6/10
Hotel is good and location is great. Reception services are poor though. I was charged 9.50 euros for access to the gym - which would have been fine because the gym is great. The issue is reception never told me about the charge in advance - it suddenly appeared in my final bill. I also tried to do an early checkin which they didn’t allow me even with the hotel clearly not fully booked. Another traveller came by reception and got an early check in for a fee, which was never offered
to me. In a nutshell, reception needs better training.
Ulisses
Viaje de negocios de 1 noche