Hotel Kasansui

Property class: 3
Hotel with spa, near Hakone Kowakien Yunessun

Choose dates to view prices

Hotel Kasansui offers a great location, putting you within a 15-minute walk of Hakone Gora Park and Ōwakudani. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Also, Hakone Kowakien Yunessun and Hakone Open Air Museum are just a 5-minute drive away. The helpful staff and overall property condition get good marks from fellow travelers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (10)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Free train station pick-up
  • Free train station drop-off
  • Meeting rooms
  • Front-desk safe
  • Vending machine
  • Luggage storage
  • Limited hour front desk

Feel at home (5)

  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Flat-panel TV
  • Free self parking
  • Free toiletries
The current price is $176
$195 total
Oct 29 - Oct 30

Room options

View all photos for Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

A modern bedroom with a wooden bed, a small table, two chairs, and a large window with a view of greenery.

Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

A hotel room with two beds, a desk with a TV, a chair, and a small table.

Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

A hotel room with a bed, bedside table, and a desk with a chair.

Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Limited to 1 Room - Standard Twin Room with private bath outside (50-minute slot/Not a hot spring)

A bathroom with a wooden bathtub, a large mirror, and wooden paneling on the walls.

Limited to 1 Room - Standard Twin Room with private bath outside (50-minute slot/Not a hot spring)

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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A building entrance with a wooden facade, a metal railing, and a sign reading 'WPÜ HAKONE'.
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  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 474 reviews
The price is $160
$178 total
Oct 28 - Oct 29
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About the neighborhood

Map
1320-72, Hakone, Hakone, Kanagawa, 250-0408

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Museum of Art - 12 min walk - 1.0 km
  • Hakone Gora Park - 13 min walk - 1.2 km
  • Ōwakudani - 18 min walk - 1.5 km
  • Hakone Kowakien Yunessun - 2 min drive - 1.1 km

Getting around

  • Haneda Airport (HND) - 104 min drive
  • Narita Intl. Airport (NRT) - 161 min drive
  • Hakone Miyanoshita Station - 5 min drive
  • Hakone Ohiradai Station - 7 min drive
  • Hakone Gora Station - 18 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪箱根餃子センター - ‬3 min drive
  • ‪CAFE Ryusenkei - ‬3 min drive
  • ‪ダイニングはこね - ‬18 min walk
  • ‪鮨・天麩羅 風月 - ‬18 min walk
  • ‪奈可むら - ‬4 min drive

About this property

Hotel Kasansui

  • Hotel Kasansui offers a great location, putting you within a 15-minute walk of Hakone Gora Park and Ōwakudani. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Also, Hakone Kowakien Yunessun and Hakone Open Air Museum are just a 5-minute drive away. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
10:00am

Hotel size

    • 10 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7 AM - 9 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
    • This property is unable to accommodate dietary restrictions, including gluten-free meals. Guests with food allergies must contact this property at least 3 days in advance.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited

Transfers

    • Free train station shuttle from 3:00 PM to 5:30 PM*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Kaiseki meal

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Full-service spa

Accessibility

  • Well-lit path to entrance
  • 6 stairs to reach property

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

HOTEL KASANSUI Hakone
KASANSUI Hakone
KASANSUI
HOTEL KASANSUI Hotel
HOTEL KASANSUI Hakone
HOTEL KASANSUI Hotel Hakone

Frequently asked questions

Does Hotel Kasansui offer free cancellation for a full refund?

Yes, Hotel Kasansui does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Kasansui?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Kasansui?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Kasansui?

Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is 10 AM.

What is there to do at Hotel Kasansui and nearby?

Hotel Kasansui has a spa.

Are there restaurants at or near Hotel Kasansui?

Yes, there's an onsite restaurant.

What's the area around Hotel Kasansui like?

Hotel Kasansui is a short 11-minute walk from Hakone Gora Park and 15 minutes' walk from Ōwakudani.

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Reviews

Hotel Kasansui Reviews

8.4

Very Good

8.4

Cleanliness

7.8

Location

9.0

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered delicious food with a wide variety of dishes and generous portions. (10 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Cable car
Bathroom

Reviews

Verified review

10/10 Exceptional

Onsen was a welcome treat. Yhe staff and host were all very friendly. Large rooms, very clean.
Verified review

8/10 Very good

The staff were incredibly nice. Drove us to the station so that we wouldnt have to get a cab or walk to the cable car. Good eating experience. Youll certainly try some new things.
Verified review

10/10 Exceptional

As others mentioned the property is a bit dated but otherwise an excellent place to stay around Hakone and is very conveniently located from the cable car and the train stop. Food and Onsen were great and the place gives an idea of Japanese traditional hospitality. You can easily ship your luggage from the hakone station and don’t have to carry them around. If you have any dietary restrictions make sure you tell them in advance because their food offerings are predetermined. I would stay again
Verified review

4/10 Fair

1. Staff are all very nice and polite 2. The worst thing is the food. Dinner is not food, not much food and we need to drive to family mart to buy cup noddle 3. Onsen is real but no good view
Verified review

10/10 Exceptional

A cozy resting place in the middle of Hakone!

