At Grupotel Natura Playa, you'll be within a 10-minute drive of Playa de Muro and Alcúdia Port. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this eco-certified hotel include 2 outdoor pools, an indoor pool, and a bar/lounge.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
24/7 front desk
Bar
Gym
Spa
Pool
Laundry facilities
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Full-service spa
2 outdoor pools and indoor pool
Breakfast available
Fitness center
Sauna
Children's pool
Childcare
Children's club
Terrace
For families (6)
Supervised childcare
Children's pool
Children's club
Playground on site
Private bathroom
Garden
The current price is $237
$237
$269 total
includes taxes & fees
Sep 19 - Sep 20
Room options
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Showing 8 of 8 rooms
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At Grupotel Natura Playa, you'll be within a 10-minute drive of Playa de Muro and Alcúdia Port. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this eco-certified hotel include 2 outdoor pools, an indoor pool, and a bar/lounge.
Languages
Catalan, English, German, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
120 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Supervised childcare
Children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Free offsite parking within 98 ft
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Traveling with children
Children's club
Children's pool
Playground
Supervised childcare
Children's games
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
2 outdoor pools
An indoor pool
Full-service spa
Sauna
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Handrails in hallways
Handrails in stairways
Portable shower seat
Well-lit path to entrance
Pool hoist on site
Pool access ramp on site
ROOM
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (surcharge)
STAR_OUTLINE
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 11.00 for adults and EUR 8 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Safes in guestrooms can be used for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number H-2840
Also known as
Grupotel Natura Playa Hotel Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Playa De Muro
Apartamentos Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Hotel Muro
HELP_OUTLINE
Frequently asked questions
Does Grupotel Natura Playa offer free cancellation for a full refund?
Yes, Grupotel Natura Playa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grupotel Natura Playa?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Grupotel Natura Playa?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Natura Playa?
Yes, there's free self parking.
What are the check-in and check-out times at Grupotel Natura Playa?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Grupotel Natura Playa and nearby?
Grupotel Natura Playa has 2 outdoor pools and a spa, as well as a fitness center and a garden.
Are there restaurants at or near Grupotel Natura Playa?
Yes, there's an onsite restaurant.
Does Grupotel Natura Playa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grupotel Natura Playa like?
Grupotel Natura Playa is a short 1-minute walk from Playa de Muro and 17 minutes' walk from Albufera Natural Park.
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Grupotel Natura Playa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Beach
Room
What guests liked
The property has a direct access to a nice beach and a sandy beach area ideal for families. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 3, 2023
Nice place for family vacation.
Malgorzata
Malgorzata, 7-night trip
10/10 Excellent
Sep 23, 2022
Nice hotel and very good beach
Barnabas
Barnabas, 8-night trip
10/10 Excellent
Aug 27, 2023
Ideally situated, direct access to the beach and very friendly, professional staff.
Karl
Karl, 7-night trip
10/10 Excellent
Sep 12, 2024
It's a great hotel, very family friendly, clean, with a great variety of food, which is very tasty. It has been a fourth time we spent our holidays in this hotel and are gladly recommending it for the families.
Svetlana
Svetlana, 8-night trip
8/10 Good
Jul 10, 2023
A little on the expensive side for what it is but overall very nice.
Lukas
Lukas, 1-night trip
10/10 Excellent
Jul 25, 2022
We travelled for vacation. Very helpful staff snd reception. The rooms
Seble Merid
Seble Merid, 7-night trip
10/10 Excellent
May 17, 2024
Nice and friendly
Oliver
Oliver, 6-night trip
8/10 Good
May 22, 2024
first time there were no towels on sunbeds at an early;hour so no need to rush down and secure 2 although we have never bothered to do this. pool area and gardens very clean and tidy staff very nice & friendley Would definately recomend to friends & family
paul
paul, 7-night trip
6/10 Okay
Apr 23, 2025
Das Grupotel Natura Playa ist insgesamt ein solides Hotel für Gäste, die während ihres Aufenthalts keine großen Aktivitäten im Hotel erwarten. Unser Zimmer war großzügig geschnitten und praktisch eingerichtet, mit separatem Schlafzimmer, Wohnzimmer und einer kleinen Kochnische, die wir allerdings nicht genutzt haben. Wir hatten einen seitlichen Meerblick – diese Zimmerkategorie kann sich sowohl auf der Nord- als auch auf der Südseite befinden, eine gezielte Auswahl ist jedoch nicht möglich. Gerade im Frühjahr wäre die Südseite mit Blick auf den Pool sicherlich angenehmer.
Das Hotel liegt direkt am Strand, was grundsätzlich ein Pluspunkt ist. Leider war dieser während unseres Aufenthalts auf weiter Strecke von Algen bedeckt, die unangenehm rochen – ein Aspekt, den man bedenken sollte.
Das Personal gibt sich bemüht und ist überwiegend freundlich. Allerdings wirkt der Service an der Rezeption gelegentlich unprofessionell und könnte optimiert werden.
Das Essen bietet in der Regel eine gute Auswahl und ist oft schmackhaft. Es gab jedoch auch Speisen, die qualitativ nicht überzeugt haben.
Markus
Markus, 7-night trip
8/10 Good
Apr 18, 2025
Manque les produits de toillettes dans la chambre. Ménage a approfondir dans les chambres un coup de rafraichissement des chambres est a prevoir
Personnel d accueil et du restaurant vraiment top
nicolas
nicolas, 5-night trip
8/10 Good
Apr 18, 2025
Traumhafter Urlaub direkt am Meer – wir kommen wieder!
