Agatsuma Hotels

Coordinate with the staff to make your ascent into Shima

Incredible experience. Very kind staff and everything to the rooms, onsens, dinner and breakfast were fantastic. We will definitely return again

Private retreat nestled in the woods of Karuizawa! Wonderful host - very friendly and attentive. Our visit in June was right before their hydrangeas blossomed….i can imagine it would have been even more magical!

Perfect accommodation ! Just a little suggestion, if there is a small mirror on the desk will be 10/10 !

環境もスタッフさんの対応も最高でした。

Love the hot stone sauna!

The room was spotless and comfortable. The staff was amazing! Very. Courteous and helpful the moment you arrive. The station is a within walking distance which is helpful if in a rush.

Absolutely loved our story here. If you book here, get the Sora room. It is worth it. It has its own private bath and lots of space. We loved it. And the town surrounding, is so cute and fun to walk around. It is a short walk from the bus when you arrive. The staff was so welcoming and sweet. We highly recommend staying here.

This is a true onsen town experience

Super relaxing and tranquil hotel. We enjoyed our private onsen and were very happy with our room. The futon is not for us as we learned after our first night. Was too hard. So just be aware of that. Otherwise perfect. We happily would come back.

This resort went way above and beyond our expectations. The staff was very friendly and helpful, making us feel very comfortable when explaining how things worked. The buffet, lounge, and free drinks and snacks were wonderful. And the facilities are very clean and very well maintained. The different onsens all have different characteristics and they're all very charming and relaxing 😊 Definitely would recommend to anyone looking for a luxurious relaxing stay!

En route to Kusatsu this was a great stay. Parking included. Clean rooms. Private onsen. Highly suggest the local eatery Kei's which is only 5 minutes away by car and open late. Great stay!

Beautiful 5-star hotel with excellent staff and comfortable rooms. The breakfast buffet was outstanding--definitely worth the money! Location is perfect--right outside of Nagano station (5 mins from train to hotel lobby). I'll stay here again for sure!

The hotel staff was friendly and checkin and checkout was smooth. The Onsen(hot spring) was good and very relaxing. The buffet breakfast was great.