Hotels in Surquillo

"Staff attention and service outstanding "

"Great people on staff "

"It was really nice I would go again very clean and service was great "

"Great staff, location and property "

"Make thermostats in room easier to use"

"The spa was relaxing and all of the staff were polite and attentive. "

"Wife and I stayed for our anniversary. We received complimentary drinks + dessert, decorations in room and at the restaurant, and generally exceptional hospitality overall. "

"The check in was effortless and quick, once I provided my IHG membership number I was thanked for being a member. The room was spacious, clean with a large bathroom and a shower that had great pressure and hot water. We had dinner in the restaurant which was fabulous and the breakfast was varied and delicious offering a variety of fruit, breads, meats, cheese and a couple of hot dishes. We were offered eggs to order but were happy with what was on offer. The staff at the hotel was wonderful, everyone wanted to ensure that we were properly serviced. We took the shuttle to the airport which left promptly at 8:30 and the driver helped us with our luggage. A very positive experience and we would definitely return."

"No water in the restroom on our first night. Shower head fell off the second day. Evening staff (front desk) was rude and had a did not want to be bothered mood. Will never return or recommend to anyone"