The experience was not what I expected, the staff was rude the manger of the Adults only side was VERY rude before arriving to the hotel I called & spoke to a woman and she said she was a manger for the adults only side , I let her know I would arrive early so would I be able to check in early she told me it would be fine , on arrival when I explained I spoken to a manger  for early check in , the staff  gotten  the manger , she told me I never spoke to someone and she’s the only manger for that side so basically calling me a liar , I didn’t understand how the instructions I left for the room was noted when I called for early check in but she said I never spoke to anyone  , she must of forgot but instead of saying that she said no one could of told me I can check in early …. It’s gets WORSE the ice machines was not working , we had no wash cloths for a day , the staff don’t understand to much English so they wasn’t to helpful , I had to call for house keeping ALSO t had to leave towels down on the floor bcuz the floor was so slippery , my room was a swim up and the pool was not clean , no one came from the 4 nights I was there to Clean the pool , bugs , Leaves , hair . You can see the dirt floating around …
There was No room service like it said it would be , the bar was not a bar it had a few bottles and a couple of juices and that was your drink nothing special , for it to be all inclusive the brand liquor you had to pay for , you have the guys with the blue shirts harassin