Verified
10/10 Exceptional
Dec 25, 2021
keishi
keishi, 1-night trip
Kansuiro
3.0 star property
Mountain hotel with bar/lounge, near Hakone Hot Springs
Choose dates to view prices
Photo gallery for Kansuiro
Unwind at Kansuiro, a tranquil retreat near Hakone Open Air Museum. Relax in the indoor mineral hot spring or stroll through the serene Japanese garden. With spa services and free WiFi, this hotel offers rejuvenation and connection.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Onsen
- Free parking
- Free WiFi
- Air conditioning
- Bar
Main amenities (11)
Main amenities (11)
- Housekeeping (on request)
- Hot springs
- Breakfast available
- Bar/lounge
- Room service
- Terrace
- Air conditioning
- Garden
- Gift shops/newsstands
- Luggage storage
- Limited hour front desk
Feel at home (6)
Feel at home (6)
- Refrigerator
- Garden
- Terrace
- Elevator
- Flat-panel TV
- Free self parking
Room options
Check availability for these dates
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Room Type A
Room Type A
- 26 sq m
- Sleeps 3
- 3 Twin Futons
- Free WiFi
View all photos for Room Type B
Room Type B
- 23 sq m
- Sleeps 3
- 3 Twin Futons
- Free WiFi
View all photos for Room Type C
Room Type C
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 24 sq m
- Sleeps 3
- 3 Twin Futons
- Free WiFi
View all photos for Room Type E
Room Type E
- 27 sq m
- Sleeps 4
- 4 Twin Futons
- Free WiFi
View all photos for Seiryu
Seiryu
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 36 sq m
- Sleeps 3
- 3 Twin Futons
- Free WiFi
View all photos for Momiji
Momiji
- 37 sq m
- Sleeps 4
- 4 Twin Futons
- Free WiFi
View all photos for Moegi
Moegi
- 36 sq m
- Sleeps 4
- 4 Twin Futons
- Free WiFi
View all photos for Suiren
Suiren
- 37 sq m
- Sleeps 2
- 2 Large Twin Beds
- Free WiFi
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About the neighborhood
88 Tounosawa, Hakone-machi, Hakone, Kanagawa, 250-0315
What's nearby
- Hakone Hot Springs - 1 min walk - 0.0 km
- Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
- Hakone Toy Museum - 10 min walk - 0.9 km
- Shogenji Temple - 13 min walk - 1.2 km
- Sounji Temple - 15 min walk - 1.3 km
Getting around
- Haneda Airport (HND) - 88 min drive
- Narita Intl. Airport (NRT) - 146 min drive
- Hakone Ohiradai Station - 5 min drive
- Hakone Miyanoshita Station - 8 min drive
- Hakone Yumoto Station - 13 min walk
Restaurants
- はつ花そば 本店 - 10 min walk
- 囲炉裏茶寮八里 - 5 min walk
- 料理茶屋花さがみ - 11 min walk
- ハイカラ中華 日清亭 - 11 min walk
- 茶のちもと - 9 min walk
About this property
Kansuiro
When you stay at Kansuiro, you'll be within a 10-minute drive of Odawara Castle and Fuji-Hakone-Izu National Park. You can indulge in massages, body treatments, or aromatherapy. Other highlights include a bar/lounge, a terrace, and a garden.
At a glance
Hotel size
- 22 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
- Minimum check-in age: 18
- Check-out time is 10:00 AM
Special check-in instructions
- The front desk is open daily from 7:00 AM - 10:00 PM
- Front desk staffed during limited hours
- This property doesn't offer after-hours check-in
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- Guests booked in Half Board rates must check-in by 5 PM to receive dinner.
Required at check-in
- Cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Onsite parking limited
Property amenities
Food and drink
- Full breakfast (surcharge) each morning 8:00 AM–8:30 AM
- Bar/lounge
- Kaiseki meal
- Room service (limited hours)
What to do
- Hot springs
Services
- Front desk (limited hours)
- Luggage storage
Facilities
- Garden
- Terrace
Accessibility
- Elevator
Room amenities
Be entertained
- Flat-screen television
- Satellite TV channels
Home comfort
- Air conditioning and heating
Sleep well
- Bed sheets provided
Freshen up
- Electronic bidet
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste
Stay connected
- Free WiFi
Food and drink
- Refrigerator
- In-room dining only
More
- Housekeeping on request
- Tatami (woven mat floors)
Special features
Spa
Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
- Full breakfast is offered for an extra charge of approximately JPY 2700 for adults and JPY 2700 for children
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
KANSUIRO Inn Hakone
KANSUIRO Inn
KANSUIRO Hakone
Kansuiro Hotel
Kansuiro Hakone
Kansuiro Hotel Hakone
Frequently asked questions
Are pets allowed at Kansuiro?
