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Holiday Inn Hamburg - Hafencity by IHG

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In the heart of Hamburg City Center, Holiday Inn Hamburg - Hafencity invites you to experience upscale comfort. Savor breakfast at Open Lobby, work out in the gym, or connect with free in-room WiFi and a business center. Bike rentals are available for exploring nearby attractions like Miniatur Wunderland.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Connecting/adjoining rooms available
  • Separate sitting area
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
  • Bathtub or shower
The current price is $126
$146 total
includes taxes & fees
Aug 30 - Aug 31

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 Queen Bed

A double bed with white linens, a red ottoman, a yellow armchair, and a large window with sheer curtains.

Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Courtyard View

A modern hotel room with a large bed, a desk, a chair, and a television.

Standard Room, 1 Queen Bed, Accessible, Courtyard View

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A double bed with white linens, two bedside tables with lamps, and two framed artworks on the wall.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(58 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A modern hotel room with a large bed, a desk, a chair, and a television.

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

A modern hotel room with a large bed, a desk, a chair, and a television.

Standard Room

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Courtyard View

A modern hotel room with a large bed, a desk, a chair, and a television.

Standard Room, 1 Queen Bed, Courtyard View

9.8 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A double bed with white linens, two bedside tables with lamps, and two framed artworks on the wall.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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  • Parking available
  • Free WiFi
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9.0 out of 10, Wonderful, 341 reviews
The price is $119
$127 total
includes taxes & fees
Sep 6 - Sep 7
Novotel Hamburg Central Station
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About the neighborhood

Map
Ueberseeallee 15, Hamburg, Hamburg, 20457

What's nearby

  • International Maritime Museum - 6 min walk - 0.5 km
  • Hamburg Dungeon - 15 min walk - 1.3 km
  • Miniatur Wunderland - 16 min walk - 1.4 km
  • Elbe Philharmonic Hall - 18 min walk - 1.5 km
  • Hamburg City Hall - 20 min walk - 1.7 km

Getting around

  • Hamburg Finkenwerder Airport (XFW) - 39 min drive
  • Hamburg Airport (HAM) - 44 min drive
  • HafenCity Universität Hamburg Station - 3 min walk
  • Elbbrücken Station - 20 min walk
  • Hamburg Central Station - 20 min walk
  • HafenCity Universität Station - 3 min walk
  • Überseequartier Station - 6 min walk
  • Steinstrasse U-Bahn - 13 min walk

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Pesca – Theatre of Fish - ‬8 min walk
  • ‪Sabai Dee Mai Restaurant - ‬7 min walk
  • ‪Chingu & Chay - ‬7 min walk
  • ‪Espresso House - ‬6 min walk

About this property

Holiday Inn Hamburg - Hafencity by IHG

  • At Holiday Inn Hamburg - Hafencity by IHG, you'll be just a 5-minute drive from Hamburg Cruise Center and Miniatur Wunderland. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This luxurious hotel is also just a 5-minute drive from Elbe Philharmonic Hall and Reeperbahn. Fellow travelers love the helpful staff. Public transportation is just a short walk: HafenCity Universität Station is 3 minutes and Überseequartier Station is 6 minutes.

At a glance

DONE

Hotel size

    • 268 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 32 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Closed captioned TV
  • Stair-free path to entrance
  • Area rugs in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only

Special features

Dining

Open Lobby - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Self parking costs EUR 32 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Holiday Inn Hamburg Hafencity Hotel
Holiday Inn Hamburg Hafencity

Frequently asked questions

Does Holiday Inn Hamburg - Hafencity by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hamburg - Hafencity by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Holiday Inn Hamburg - Hafencity by IHG?

Yes, dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Hamburg - Hafencity by IHG?

Yes. Self parking costs EUR 32 per day. Parking spots may be limited.

What are the check-in and check-out times at Holiday Inn Hamburg - Hafencity by IHG?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.

Is there an onsite casino at Holiday Inn Hamburg - Hafencity by IHG?

No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.

What is there to do at Holiday Inn Hamburg - Hafencity by IHG and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Holiday Inn Hamburg - Hafencity by IHG?

Yes, there's an onsite restaurant, Open Lobby.

What's the area around Holiday Inn Hamburg - Hafencity by IHG like?

Holiday Inn Hamburg - Hafencity by IHG is in Hamburg City Center, a short 3-minute walk from HafenCity Universität Station and 10 minutes' walk from Hamburg Cruise Center.

