"The good - very unique and quaint location, and convenient (right off main road, ski rental and local minimart across the road and 5 min walk to the gondola). Historic building with lots of interesting local ski history. Rooms are renovated with a nice chic style and were clean. Sauna was a highlight.
The not so good - for the price expect much much better service. Check-in was unhelpful and uninspiring at best. Zero property information provided upon check-in, and questions were answered with short unhelpful comments. I filled out the electronic check-in form as requested by email before arriving and selected to pay for garage parking, but was asked to park myself in the open air parking area (resulting in having to dig out the car from 3 ft of snow later in the trip). Was also made aware that we did not have half board (dinner included) during check-in, and then spent the next few minutes trying to make dinner reservations last minute (not much was available expect the local pizza place), only to eventually find proof that we had paid for half board and have the receptionist finally agree that we did have half board included. Worst part of the trip was when the local authorities shut down all road access in and out of Stuben with one hour notice. Hotel found out the roads were being closed and did not attempt to contact us, resulting in us missing our international flight the next day. When approached about what happened the hotel staff was completely unapologetic. "
"This hotel is not a four star hotel. It is aged but most importantly lacks any show of being well managed. Everything has to be asked for (no third bed in room on arrival despite booking triple occupancy then no towels). The staff did not even put a refuse bin the room or a liner in the lavatory bin. Daily confusion over a table for breakfast was frustrating. Beware the layout as some builinga a considerable way from each other. Brand is a fabulous village, the Walliserhoff is not a fabulous institution. "
"Place was really nice and staff was wonderful!! Was in a very chill location. Breakfast was lite but very good and the staff at breakfast was the sweetest. My one thing about the hotel that I didn’t like was the shower. It was very tight. Room was spacious but shower tight. Small enough that shower curtain would stick too me which I hated. If I bent over to pick up something off the floor my butt would hit the knob to change temp of shower. lol lol I would recommend this place though because of the many other great things. "
"Had a wonderful stay at Sporthotel Silvretta Montafon.
Although the hotel in itself is a warm and welcoming place, the standout feature, for me, was the people that work there.
At all times the staff were friendly and very professional.
"
"Horrible staff and dirty rooms, used contact lenses and hair everywhere, a toilet smell all night from other units spreading the room. The staff was accusing us of unpaid invoice, even though she was there herself during checking in collecting all payments. Do not stay at this hotel!"
"Luxurious and modern. Beautiful rooms and absolutely stunning spa (still dreaming of the spa a month later!). Lovely tranquil ambience. Great breakfast. Very convenient short walk (5 mins) to train station, town centre and busses to slopes. "