Sorry, pets aren't allowed.
Is parking offered on site at Kansuiro?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Kansuiro?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.
What is there to do at Kansuiro and nearby?
Onsite recreation at Kansuiro includes hot springs. Kansuiro also has a garden.
What's the area around Kansuiro like?
Kansuiro is located by the river in Tounosawa, a short 12-minute walk from Hakone Toy Museum and 14 minutes' walk from Shogenji Temple.
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Reviews
Kansuiro Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Location
8.8
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 6, 2021
歴史のある建物でしたが、整備されていてとても綺麗でした。スタッフの方もみなさんとても丁寧な接客でとても気持ちよく過ごすことができました。
Verified traveler
1-night trip
Verified
8/10 Very good
Nov 19, 2021
お部屋からの眺めがすばらしく、癒されました。少し紅葉を楽しむには早かったのが残念です。
お部屋での食事が座卓なので、腰や膝が悪いときついです。食事の量は多すぎる所が多い中ちょうど良い感じでした。
外の露天風呂へ行くのに割と急な勾配の階段を登りますが、外履きのサンダルが滑って危ない感じがしました。
お部屋の風呂は気軽に入れるので堪能しました。
Verified traveler
1-night trip
Verified
8/10 Very good
Aug 29, 2021
素敵なところでした。またいきたいです
JUNICHI
JUNICHI, 1-night trip
Verified
10/10 Exceptional
Feb 14, 2021
江戸末期からの歴史を感じる素晴らしい旅館
古い旅館で畳です。椅子での生活に慣れている人には向いていません。伝統的な日本の経験をしたい人に向いています。部屋風呂も源泉掛け流しにいつでも入れる手軽さで素晴らしいですが、露天のお湯質は露天風呂にはかないません！
Verified traveler
2-night trip
Verified
10/10 Exceptional
Dec 31, 2020
宿が歴史を感じものすごく素敵でした！
お料理も申し分ないくらい美味しく
お風呂も何度も入ったくらい良かったです。
特に露天風呂！！
また伺いたいです
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 6, 2020
お籠りにお勧めです。
お部屋のお庭に露天風呂があり、寝室と食事出来る部屋に分かれていたので、この時期、すっかり籠もって過ごすことが出来ました。お部屋係の方も親切で、夕食も美味しく頂きました。ひとつだけ言うとすれば、お料理が運ばれるタイミングが早く、少し忙しなかった事です。
Verified traveler
1-night trip
Verified
6/10 Good
Jul 5, 2020
日中交流の場
もっと歴史資料を見たかったです。日中関係で重要な人物が滞在されたところで、そういう交流についてのお話を資料として見せてくだされば良いと思います。
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 28, 2020
フォトジェニック
箱根湯本駅から巡回バスが１時間に2本でていて便利です。歴史のある建物は想像以上にステキで、お風呂のみならず館内を探検しても 楽しめました。歴史的建造物の好きな方は大満足だと思います。古いですがとても丁寧にメンテナンスされており、随所に歴史がありながらも当時としてはモダンであっただろうデザインがふんだんに見られ、素敵の一言です。お食事も美味しく、サービスも心地よく、素敵な滞在になりました。れきし帰りは箱根湯本まで歩きましたがあっという間でした。
SHOKO
SHOKO, 1-night trip
Verified
8/10 Very good
Dec 27, 2019
Stayed here on Christmas Day. What an wonderful way to spend a cool day in an onsen. We wanted the experience to be authentic traditional Japanese way so we picked this Ryokan. The place is old and clean, very pleasant. Having a private onsen was very important to us so we paid more for it. The dinner and breakfast were great. It was not cheap, but the experience was worth it.
Alex
Alex, 1-night trip
Verified
10/10 Exceptional
Nov 23, 2019
Historical Ryokan
A wonderfully historical Hotel in Hakone. It is the typical Ryokan with dinner and breakfast included so be ready to eat lots of fish. Food is good but maybe not as high standard as other places. On the other side the building and its outside onsen are fascinating. The location is good as it is close to Hakone station next to a river. However you don’t get Mountain View as you would in Gora for example. We loved the place staying with two small kids and grand parents.