Wir haben im April eine wundervolle Woche im Grupotel Natura Playa in Playa de Muro verbracht. Das Hotel hat uns in nahezu allen Punkten überzeugt: Die Lage ist unschlagbar – direkt am wunderschönen, feinsandigen Strand und trotzdem ruhig gelegen.
Das gesamte Personal war überaus freundlich, aufmerksam und stets hilfsbereit. Die Sauberkeit im gesamten Hotel – ob Zimmer, Restaurant oder Außenbereich – war hervorragend. Besonders hervorheben möchten wir das abwechslungsreiche und qualitativ hochwertige Buffet: Jeden Tag gab es neue Köstlichkeiten sowie eine tolle Auswahl an frischem Obst (u. a. verschiedene Melonensorten, Orangen, Papaya, Kiwi, Äpfel und Bananen).
Einziger kleiner Kritikpunkt: Die Preise für alkoholische Cocktails an der Hotelbar fanden wir etwas überzogen (z. B. 9,40 € für einen Mojito).
Leider wurden während unseres Aufenthalts die Strände von der Segelquallenplage ( stinkende Kadaver) und von Seegras aufgrund der Vorsaison noch nicht gereinigt – dafür kann das Hotel jedoch nichts, es hat unseren Urlaub aber auch nicht wesentlich getrübt.
Insgesamt ein top geführtes Hotel mit Wohlfühlgarantie – wir kommen sehr gerne wieder!
Eric
Eric, 7-night trip
8/10 Good
Apr 14, 2025
Das Buffet war abwechslungsreich (für eine Woche Aufenthalt). Das Fleisch war mittelmäßig. Eine große Dessert Auswahl.
Die Betten waren hart. Die Zimmer sauber und das Personal war immer freundlich.
Martin
Martin, 7-night trip
10/10 Excellent
Apr 12, 2025
Es gab nichts auszusetzen…ein wirklich schönes Hotel!
Leider wurden wir auf dem Parkplatz davor Opfer eines Taschendiebs…er wollte Geld gewechselt haben und dabei hat er die Scheine entwendet.
Der Fahrradverleih ist teuer und nicht besonders kooperativ.
Annette
Annette, 8-night trip
10/10 Excellent
Nov 4, 2024
Thomas
Thomas, 11-night trip
10/10 Excellent
Nov 3, 2024
Direkt zwischen Strand und Naturschutzgebiet gelegen.
Ruhige Lage. Viele Bademöglichkeiten (Meer, 4 Outdoor-Pools, 1 Indoor-Pool Sauna).
Reichhaltiges Angebot an Essen (auch viel für Veganer), das z.T. nach persönlichen Wünschen frisch zubereitet wird.
Große Zimmer mit Balkon.
Tilo
Tilo, 7-night trip
8/10 Good
Sep 18, 2024
Mats
Mats, 3-night trip
10/10 Excellent
Sep 14, 2024
El Sitio está muy bien, buena Piscina, buenas Habitaciones y acceso directo a la Playa, que es muy buena.
La pega es que los Horarios de las Comidas est adaptados a los Alemanes, la Cena es de 18:30 a 21h y los Animadores no saben Castellano, y no tratan de integrarte, mi hijo de 9 Años no pudo jugar a nada con ellos.
IGNACIO XABIER ARRIOLA
IGNACIO XABIER ARRIOLA, 7-night trip
10/10 Excellent
Aug 20, 2024
Sebastian
Sebastian, 1-night trip
10/10 Excellent
Aug 19, 2024
TONY
TONY, 10-night trip
10/10 Excellent
Aug 18, 2024
Ottimo albergo per le famiglie con bambini. Tutto perfetto
Violeta
Violeta, 8-night trip
10/10 Excellent
Aug 17, 2024
Todo perfecto
Todo muy bien. lo mejor la amabilidad del personal y la zona de la piscina. El desayuno me pareció muy bueno y la comida en el hotel tiene precios muy razonables
Angel
Angel, 7-night trip
10/10 Excellent
Aug 13, 2024
Unsere Kinder waren begeistert!
Personal wirklich sehr nett und zuvorkommend.
Unsere Kinder waren begeistert. Das ist das was zählt.
Verbesserungsvorschlag zum Thema Essen:
Ein paar Sachen mehr für Kids zur Auswahl. Vielleicht Burger, Chicken Nuggets jeden Abend.
Pizza muss man nicht selbst machen, aber dann bitte einen besseren Lieferanten suchen. Die waren nicht so gut. Die Angebotene war wirklich grade so ok, also 4-.
Poollandschaft wirklich toll für Kids. Auch der Strand toll und Lage.
Thomas
Thomas, 5-night trip
8/10 Good
Aug 2, 2024
Man kann am Pool liegen und spontan ins Meer schwimmen gehen. Außerdem war die Animation für Kinder sehr gut.
Das Essen war gut, aber gerade für Kinder eher eintönig.
Constantin
Constantin, 11-night trip
6/10 Okay
Jul 24, 2024
Low quality hotel
The rooms were so basic for the price we paid. No amenities what so ever… no hair dryer water bottle or even shampoos or conditioners.
Cleaning lady was rude… the food at the restaurant was horrible snd the lady cook very rude,
Front desk was freindly. Sylvia was very nice