Tru by Hilton Nashville Downtown Convention Center

We got charged for two night that we didn’t stay! We checked out early due to the COVID-19

It was amazing just sad that a lot of stuff was closed down

Ideal location to the music scene and downtown Nashville. Friendly and competent staff; very helpful bunch. Definitely would recommend this hotel.

Check in was not available at 3pm. Hotel is nice, new and clean. Fitness center is small. Breakfast was not replenished after items were gone.

I have arthritis in my hands and found the soap containers very hard to use.

Everything was excellent. Location was great.

check in and check out were great. hotel staff was very friendly. room was quiet and comfortable. great access to downtown. the only problem I had was the valet. I text the number as instructed when getting ready to leave. I knew it seemed to be taking a long time. I asked the valet staff if there was a problem. they could not find my keys. after around 30 minutes (which seemed like a lifetime) my keys were found. however, my vehicle had been left unlocked all night. luckily nothing was stolen. I spoke with the hotel staff at the desk and she informed me that valet was a different company contracted by the hotel. She was very polite and removed the parking fee from my bill. everything worked out in the end but it could have turned out very bad.

Awesome place. Very friendly staff. Walking distance to Broadway. Tons for families to do in the hotel. Good for family or couple.

The extra costs for parking was unexpected and costly