuseppe, and Shailend are so kind and helpful at Tillie’s. The gym was also incredible. The classes offered are top-notch and the facilities are elite. We can’t thank Palm Heights enough for an amazing week in paradise!
Verified review

10/10 Exceptional

Everything about the property is beautiful and the food is amazing!
Verified review

10/10 Exceptional

Most wonderful place in the carribean!