Waterloo Regional Municipality Hotels

"It was dirty, the shower was gross and had old hair in it, the carpet had crumbs everywhere, the sink had dirt in it, there were people knocking on the glass door in the morning, and the key cards were not working well, glitching and gave us trouble getting back into our room. it was just not a pleasant stay. Definitely need to change these things and have better security because having people roaming around knocking on the doors is quite scary. "

"We didn’t use the gym nor the swimming pools. The staff was good, and the property in great condition "

"Loved it"

"we were there for 1 night and did not use the gym or pool as we had to be up really early in the morning. room clean beds very comfortable"

"Staff excellent Rooms very small access to parking lot very confusing"

"Stairway run down, hallways smell musty, near highway 401 so very noisy. "

"Very well located to the village of St Jacob’s and Market. Very clean and friendly staff."

"Room was clean, as was the rest of the building. Reason for only four stars was that the mattress was springy / worn on the side closest to the TV, so I slept comfortably on the opposite side. Also, the building is dated. Upgrades / improvements were noticeable, but the elevators are still old."

"The Hotel was very nice with excellent staff and great rooms. "