Nestled near a train station, Kashiwaya offers a serene escape with an indoor mineral hot spring and shopping on site. Unwind with bike rentals, laundry facilities, or simply connect to WiFi in public areas.
Joyama Historic Park and Arata-Jo Mountain Castle - 4 min drive - 2.1 km
Nagano Olympic Stadium - 24 min drive - 15.9 km
M-Wave Olympic Memorial Arena - 39 min drive - 27.4 km
Zenko-ji Temple - 39 min drive - 26.4 km
Getting around
Shinshu - Matsumoto Airport (MMJ) - 53 min drive
Chikuma Obasute Station - 11 min drive
Ueda Station - 29 min drive
Bessho Onsen Station - 35 min drive
Restaurants
六花亭 - 10 min walk
ゆかり - 2 min walk
中国料理 大上海 - 16 min walk
Kurumi(くるみ)来瑠味 - 6 min walk
居酒屋やまよし - 6 min walk
About this property
Kashiwaya
Located near a train station, Kashiwaya is a great choice for a stay in Chikuma. Free self parking is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails.
At a glance
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Hotel size
24 rooms
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out time is 10 AM
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Special check-in instructions
The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
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Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Japanese breakfast (surcharge) each morning 7:30 AM–8:30 AM
Water dispenser
What to do
Hot springs
Karaoke
Shopping
Hiking/biking trails nearby
Winery tours nearby
Working away
Meeting rooms
Services
Front desk (limited hours)
Laundry facilities
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Reception hall
Accessibility
Wheelchair accessible
Room amenities
Home comfort
Air conditioning
Bathrobes
Children's robes
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Food and drink
Highchair
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 9:30 AM. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Japanese breakfast is offered for an extra charge of approximately JPY 1100 for adults and JPY 1100 for children
Children & extra beds
Guests must contact this property in advance to reserve high chairs
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children age 0-5 for items such as extra bedding and meals.
Also known as
Kashiwaya Inn Chikuma
Kashiwaya Chikuma
Kashiwaya Ryokan
Kashiwaya Chikuma
Kashiwaya Ryokan Chikuma
Frequently asked questions
Are pets allowed at Kashiwaya?
Sorry, pets aren't allowed.
Is parking offered on site at Kashiwaya?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Kashiwaya?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 10 AM.
What is there to do at Kashiwaya and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes hot springs.
What's the area around Kashiwaya like?
Kashiwaya is located a short 9-minute walk from Nishizawa Piggy Bank Museu.
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Reviews
Kashiwaya Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
6.6
Location
7.8
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 23, 2025
This place is so authentic. It was a true gem of a Japanese experience for our family. We loved everything about it: hospitality, clean rooms, beautiful views, natural spring style onsens… Highly recommend!
Julia
Julia, 1-night trip
Verified
10/10 Exceptional
Aug 11, 2025
The building is very old, but you can feel the effort put into keeping it clean and tidy. The staff provided polite and attentive service without being overbearing. Above all, the hot spring is wonderful. The bath on the first floor was too hot for me, so I used the one on the fifth floor instead, and enjoyed a refreshing soak in the morning. The quality of the water is undoubtedly among the best in Japan.
This place is not for those expecting the hospitality of a luxury hotel or clean, brand-new facilities. It’s perfect for those who want to enjoy a rustic, unpretentious ryokan with an excellent hot spring.
There are no breakfast spots nearby, so if you’re staying without meals, I recommend the soba shop inside Togura Station.
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*, 1-night trip
Verified
4/10 Fair
Nov 20, 2022
No wifi inside the room! How come?
No cold water in the bathroom, only hot water..... asked to pay for the hot spring entrance but I was not told when booking!