Simon Kaspar
Simon Kaspar, 2-night trip
Verified
10/10 Exceptional
Nov 9, 2019
Such a beautiful ryokan! They were very kind to upgrade our room before we arrived, we ended up staying in the Moegi room which is very close to the entrance and has a private bath. We arrived just after check in and not very many other guests so we were happy to have the public baths to ourselves while we used them, but there is also a family bath on the 3rd floor you can use privately, and you can use the outdoor baths privately from 10pm-4am for 30 mins each time. You do not have to book in advance to use these baths privately. Upon arrival were given a tour of this beautiful property
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 8, 2019
Vegan food was excellent
Ashok
Ashok, 1-night trip
Verified
10/10 Exceptional
Oct 21, 2019
Excellent traditional Ryokan and Onsen. Beautiful spot in Hakone next to the river. Delivers fully on a very traditional experience
Alex
Alex, 2-night trip
Verified
8/10 Very good
Oct 3, 2019
The staff was very helpful. One of the staff spoke good english and another spoke chinese which one of my friends was fluent in. They carried our bags to our rooms and were very friendly and helpful. The facility was very traditionally japanese and was a fun experience. The meal was interesting with many different pieces and they specially made courses for vegetarian and pescatarian members of our group
Verified traveler
1-night trip
Verified
8/10 Very good
Sep 26, 2019
大正浪漫
大正時代の建物は素晴らしい。温泉もいい。ただ、食事は、塩分が強くて、辛かった。
Shinji
Shinji, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2019
A truly beautiful and peaceful place to rest and rejuvenate our bodies after climbing Mt Fuji!
Anna
Anna, 1-night trip
Verified
10/10 Exceptional
Aug 5, 2019
意猶未盡的日式體驗
環境清幽舒適富, 旅館本身就是一座活的博物館
非常棒的日式體驗
地點位置也很好, 公車站牌就在出旅館不遠處
Edward
Edward, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2019
Beautiful property and exquisite stay, very comfortable. Very nice staff. The only ryokan that can provide vegetarian meals. Their dinners and breakfasts are huge, we eat a lot but we were so full after each delicious meal (note that traditional Japanese breakfast is savory no coffee).
Verified traveler
2-night trip
Verified
2/10 Poor
Jul 2, 2019
The host was extremely rude! Especially the front desk manager (a Japanese man) gave us dirty look when we approach them, and refuse to help us to call taxi when we leave the hotel. We had to ask another girl host to help us to call taxi ( and the desk manger kept telling her off and preventing her to help us). Also the hotel woke us up at 4:30 am one morning without any apologies. Overall I didn't enjoy our stay at the hotel and was really disappointed.
Verified traveler
2-night trip
Verified
10/10 Exceptional
May 20, 2019
The in room dinner and breakfast service was excellent. The onsen in the room and the private bath options were amazing. The character and heritage of the ryokan was impressive
Templar
Templar, 2-night trip
Verified
6/10 Good
Apr 21, 2019
Old and worn, but very nice baths
The Ryokan is very old and seems quite worn and also smells really old. The service was excellent and the baths outstanding. The food looks impressive but is not really that tasty. A bit on the expensive side compared to similar accommodation in Japan.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Apr 9, 2019
Was a very unique and memorable experience
This place is very very cool. It's definitely a real traditional experience, and we had such a relaxing time. The food platters were so impressive. The hot springs were relaxing and the perfect end to our trip. We had a hot spring tub in our room which was very nice to have. Just be warned, the futon bed situation is not the most comfortable if you are not used to sleeping on your back. Also, They enter your room a lot to serve tea and give food so just know when they are planning on coming. They came in at 7am to prepare for breakfast at 8, so you may want to plan to be awake before then. We did feel like it was a very unique experience however, so I would definitely recommend at least one night here.
Naomi
Naomi, 1-night trip
Verified
8/10 Very good
Mar 23, 2019
想像通りで満足でした。 接客、サービスも過剰でなくちょうど良かったと思います。
Yoshi
Yoshi, 1-night trip
Verified
8/10 Very good
Dec 30, 2018
古き良き…とするか、微妙
Verified traveler
1-night trip