Hotels in River Hall

"We have stayed at the Dolphin Key Resort every year for years and always been happy. Sadly, things have changed. First, I stopped in to check in because I knew their office closed early and we had plans off the property. I was told that I could not check in because the room was not ready. I explained that I was not going into the room but we had plans & I was concerned we would not be back in time. She stood firm and stated someone would be there until 10:00pm. I arrived back after 7:00-7:30. At this point there was a gentleman there who was confused because he showed me checked in???? Also, there office closes at 8:00 not 10:00. Thank goodness were back in time The Maid service basically did not exist . After the 2nd day. We did get towels but nothing was touched. The lighting in the room is a joke. Two lights on the wall next to bed are horrible. Whenever you touched them, they would fall down. There was a desk lamp on the table not a lamp for actual light. The water pressure and temperature were hit or miss. There has never been a dresser but there were nightstands with 2 drawers to put some things in. Now it is just two tables no drawer space at all. Alot of rooms were rented to people in our group. Almost everyone felt the same way. They are obviously cutting corners in every area. "

"Awful place to stay. Dirty rooms, awful condition. Unhelpful and rude staff. "

"Most staff were good "

"Hotel was okay. Staff was nice. Breakfast was okay. "

"Everything "

"Hotel was clean and in a safe area. Pool was a key feature as it was heated and a decent size. Breakfast not included in rate but avail for $18. Room was quiet and updated. We had an issue with the bed fitted sheets coming off which we reported on day one. Same thing happened on days 2 and 3. Seems the fitted sheets are not king sized. "

"Very nice comfortable clean hotel "

"We didn’t get in til quite late and the desk clerk Allison was a bright spot after a long day. The room was great, good bed and pillows and I particularly enjoyed the blackout shades. Breakfast the next morning was great. When my husband saw make your own pancakes he was thrilled. I particularly like the scrambled eggs which tasted fresh instead of powdered, biscuits were good too and thankfully the butter was not a hard frozen lump. A good stay, easy to get to from the airport. We’d definitely come again."

"Great pool, pool area and hot tub, room was very clean, staff are great"