Located in the heart of Downtown Cuenca, Hotel Flore Boutique offers a warm welcome with continental breakfast and laundry facilities. Guests can unwind at the snack bar/deli or connect to WiFi in their room. With tour/ticket assistance and luggage storage, previous guests have praised this hotel for its attentive staff.
Padre Aguirre 8-15 y Mariscal Sucre, Cuenca, Azuay, 10110
What's nearby
Calderon Park - 2 min walk - 0.2 km
New Cathedral of Cuenca - 2 min walk - 0.2 km
Convent of the Assumption - 2 min walk - 0.2 km
San Sebastian Plaza - 7 min walk - 0.6 km
Río Tomebamba & Calle Larga - 10 min walk - 0.9 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 13 min drive
14n - Antonio Borrero Station - 7 min walk
Luis Cordero (Hermano Miguel) Station - 7 min walk
Gaspar Sangurima Tram Station - 12 min walk
Unidad Nacional Tram Station - 20 min walk
Terminal Terrestre Station - 24 min walk
Airport shuttle (surcharge)
Restaurants
Chocolateria Dos Chorreras - 2 min walk
Raymipampa - 3 min walk
Angelus by Tutto Freddo - 3 min walk
Café Del Parque - 3 min walk
Nevius Coffee Rooftop - 3 min walk
About this property
Hotel Flore Boutique
Hotel Flore Boutique is just 1.8 mi (2.9 km) from the airport and offers a shuttle (available on request). Free perks include WiFi and continental breakfast daily between 7:00 AM and 10:00 AM. Public transportation is close by: Gaspar Sangurima Tram Station is just 12 minutes by foot.
At a glance
DONE
Hotel size
21 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (9 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (USD 8 per day)
Onsite valet parking (USD 8 per day)
Height restrictions apply for onsite parking
Onsite garage
24-hour offsite parking nearby (USD 8 per day); reservations required
DONE
Transfers
Airport shuttle from 6:00 AM to 10:00 PM*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–10:00 AM
Restaurant
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Romance packages
Facilities
1 building/tower
Built in 1932
Safe-deposit box at front desk
Communal living room
Baroque architecture
Accessibility
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
30-inch LCD TV
Cable TV channels
Home comfort
Heating
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate dining area
Heated floors
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
Airport shuttle service is offered for an extra charge of USD 15 per person (roundtrip)
Early check-in can be arranged for an extra charge of USD 15 (subject to availability)
Late check-out can be arranged for an extra charge of USD 20 (subject to availability)
Children & extra beds
Cribs/infant beds are available for USD 10.0 per day
Rollaway beds are available for USD 10.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 10 per pet, per day
Parking
Self parking costs USD 8 per day
Valet parking costs USD 8 per day
Parking is available nearby and costs USD 8 per day (656 ft away; open 24 hours)
Parking height restrictions apply
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Flore Boutique Cuenca
Flore Boutique Cuenca
Hotel Flore Boutique Hotel
Hotel Flore Boutique Cuenca
Hotel Flore Boutique Hotel Cuenca
Frequently asked questions
Does Hotel Flore Boutique offer free cancellation for a full refund?
Yes, Hotel Flore Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Flore Boutique?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Flore Boutique?
Yes. Self parking costs USD 8 per day. Valet parking costs USD 8 per day.
Is airport shuttle service offered by Hotel Flore Boutique?
Yes, an airport shuttle is available from 6:00 AM to 10:00 PM on request. The charge is USD 15 per person roundtrip.
What are the check-in and check-out times at Hotel Flore Boutique?
Check-in start time: 1:00 PM; Check-in end time: midnight. There's a charge of USD 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 20 (subject to availability).
Are there restaurants at or near Hotel Flore Boutique?
Yes, there's an onsite restaurant.
What's the area around Hotel Flore Boutique like?
Hotel Flore Boutique is in Downtown Cuenca, a short 7-minute walk from 14n - Antonio Borrero Station and 7 minutes' walk from San Sebastian Plaza.
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Reviews
Hotel Flore Boutique Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.6
Location
9.0
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Sep 15, 2022
Staff very helpful and friendly, went out of their way to help
Mario
Mario, 2-night trip
Verified
8/10 Very good
Jun 5, 2017
Friendly front desk all shifts. Newer place, no coffee gor guests yet in tge a.m. But they say they soon will. Being honest, it is not the quietest place with a center court arrangement open to all floors, and often times it seems almost like vehicles are driving through the room/ sound insulation is not good. Steep, long stairs to climb- not a problem for me but will be for some.
