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Conrad Hangzhou

5.0 star property
Luxury Hangzhou hotel with full-service spa, connected to a shopping center

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Photo gallery for Conrad Hangzhou

Exterior
Reception
View from room
Couples treatment rooms, sauna, body treatments, aromatherapy
Dining
Experience the essence of luxury at Conrad Hangzhou, where you can unwind in style with a massage or aromatherapy treatment. Enjoy meals at one of three on-site restaurants, connect to WiFi in public areas, and take advantage of an indoor pool and 24-hour health club.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Spa
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • Conference center
  • Business center
  • 8 meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping
The current price is $159
$186 total
includes taxes & fees
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for King Deluxe Room

King Deluxe Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe River View Room

King Deluxe River View Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Deluxe River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Suite

King Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • City view
  • 82 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Accessible Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Room

King Executive Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Presidential Suite

King Presidential Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • City view
  • 281 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Conrad Suite

King Conrad Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Conrad Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • City view
  • 112 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Double Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Queen Double Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Executive Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Queen Double Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Deluxe River View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Queen Double Deluxe River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive King River View Room

View from room

Executive King River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen River View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Executive Queen River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Deluxe River View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Twin Deluxe River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family-friendly Queen Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family-friendly Queen Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Premium Room

King Premium Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Twin Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

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  • Pool
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9.8 out of 10, Exceptional, 16 reviews
The price is $265
$310 total
includes taxes & fees
Jun 2 - Jun 3
Four Seasons Hotel Hangzhou At Hangzhou Centre
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About the neighborhood

Map
228 Xinye Road, Jianggan District, Hangzhou, 310016

What's nearby

  • MIXC Mall - 10 min walk - 0.9 km
  • Wushan Night Market - 5 min drive - 4.9 km
  • West Lake - 5 min drive - 5.5 km
  • Hangzhou China Silk Town - 6 min drive - 6.3 km
  • Hangzhou Tower Shopping Mall - 7 min drive - 6.9 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive
  • Hangzhou Railway Station (HZD) - 9 min drive
  • Hangzhou Station - 11 min drive
  • East Railway Station (East Square) Station - 13 min drive
  • Jiangjin Road Station - 19 min walk
  • Qianjiang Road Station - 26 min walk
  • Citizen Center Metro Station - 28 min walk

Restaurants

  • ‪怡乡春竹 - ‬17 min walk
  • ‪仙踪林 - ‬2 min walk
  • ‪鼎泰丰 - ‬10 min walk
  • ‪大食代 - ‬10 min walk
  • ‪三上日本料理 - ‬6 min walk

About this property

Conrad Hangzhou

At Conrad Hangzhou, you'll be within a 10-minute drive of West Lake. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. An indoor pool, a bar/lounge, and a 24-hour health club are other highlights at this luxurious hotel.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 306 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Free reception (select days)
  • 24-hour room service

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • 8 meeting rooms
  • Conference center (17287 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 55-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Partially open bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Conrad SPA has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for CNY 40
  • Wired internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately CNY 193.2 for adults and CNY 96.6 for children

Children & extra beds

  • Rollaway beds are available for CNY 419.76 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Conrad Hangzhou Hotel
Conrad Hangzhou Hotel
Conrad Hangzhou Hangzhou
Conrad Hangzhou Hotel Hangzhou

Frequently asked questions

Does Conrad Hangzhou offer free cancellation for a full refund?

Yes, Conrad Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Conrad Hangzhou?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Conrad Hangzhou?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Conrad Hangzhou?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Conrad Hangzhou?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Conrad Hangzhou and nearby?

Conrad Hangzhou has a spa and an indoor pool, as well as a 24-hour health club.

Are there restaurants at or near Conrad Hangzhou?

Yes, there are 3 onsite restaurants.

Does Conrad Hangzhou have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

What's the area around Conrad Hangzhou like?

Conrad Hangzhou is a short 18-minute walk from MIXC Mall and 17 minutes' walk from Raffles City Hangzhou.

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Conrad Hangzhou Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

Amazing hotel, dont miss the mall , you literally have everything there, shopping food and so much more I felt home and the staff so welcoming and amazing ppl
2-night trip

10/10

Great new modern hotel with amazing staff! Clean, great options for breakfast Room very comfortable I love it!
3-night trip

10/10

It’s really a very good hotel in this area
2-night trip

10/10

Great views and best lobby bar for quiet quality time
2-night trip

10/10

Excelente
1-night trip

10/10

Amazing hotel. Everything just exceeded our expectations. Great room, amazing service from every staff in the hotel, good facilities, great placement, great view, good restaurants insiden the hotel. No complaints at all - it was even reasonable price compared with nearby hotels.
3-night trip

10/10

The staff are very helpful, high standard hospitality, Nice room, ample space, comfortable beddings Nice view from room with its good location
1-night trip

10/10

The hotel is super luxury, got a room on the 43rd floor with an amazing view. Very clean, quiet and comfortable. It's right next to an upscale shopping mall with good dining options. Overall, super happy, would stay there again!
2-night trip

10/10

Modern hotel with good breakfast. 10/10 would recommend.
1-night trip

10/10

excellent room service, clean and warm welcome
2-night trip

10/10

All just fine!
1-night trip

10/10

good
1-night trip

10/10

Everything is great. Except the ciggarete smoke comes to our toilet.
2-night trip

10/10

2-night trip

10/10

3-night trip

10/10

2-night trip

10/10

1-night trip

10/10

1-night trip

10/10

2-night trip

10/10

3-night trip

10/10

3-night trip

10/10

2-night trip

8/10

2-night trip

10/10

2-night trip

8/10

2-night trip