Hotel Kasansui is a lovely place just around the corner from the Hakone Ropeway and situated directly next to the local bus stop. The staff were very friendly and helpful, and my friend who did not speak Japanese could still communicate with them. As a part of our stay, dinner and breakfast was included, and it did not disappoint. The total price we paid versus what we recieved seemed like a steal, and the set courses were delicious! Another part of the stay was the baths, and the two different rooms both had a nice window to watch the green foliage, and one with a semi open roof to breathe some fresh air while soaking. The hotel feels like it has been around for a while, and some parts of the building and furniture feel a bit worn, but all in all we really felt like we got good value and a great experience!
Verified review

6/10 Good

Property was very well maintained and the owners were extremely kind. The onsens were great, and a traditional Japanese dinner and breakfast were included in the stay. The two main aspects I didn’t love about the stay were the beds and transportation to and from the hotel. Maybe I missed it or it wasn’t super clear in the description, but our twin beds were more like thin mattress pads and were super uncomfortable. I don’t think every room is like this, so verify with the pictures and descriptions. For the transportation to and from the main train station, there’s a poorly timed bus that doesn’t adhere to the bus schedule at all (granted, they delays are probably caused by tourists not knowing how Japan buses work). If you plan to stay in this area in general, expect another 1.5 hours of travel from the train station due to waiting for the bus and taking the bus.
Verified review

10/10 Exceptional

We had a great stay
Verified review

8/10 Very good

Staff is very helpful and nice. It is wonderful to have free ride to the bus terminal.
Verified review

10/10 Exceptional

Service is really nice! Although the facility is a bit old, they try to keep it clean.
Verified review

10/10 Exceptional

Staffs are wonderful and super helpful! Solved a lot of problems for us. I can say they are excellent!
Verified review

8/10 Very good

This seems cute towards groups. It’s a 10 minute walk to the nearest store and three minutes from the bus stop thru parking lot. The shuttle bus stops at 5 PM and Texas are in frequent and difficult to find so if you spend your time in the spa which is sorts of fun baths that is no problem however, if you don’t have a car not recommended
Verified review

2/10 Poor

Not rekommended

Very Old fashion, very run down, not refurbished for very very long time). Pictures do not show how it looks in the reality. The only good thing was the clean sheets . The onsen was not worth a visit. (Dark and did not feel Fresh) Summary in total; not at all value for money!!! We have traveled a lot around Japan, and this Hotel was really disappointing us. Made the total experiences of Hakone not great.
Verified review

10/10 Exceptional

Notre séjour a été remarquable ! Les chambres sont spacieuses et agréables. Nous avons profité de petits déjeuners et dîners traditionnels et copieux. Le personnel est très serviable et nous a même conduit le matin dans les lieux que nous voulions rejoindre. Une adresse exceptionnelle !
Verified review

6/10 Good

かなりの小規模で古いですが清潔ではありました。浴槽は非常に小さく二人しか入れません。食事のメニューは見た目重視で低価格の中頑張っておられることが見て取れました。とにかく一生懸命さを感じた。
Verified review

6/10 Good

風呂の蛇口からのお湯が冷たかった。
Verified review

6/10 Good

自販機にビールがない
Verified review

10/10 Exceptional

Séjour au calme et expérience gastronomique

Tres bon accueil et repas excellent.
Verified review

10/10 Exceptional

怀石料理很丰盛很好吃，温泉泡起来很舒服，而且人并不多，晚上来有机会独享温泉哈哈，我觉得体验绝对对得起酒店的价格。
Verified review

10/10 Exceptional

Very clean and nice property. Multiple bus lines pick you up directly out front. Fast walk to the ropeway and that takes you to owakudani and lake ashii. We did not try onsen
Verified review

6/10 Good

Hôtel assez isolé, qui mérite un vrai rafraîchissement. Personnel très sympathique et accueillant, onsen agréable. Proximité avec le téléphérique intéressante pour rejoindre le lac, même si ce n’est pas donné.
Verified review

8/10 Very good

静かでとても良かったです。
Verified review

10/10 Exceptional

スタッフの方々の対応が良かったです。 お風呂もゆっくり入ることが出来ました。
Verified review

10/10 Exceptional

お風呂／お食事／わき水／スタッフの皆さま、みーんな良かったです🌸
Verified review

8/10 Very good

Ystävällinen henkilökunta

Huoneissa näkyi ajan patina, mutta henkilökunnan ystävällisyys korjasi pienet ulkoiset puutteet.
Verified review

6/10 Good

私としては、周辺のことは、気にしませんでしたが、同行者が周辺にコンビニもお土産屋さんもないのかとガッカリしていました。