When you stay at Charlottehaven, you'll be within a 10-minute drive of Tivoli Gardens and Strøget. Guests can take a dip in the indoor pool or grab a bite to eat at The Café, which serves breakfast and lunch. Other features include a health club, a fitness center, and a sauna. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Nordhavn Station is 4 minutes and Orientkaj Station is 12 minutes.
VIP Access
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pet friendly
Free WiFi
Main amenities (12)
Weekly housekeeping
Near the beach
Restaurant
Indoor pool
Breakfast available
Health club
Sauna
Self parking
Room service
Coffee shop/cafe
In-room childcare
Conference center
For families (6)
Playground on site
In-room childcare (surcharge)
Kitchen
Private bathroom
Separate bedroom
Separate dining area
The current price is $237
$237
$296 total
includes taxes & fees
Oct 18 - Oct 19
Why we love this property
Dining in three ways
Experience al fresco and garden-view dining at the restaurant. The cafe adds another tasty option, while in-room champagne service elevates any meal.
Luxurious sleep sanctuary
Egyptian cotton sheets and pillowtop mattresses ensure a blissful slumber. Guests can enjoy champagne service and slip into plush bathrobes.
When you stay at Charlottehaven, you'll be within a 10-minute drive of Tivoli Gardens and Strøget. Guests can take a dip in the indoor pool or grab a bite to eat at The Café, which serves breakfast and lunch. Other features include a health club, a fitness center, and a sauna. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Nordhavn Station is 4 minutes and Orientkaj Station is 12 minutes.
At a glance
Hotel size
81 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 25
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The property charges 3.2 percent for credit card payments
The check-in location differs from the property location; go to: [Charlottehaven Garden reception,Hjørringgade 12C,2100 Copenhagen]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
Pets
Pets allowed (2 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Covered onsite self parking (DKK 225 per day)
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–1:00 PM on weekends
Restaurant
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Playground
Childcare in room (surcharge)
Children's menu
What to do
Fitness classes
Pilates classes
Yoga classes
Bicycle tour information
Beach nearby
Working away
Business center
7 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
4 buildings/towers
Built in 2004
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Health club
An indoor pool
Sauna
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible bathtub
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in public areas
Room amenities
Be entertained
43-inch flat-screen TV
Premium cable channels
Home comfort
Espresso maker
Electric kettle
Bathrobes
Iron/ironing board
Free weights
Other workout equipment
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
Separate dining area
Separate living room
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi and wired internet
Food and drink
Champagne service
Refrigerator
Freezer
Kitchen
Stovetop
Oven
Toaster
Cookware, dishes, and utensils
Dishwasher
More
Weekly housekeeping
Special features
Dining
The Café - Overlooking the garden, this café serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open select days.
Awards and affiliations
Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately DKK 150 to 295 for adults, and DKK 125 to 175 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3.2 percent
Renovations and closures
The following facilities or services will be unavailable from September 14 2026 to October 19 2026 (dates subject to change):
Swimming pool
Children & extra beds
In-room babysitting is available for an extra charge
Cribs/infant beds are available for DKK 250.0 per day
Rollaway beds are available for DKK 250.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of DKK 500 per pet (may vary based on length of stay)
Parking
Covered self parking costs DKK 225 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Guests under 5 years old are not allowed in the swimming pool
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Also known as
Charlottehaven Hotel Copenhagen
Charlottehaven Hotel
Charlottehaven Copenhagen
Charlottehaven Hotel
Charlottehaven Copenhagen
Charlottehaven Hotel Copenhagen
Frequently asked questions
Does Charlottehaven offer free cancellation for a full refund?
Yes, Charlottehaven does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Charlottehaven?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM. The pool will be unavailable from September 14 2026 to October 19 2026 (dates subject to change).
Are pets allowed at Charlottehaven?
Yes, pets are welcome, with a limit of 2 total. There's a charge of DKK 500 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Charlottehaven?