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Reviews

Holiday Inn Hamburg - Hafencity by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was huge, varied, and constantly replenished, offering a wide range of options. (77 reviews)
  • The restaurant offered a great selection of dishes, including a fantastic breakfast buffet and excellent evening menu options. (17 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Lobby
Restaurant
Bed
Location

Reviews

Verified review

10/10 Exceptional

The staff are friendly and always willing to help. The hotel is very clean and well-maintained. The breakfast is varied and enjoyable. Due to its location, the hotel is within walking distance of many tourist and shopping areas.
Taylan, 6-night trip
Verified review

8/10 Very good

Very clean, well maintained, helpful staff. No fridge or safe on the room.
Mihai-Cristinel, 3-night trip
Verified review

8/10 Very good

Friendly staff
Jeri, 2-night trip
Verified review

10/10 Exceptional

Warm welcome from reception staff. Excellent language skills, spoke English very well. Room very clean, a good size and very quiet. Breakfast a higj standard with lots of choice.
Mark, 3-night trip
Verified review

10/10 Exceptional

The room was very comfortable and the staff were very nice and helpful!
Lee, 5-night trip
Verified review

10/10 Exceptional

The room was VERY CLEAN, and the hotel was only 10min from the cruise portstaff was helpful and freindly, and it was only 5 ni
Jacob, 2-night trip
Verified review

8/10 Very good

Nice clean and quiet room ( spend newyears night there and did not hear the fireworks)
Breakfast eggs 🙂
Fantastic breakfast
Fantastic breakfast, they had everything
Quite room, no sound disturbance from fireworks in room
Tonny, 2-night trip
Verified review

8/10 Very good

We were booked in for two nights so on arrival asked if there was parking and were told that all the spaces were full and we would have to use another car park 300 metres away. The next morning I enquired if any spaces had come free and was told there was so went and paid for the other car park and moved to the hotel’s underground parking. We found the staff on reception to be a lot more friendly the second day than the ones on the first day. We had a meal in the restaurant both evenings. Again with mixed interaction with the staff. The first evening the waitress was very friendly and helpful whereas the waiter was not the second evening. The food on the other hand was very nice. Hamburg is a large city and so only a small area can be covered on foot but there is plenty of public transport available.
Ian, 2-night trip
Verified review

10/10 Exceptional

Great spot,very walkable,about a 5 minute to shopping and not too far from there is the Hamburg harbour,very comfortable beds, clean and friendly.
Pam, 1-night trip
Verified review

10/10 Exceptional

Great spot! Very nice rooms and close to everything.
Stephanie, 2-night trip
Verified review

10/10 Exceptional

Modern hotel with good room facilities, only missing a fridge. Cafe and bar as well as small guest pantry in the lobby.
Alexandra, 2-night trip
Verified review

10/10 Exceptional

Staff was so helpful and very friendly. The public areas were very clean. We would stay here again
Gregory, 1-night trip
Verified review

10/10 Exceptional

Good hotel, near transport and a walk to the warehouse district. Great gym!
Daniel, 2-night trip
Verified review

10/10 Exceptional

The staff was absolutely lovely, the rooms are big and comfortable. The only thing i didn't quite like was the gym because it was too hot. But that aside everything was perfect.
Leonardo Montes, 1-night trip
Verified review

10/10 Exceptional

Very helpfull staff
Mousa, 5-night trip
Verified review

10/10 Exceptional

Pre Cruise Stay

Our stay was wonderful. We came the day before our cruise. We were allowed an early check in which was perfect after flying in almost 24 hrs from CA. The room was clean and quiet and the bed was amazingly comfortable. The individual duvets were incredible!! Every staff member we encountered was kind and helpful. We would definitely stay here again. The breakfast was well worth the cost and the restaurant bar also had great food. There were plenty of eateries in walking distance from the hotel and the hop on hop off bus was just a short distance away as well. Loved our stay!!
Kay, 1-night trip
Verified review

10/10 Exceptional

Per friendly. Even helped up with secured parking. nice and clean and a great location for seeing the city. Public transport across the street.
RODNEY, 2-night trip
Verified review

10/10 Exceptional

Nice hotel, good location
Dorthe, 4-night trip
Verified review

10/10 Exceptional

Excellent stay the night before an early flight.
THOMAS, 5-night trip
Verified review

10/10 Exceptional

Clean rooms, staff was nice and friendly. Breakfest was good and also the gluten free side was really good
Mika, 3-night trip
Verified review

10/10 Exceptional

Beautiful surroundings
Stephan, 1-night trip
Verified review

10/10 Exceptional

top Hotel
Fabian, 3-night trip
Verified review

10/10 Exceptional

Great place to stay
Hermann, 1-night trip
Verified review

10/10 Exceptional

All around excellent experience. Friendly welcome to the hotel, speedy registration, comfortable room, very nice breakfast and supper, great staff. What’s not to like?
Roger, 4-night trip
Verified review

10/10 Exceptional

I highly recommend
Roupen, 2-night trip