Located in a tranquil setting, Maki Hotel offers a warm welcome with breakfast, a charming terrace and garden. Connect to WiFi while enjoying coffee or tea in the lobby. The helpful staff has left a lasting impression on previous guests.
When visiting Pucón, Maki Hotel is a great choice to consider. Free perks include WiFi, self parking, and buffet breakfast daily between 8:30 AM and 10:30 AM. Other features include a terrace and a garden. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
14 rooms
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Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, covered onsite self parking
Onsite parking limited
Free offsite parking nearby
Street parking available
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Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 8:30 AM–10:30 AM
Coffee/tea in a common area
Room service
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Accessibility
Wheelchair-accessible registration desk
Room amenities
Be entertained
Smart television
Netflix
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 15 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Maki Hotel Pucon
Maki Pucon
Maki Hotel Hotel
Maki Hotel Pucón
Maki Hotel Hotel Pucón
Frequently asked questions
Does Maki Hotel offer free cancellation for a full refund?
Yes, Maki Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Maki Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Maki Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Maki Hotel?
Check-in start time: 3:30 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Maki Hotel?
No, this hotel doesn't have a casino, but Enjoy Pucon Casino (13-min walk) is nearby.
What is there to do at Maki Hotel and nearby?
Maki Hotel has a garden.
What's the area around Maki Hotel like?
Maki Hotel is a short 12-minute walk from La Poza and 13 minutes' walk from Enjoy Pucon Casino.
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Reviews
Maki Hotel Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.2
Location
9.8
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was plentiful, delicious, and prepared with care by a cheerful and attentive crew. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Breakfast
Room
Service staff
Location
Balcony
Reviews
Verified
10/10 Exceptional
Nov 25, 2025
A beautiful Hotel.
Room was spotless and spacious very comfortable and with a
magnificensurroundings.
NELBA
NELBA, 2-night trip
Verified
10/10 Exceptional
Feb 13, 2026
Staff were helpful and friendly, hotel and rooms were nice. I had an issue with my credit card and the staff helped me work through it and even let me stay my first night on faith that payment would work, instead of making a big deal about it.
Glad I booked my weekend stay in Pucón here.
Graeme
Graeme, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2026
lovely building- room was gorgeous and opened up on to a garden/deck which was a lovely space. friendly staff. highly recommend
Kara
Kara, 2-night trip
Verified
8/10 Very good
Jan 22, 2026
All very clear, friendly and quick
Ullrich
Ullrich, 1-night trip
Verified
8/10 Very good
Aug 14, 2023
Outstanding location and staff.
Oyantay
Oyantay, 2-night trip
Verified
10/10 Exceptional
Dec 11, 2024
We had a wonderful stay at this hotel. The room and bed were comfortable, the front desk staff were very helpful and had excellent suggestions about the area.
Ursula
Ursula, 1-night trip
Verified
10/10 Exceptional
Mar 20, 2024
The staff were incredible and the accommodations exceeded our expectations in every way! We would absolutely stay there again.
Heather
Heather, 5-night trip
Verified
10/10 Exceptional
Jan 19, 2025
A small hotel run by two very nice people. Food all local made..the hotel and proprietors are very much part of the community of pucon.
andrew
andrew, 1-night trip
Verified
10/10 Exceptional
Apr 8, 2025
Very nice hotel with very friendly staff. We stayed in a room with a great view of villarica volcano. Also only a short walk to restaurants and shops. Hotel were able to provide gluten free breakfast.
Robert
Robert, 4-night trip
Verified
10/10 Exceptional
Aug 22, 2024
The owners should be very of creating such a relaxing, comfortable hotel with excellent staff who are very friendly, knowledgeable, accommodating and well trained
Gary
Gary, 4-night trip
Verified
10/10 Exceptional
Apr 15, 2025
Easy to move around. Nice crew. Good breakfast
Juan
Juan, 3-night trip
Verified
10/10 Exceptional
Jan 19, 2024
Nice clean property
Tania
Tania, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2025
Amazing hotel in Pucon, great breakfast, best scrambled eggs on our travels. Staff were so friendly and hotel was spotless. Really quirky with lots of lovely artworks in the hotel. They should get in touch with Laundrette and bus company across the road to arrange to cut the tree down to give you unspoilt views of the volcano. Would defo stay here again.
Michelle
Michelle, 6-night trip
Verified
10/10 Exceptional
Mar 22, 2025
We loved our stay at Hotel Maki. The fabric art decorating the hotel is very beautiful as is all the natural wood. We had a lovely balcony overlooking a gorgeous garden. The staff was extremely helpful and friendly. Daily breakfast was wonderful. Can’t say enough good things. We would return and stay there again!
Rebecca
Rebecca, 3-night trip
Verified
10/10 Exceptional
Aug 24, 2024
I was in town for a conference and had a wonderful stay at Maki Hotel. The staff were all super friendly and kind and the room and property were well-kept and clean. Everything was in convenient walking distance. I genuinely could not have been happier!
Daniel
Daniel, 6-night trip
Verified
8/10 Very good
Dec 7, 2025
I’m torn on leaving 4* and not 5*, as the stay was really good; really friendly and helpful staff, clean and pretty hotel with a generous breakfast and helpful parking.
The only issue is the hotel’s sound proofing and being located on the same street as a bus station. It means that without fail you will wake up when the first buses of the day travel down the street, which was usually 6am.
Perhaps this is avoiding if you’re not facing the road, but we were and so it was a shame to be woken up every morning.
Outside of that, everything was really good.
James
James, 4-night trip
Verified
6/10 Good
Oct 4, 2025
So … how can I say the rooms are small and the walls are paper thin you can hear the people next door. It was very noisy. We got the moans at 10 at 1:30 and at 6:30 the bed was banging against the wall, we did not appreciate …
Didn’t sleep much
We did appreciate the breakfast and the older guy who prepared delicious eggs for us. He was the only highlight of our stay.
Sabrina
Sabrina, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2024
Nice, clean and quiet place. Breakfast was awesome. The only problem is you need to organize everyday your schedule for breakfast since the space is small. The rest is perrfect
Andrea
Andrea, 4-night trip
Verified
10/10 Exceptional
Jan 13, 2024
Great location. Wonderful receptionist. Check in was so so fast. Parking was easy and free. Room was clean and well-appointed. Breakfast was excellent. Not a single complaint. Just a beautiful and peaceful experience. Will definitely come back.
skyler
skyler, 1-night trip
Verified
10/10 Exceptional
Dec 10, 2025
Enjoyed our stay and they booked our activities
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Nov 20, 2025
Clean room, excellent staff, great location
Maria
Maria, 2-night trip
Verified
10/10 Exceptional
Oct 3, 2025
Great Hotel, amazing experience.
mauricio
mauricio, 1-night trip
Verified
10/10 Exceptional
Dec 11, 2025
Great location. Small room but adequate and a nice sized king mattress that two people can share. Solid breakfast. Accomodating and responsive front desk.
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Nov 19, 2025
Awesome
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Mar 8, 2023
Highly recommend
Wonderful hotel. We really enjoyed that it was small and the service was very personal. Excellent breakfast too!