Yes. Self parking costs DKK 225 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Charlottehaven?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Charlottehaven?
No, this hotel doesn't have a casino, but Casino Copenhagen (8-min drive) is nearby.
What is there to do at Charlottehaven and nearby?
Onsite recreation at Charlottehaven includes fitness classes, Pilates, and yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a health club. Charlottehaven also has a picnic area and a garden.
Are there restaurants at or near Charlottehaven?
Yes, The Café offers alfresco dining and garden views.
Does Charlottehaven have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a coffee maker, and a toaster.
What's the area around Charlottehaven like?
Charlottehaven is a short 4-minute walk from Nordhavn Station and 19 minutes' walk from Parken Stadium.
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Reviews
Charlottehaven Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.4
Location
9.2
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The fitness area was described as awesome, fantastic, and well-equipped with many reviewers enjoying its use. (17 reviews)
The restaurant downstairs offered excellent food, great setting, and friendly staff, especially during weekend brunches. (7 reviews)
The pool was excellent, immaculately clean, and quiet with floats available for kids. (13 reviews)
Service was excellent & hotel was beautiful with every amenity available
Verified review
10/10 Exceptional
Apr 14, 2026
The staff was super friendly and supportive.
Great for staying there with family
Verified review
10/10 Exceptional
Jun 14, 2026
Very spacious rooms with fantastic water view! Super quiet but convenient location. Front desk staffs were very helpful and friendly! Kinda wish they have some occasional light housing keeping/cleaning services (only provided for 1-week+ stay) but I’d still highly recommend the stay!
Verified review
10/10 Exceptional
Jun 27, 2026
Our family of 4 had a great stay here with our 2 young kids. The apartment was modern and spacious and had all the amenities we needed (having a washer and dryer was great while traveling with little kids). We loved the location - much quieter then the busy Nyhavn area, with the trendy Nordhavn area just across the street and both metro and train also located just across the street so the whole city was accessible in just a matter of minutes. Food was also great and the playground was fun for the kids. Thanks!
Verified review
10/10 Exceptional
Nov 14, 2025
Room was clean nd the staff was friendly.
Verified review
10/10 Exceptional
Aug 15, 2024
Great location
Great location loads of great restaurants and ocean swimming.
Verified review
10/10 Exceptional
Dec 5, 2025
Clean room. Courteous staff. Great fitness facility.
Verified review
10/10 Exceptional
Aug 18, 2026
A large complex, well maintained and very friendly staff. They charged me for parking but reversed it when I reminded them it was included in the booking.
The pool is large and impressive, appreciated the extensive fitness facilities and sauna, though access was a bit confusing (from upstairs to downstairs and upstairs again).
This was our last stop on a long European tour and it was nice to have two rooms so the kids could have their own space. Appreciated the little deck and the washing machine. Kitchen is minimally stocked (four small glasses, four coffee cups, four forks, two saucepans) so couldn’t really cook here, but it worked for what we needed.
The couch was small (definitely couldn’t fit more than two of us though we aren’t large folks) and not very comfortable, beds were on par with other European places. The fan was helpful along with opening windows, but there was quite a lot of noise from a daycare next door, construction, etc.
Lots of restaurants in the neighborhood, several grocery stores within a few minutes walk. It is very close to public transit so easy to get to other sights in Copenhagen.
Overall very happy with the stay, though like everything in Denmark it was $$$!
Verified review
10/10 Exceptional
Jul 3, 2025
Nice place, good location access to full gym, transport nearby.
Verified review
10/10 Exceptional
May 4, 2025
Wonderful spacious room with all you need!
Great large room with everything you need plus a big terrace. Fantastic stay. We will be back!
Verified review
10/10 Exceptional
Jul 22, 2024
The Place to Stay in Copenhagen
Wonderful spacious hotel condo room with great location, amenities and view (if you book a penthouse suite), as well as a friendly attentive staff that made our stay easy and enjoyable. Will definitely stay there again.
