Comfort Zone Naples

City-center guesthouse within walking distance of Port of Naples

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When you stay at Comfort Zone Naples, you'll be in a great location, within just a 10-minute walk of Port of Naples and Via Toledo. Also, Spaccanapoli and Molo Beverello Port are within just a 10-minute walk. The property is just a short walk to public transportation: Università Station is 2 minutes and Via Colombo - De Gasperi Tram Stop is 3 minutes.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Non-smoking
$85
The current price is $106 total
includes taxes & fees
Nov 3 - Nov 4

Room options

Available filters for rooms
Showing 8 of 8 rooms

Comfort Room, Balcony

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Classic Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Comfort Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Royal Room, Sauna

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Luxury Room, Sauna and Hot Tub

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, Balcony - Dependance

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Deluxe Double Room with Balcony - Dependence

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Comfort Room, Kitchen and Whirlpool, City View - Dependance

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Via Loggia Dei Pisani 25, Naples, NA, 80133

What's nearby

  • Piazza del Municipio - 3 min walk - 0.3 km
  • Via Toledo - 5 min walk - 0.5 km
  • Molo Beverello Port - 7 min walk - 0.6 km
  • Spaccanapoli - 7 min walk - 0.6 km
  • Port of Naples - 7 min walk - 0.6 km

Getting around

  • Naples Intl. Airport (NAP) - 27 min drive
  • Napoli Marittima Station - 11 min walk
  • Montesanto Station - 15 min walk
  • Naples Central Station - 28 min walk
  • Università Station - 2 min walk
  • Via Colombo - De Gasperi Tram Stop - 3 min walk
  • Via Marina - Porta di Massa Tram Stop - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪KOI sushi restaurant - ‬3 min walk
  • ‪Osteria da Ciccio e Mery - ‬4 min walk
  • ‪Signora Bettola - ‬3 min walk
  • ‪Kitebeer - ‬4 min walk
  • ‪La Nova Central - ‬3 min walk

About this property

Comfort Zone Naples

  • When you stay at Comfort Zone Naples, you'll be in a great location, within just a 10-minute walk of Port of Naples and Via Toledo. Also, Spaccanapoli and Molo Beverello Port are within just a 10-minute walk. The property is just a short walk to public transportation: Università Station is 2 minutes and Via Colombo - De Gasperi Tram Stop is 3 minutes.

At a glance

Hotel size

    • 9 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 9:00 AM - 7:00 PM
    • The check-in location differs from the property location; go to: [Via Loggia dei Pisani 25]
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property's breakfast is served at a nearby bar, located 5 meters away.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle from 8:00 AM to 11:00 PM*

Other information

    • Smoke-free property

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Reviews

Comfort Zone Naples Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Clean, very friendly staff great location
Verified review

10/10 Exceptional

The host was amazing, there were room cleaning service
Verified review

10/10 Exceptional

Close to the port, metro line and the port. So if you need to travel anywhere away from Naples for day trips it was super convenient. Daily free breakfast was nice. The front desk manager is super helpful. Finding the door to the property was a little challenging but it was something we laughed about later for our own stupidity.
Verified review

10/10 Exceptional

The room was beautiful! It had a sauna inside the room we were mind blown. Clean, well located simply amazing!
Verified review

8/10 Very good

Quick easy check in. Woman working front desk was very nice. Great location to sites. Clean room, bed comfortable
Verified review

10/10 Exceptional

The stay was perfect. The onsite staff were extremely accommodating. On our next stop in Naples we will be back. Thank you!
Verified review

10/10 Exceptional

Centrally located, our room was very clean and well equipped with towels and drinks facilities. The host was lovely and online check in was straightforward. Don't let the street to the accommodation put you off because we didn't feel unsafe at any point. Ignore negatives and embrace it for what it is. We really enjoyed our stay and the host contacted me when I left my ID on departure overall a positive enjoyable experience and no regrets. Love the chaoticness that Naples has to offer!
Verified review

10/10 Exceptional

The staff is incredible! Amazing place to stay
Verified review

10/10 Exceptional

Very spacious hotel rooms on a high floor in the city center. Despite this, was a very reasonable price and was very well kept.
Verified review

6/10 Good

It’s okay…to sleep one night and thats it. We arrived at 8pm and hotel is located in a dark alleyway.
Verified review

10/10 Exceptional

You get exactly what is advertised. My only hiccup was that the heat doesn’t turn on in the city of Rome till 15th Nov and I was cold before that 😅
Verified review

8/10 Very good

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Verified review

8/10 Very good

Perfekte Lage um Neapel zu besichtigen. Bisschen schwer zu finden, aber sonst weiter zu empfehlen. Kein richtiger Frühstück, nur paar Kleinigkeiten (alles süß) im Flur aufgestellt und essen muss man im Zimmer
Verified review

6/10 Good

Komplisert innsjekking. Frokostmenyen var dårlig. Veldig god seng. Deilig med balkong.Sentralt i Napoli.
Verified review

6/10 Good

Purtroppo il menù è a buffet in corridoio poi devi portartelo in camera dove non c'è spazio per 4 persone
Verified review

8/10 Very good

All'accoglienza personale disponibile e simpatico. Posizione centralissima e comoda per raggiungere tutto. Colazione top al bar. Unica pecca è stata il servizio di deposito bagaglio il giorno della partenza. Nessuno alla reception e nessuno che rispondeva al telefono nel momento in cui dovevamo ritirare i bagagli
Verified review

10/10 Exceptional

stanza pulita e molto confortevole, Annalisa top!!!
Verified review

6/10 Good

Posizione ottima, troppi scalini nella camera, sono pericolosi
Verified review

6/10 Good

Mwai…

Arrivée facilitée en dehors des horaires d ouverture, la suite n a que le spa dommage. Le choix a été fait de pars les avis mais bof literie abîmée le cadre est sympa le petit dej au bar d à côté juste horrible limite degueux. Impression mitigée mais si retour sur Naples le comfort zone ne sera pas choisi. J allais oublier les sms pour savoir si on a libéré la chambre à 08h du mat 😂😂 mais l accueil et la communication était sympas
Verified review

10/10 Exceptional

Hemos estado en total 4 noches en fechas y habitaciones distintas. Tiene 2 direcciones una en frente la otra con varias habitaciones. Escogí este B&B porque me pareció una zona dónde podíamos ir caminando a todas partes (centro, vía Toledo, Quarterie español, plebiscito y coger ferrys) o en metro si hacía falta como fue el caso para ir a la estación de tren. Cogimos ferry para Capri y fuimos caminando a la terminal, esta cerca. También cogimos el Alibus en la parada del puerto, esta cerca. Las 2 habitaciones que cogimos eran amplias, con luz, balcón, limpias y bien insonorizadas. Obviamente se oye el tránsito de Nápoles, pero dónde no se oye... las habitaciones están bien aisladas el ruido que se pueda oir de tránsito es el normal de todo Nápoles. Habitaciones limpias, cambian toallas, hacen la cama pero no cambian sábanas, no hay champú si jabón. La atención recibida por Annalisa fue muy correcta: enseguida nos contactó antes de llegar para concretar hora de llegada, nos guardó las maletas tres días sin cargo mientras hacíamos ruta por la costa de Amalfi y volvíamos al hotel. El desayuno que dan es un vale para el bar de abajo: Pascucci Gran Caffé. Este bar está genial, desayuno típico de Nápoles croissant o sfogiatella o ... más café y un zumo, todo buenísimo.
Verified review

6/10 Good

Logement très bien placé, parcontre la chambre a besoin d'un rafraîchissement.. Manque d'information pour le petit déjeuné.
Verified review

10/10 Exceptional

Très bien situé

Très belle chambre spacieuse belle salle de bain avec grande douche. Proche du centre historique et du port
Verified review

2/10 Poor

Find Somewhere Else to Stay

My husband and I booked a room with a sauna and spa tub at Comfort Zone planning on it being the grand finale to our Italy vacation. This place turned out to be not just the worst place that we stayed at in Italy, but the worst hotel experience of our lives. We settled down in our room and upon getting into the tub, I was immediately electrocuted when I turned on the jets. To make matters worse, the jets began spewing out massive amounts of brown scum all over my husband and I. We immediately got out, turned everything off, began draining the tub and got in the shower (which had black mold in it). As it drained, the jets turned back on, which sprayed water all over our room due to the lower water level of the tub. We frantically tried to turn them off, however, we were badly electrocuted each time we tried to press the button while being doused in scum water. Finally, the jets turned off on their own. At this point, the room and our luggage was completely water logged. My husband had to actually dump water out of his suitcase. We contacted the host, who refused to drive across town to help us due to it being late at night and a long drive. Frustrated, we got in bed to try to at least get a few hours of sleep. We were awoken to the horrible noise of the jets coming back on later in the night, which we again were electrocuted and unable to shut off. The host refused to help refund us the following morning and has been uncooperative with hotels.com requesting a refund for us.
The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage
The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage
One of the switches that failed to turn the tub’s jets off.
One of many black mold spots in the shower.
Verified review

6/10 Good

Pagato anticipato alto prezzo x camera tripla e ci hanno assegnato una doppia per 3 persone. Dopo 3 ore di discussione e presa in giro, ci hanno rimborsato la differenza. Non merita il punteggio 9 come scritto. Siamo stati bene, cmq, dopo l'inizio snervante. Ottima posizione, personale gentile, pulizia discreta, mancanza di una hall, letti comodi, tv difettosa e pure il riscaldamento difettoso. Necessaria matutenzione e controllo prima di assegnare la camera. Vista una tripla che tripla era e non c'era paragone con quella assegnata a noi. I Clienti sono preziosi. Nn si prendono in giro a 384 euro 3 notti una doppia passata x tripla. Pagare in anticipo a scatola chiusa è sempre troppo rischioso e per le prossime volte contatterò direttamente la struttura ovunque io vada per non trovarmi piu in situazioni incresciose. La signora Annalisa molto gentile e con grande savoir faire.....esasperante....Nel complesso tutto poi si e risolto ...ma che fatica..
Verified review

10/10 Exceptional

Siamo stati coccolati dall’inizio fino oltre la fine. Annalisa non ci ha fatto mancare niente ed era disponibile a qualsiasi orario. Lo consiglio a tutti!