Verified review
10/10 Exceptional
Apr 28, 2024
Loved the serenity of the corner room with views in every direction! Looking forward to my next visit!
Verified review
8/10 Very good
Aug 8, 2023
Great place if you want an apt instead of a hotel
Super friendly staff; clean apartment; good amenities. Only negative is that it's a bit far from the center of the city.
Verified review
10/10 Exceptional
Jul 18, 2024
All around outstanding. Welcoming, comfortable, convenient and great value.
Verified review
10/10 Exceptional
Jul 21, 2024
Well situated, practical room and good personal.
Verified review
10/10 Exceptional
Jul 20, 2024
Nice convenient accessible. Having a home feeling was great. Fitness area was awesome. Easy to walk to transportation, food, grocery stores and stadium with entertainment.
Verified review
8/10 Very good
Aug 31, 2024
Convenient location for parking and catching the train. Could walk everywhere if we didn’t have two kids in tow, such a pleasant staff and great gym!!!
Verified review
10/10 Exceptional
Jun 21, 2024
We stayed in the tower and our room on the 7th floor was amazing with views across the whole city and harbour. Metro and trains within 5 minute walk and only 25 mins from the airport. Highly recommended.
Verified review
10/10 Exceptional
May 12, 2024
Great apartment hotel. Close to Metro and S trains. Easy Metro ride from the airport and only a few stops from city centre.
Apartment was great, and clean and had all the necessary appliances. Guests have access to the health centre pool at any time.
Helpful and friendly staff.
Verified review
8/10 Very good
May 17, 2025
Very convenient for the Copenhagen marathon. In a beautiful & safe residential area. These are apartments with a washing machine and a dishwasher. They are very clean. There’s a check in area with a brunch place. The building shows its age - but overall happy.
Verified review
10/10 Exceptional
Jun 24, 2025
As promised. New and clean with all the right items needed.
Verified review
10/10 Exceptional
May 12, 2024
Fully-equipped room, including the kitchen. Very clean. Perfect for a family. The pool is not available for children and hard to access (through the gym).
Verified review
10/10 Exceptional
Aug 3, 2024
Really great accomodation, located very close to the metro and train at Nordhavn, meaning it's so easy to get in and out of central Copenhagen but well placed to venture off up to Hornbeak and Honsingor. Excellent pool, immaculately clean and pretty quiet with all the floats needed for kids. Nordhavn is a new area with outdoor swimming, restaurants and plenty of grocery shops (Menu/Metro/Lidl). We self catered so cannot comment on breakfast available in hotel. Thanks Charlottehavn - we will be back!
Verified review
10/10 Exceptional
Sep 17, 2025
Great walkable location with excellent, friendly multilingual customer service staff (Danish & English).
The facilities were going through renovations but it was still all usable and will be beautiful when it’s finished.
Warning - Copenhagen is not a cheap city for accommodation. Needing space for ourselves and our adult daughter for 4 nights, (more that a folding mobile bed), we opted for this apartment@ approx $AU1,000 per night it was more than we expected to have to pay but the apartment, property, location and service could not be faulted.
Loved the ‘green’ initiatives!
Would definitely recommend and return.
Verified review
10/10 Exceptional
Jun 11, 2024
Wow what a fantastic property! So great to find an affordable place to stay that had great space for us while travelling! Staff were exceptional and helpful! Room felt like home, had everything we needed, space to make it feel like home, prepare meals, work, relax and great quiet space to sleep with excellent black out blinds. Loved looking over the garden from the balcony listening to the birds. The in suite laundry was also a great feature for the length of our stay. The restaurant downstairs was excellent - we loved the weekend brunches - great setting, staff and food! Great gym and yoga facilities on site. Loved the walk ability to the water, great restaurants and shopping. Fantastic place wish we could have stayed forever.