Verified traveler
3-night trip
Verified
8/10 Very good
Jan 25, 2023
No me gusto que el primer dia me dieron una avitacion que no tenia nada que ver con las fotos del anuncio ,pero luego de un reclamo me dieron una mejor avitacion
edwin
edwin, 10-night trip
Verified
6/10 Good
Apr 4, 2021
My observation
Cold in room, lobby, banisters very dusty, no chairs to sit in room.
Lisa
Lisa, 1-night trip
Verified
8/10 Very good
Mar 9, 2021
Cómodo y limpio.
Soledad
Soledad, 1-night trip
Verified
8/10 Very good
Feb 8, 2021
La atencion exelente; al hotel le falta algo fe mantenimiento, aunque estuve muy a gusto en el hotel
Verified traveler
1-night trip
Verified
10/10 Exceptional
Feb 10, 2020
The location was excellent. The staff was helpful, but minimal. English with our limited Spanish. Nice 3nights.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Dec 9, 2019
Great Recommendation.
We so enjoyed our stay and will return. The restaurant provided simple, but very tasty food. They have done a lot of renovations and it shows. They do need someone to decorate the rooms to make it more cheerful. Also could add another chair or two in each room. The staff was fantastic. The location is one of the best in Cuenca. We enjoyed our stay.
Douglas L.
Douglas L., 4-night trip
Verified
8/10 Very good
Aug 16, 2019
Bonito y bien situado
Nos ha gustado mucho. Muy bien situado. Limpio y bonito.
Único fallo: no tiene ascensor aunque el personal se ocupa de subir y bajar las maletas. Al parecer no se puede poner por ser un edificio protegido. Es una pena. Si te toca el tercer piso puede ser un problema para algunas personas. A nosotros no nos supuso ningún problema.
Apolinar
Apolinar, 2-night trip
Verified
10/10 Exceptional
Jun 11, 2019
The Hotel Flore Boutique is a really nice hotel located right in the center of historic Cuenca. The staff is friendly and thoughtful. My room was clean and very comfortable. The breakfast provided was very good at their Florento Cafe downstairs. I highly reccomend this spot for your stay in Cuenca.
Verified traveler
1-night trip
Verified
8/10 Very good
Aug 21, 2018
Very nice hotel just behind the cathedral.
We rented the suite and was very big.
Verified traveler
2-night trip
Verified
4/10 Fair
Jun 27, 2018
Would not recommend this place
Pros - convenient location in the heart of Cuenca's historic center, clean rooms, reliable wifi
CONS- not really greeted at all by front desk who checked us in by showing us a room and leaving us there without the room key or any information about wifi or breakfast. We had to ask multiple times for enough pillows and towels to use. There was no blow dryer and no where to hang towels in the bathroom. The phone wasn't working and when I asked about it to the front desk they said "that happens sometimes". The worst part of this whole experience was that this hotel clearly states that it has luggage storage on hotels.com but when i asked to store by backpack the front desk told me they did NOT have a luggage room but that I could "store" my bag in the front desk, with no security. I had relied on that description to store my things while I walked around the city and ended up having to carry my things around. Disappointing customer service.
Overall did not have a pleasant experience here and will not be returning to this "hotel".
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jun 20, 2018
Excelente servicio y perfecta ubicación en el centro de Cuenca
MANUEL
MANUEL, 1-night trip
Verified
4/10 Fair
May 18, 2018
We booked two floor Family Studio Suite but while arrived they put us in one room orphean home like room with 4 beds. We booked different room. Stuff reception was realy unwilling to understand that we payed for a different room type and much more. Room was really cold, without heating at all. Half renovated and ongoing works. Breakfast was really economy type. Not a nice experience.
Experienced
Experienced, 2-night trip
Verified
8/10 Very good
Apr 27, 2018
Excellent but some noise.
Overall, I'd definitely recommend this place. The only complaints were that it was tricky to find because there was no street signage (had to walk in the front entrance to see it) and it was surprisingly noisy, with some kind of machine kicking in-and-out periodically and street noise. The way it's laid out with an interior court yard and no real access to the front road other than the suites facing it or the front entrance, we thought it would've been quieter. Great location, service, showers, beds, and breakfast though. It'd be tough to find a better place in Cuenca!
Rhe
Verified
10/10 Exceptional
Jan 5, 2018
Excellent hotel. Great Location
The hotel sent a taxi to the airport to pick us up. They offered it without me even asking. The room was comfortable and very clean. There were a few odd noises - water dripping in another room and a sound that might have been a washing machine somewhere but it didn't bother us a lot. The staff was very accommodating with suggestions of what to see, giving us bottled water and there is a laundry service.
The location is fantastic, right in the old town and behind the largest cathedral. There's a new cafe adjacent to the hotel and if you're a guest you get a free continental breakfast. This seemed to be brand new and they're still working out the staffing but by the time we left things were running smoothly.
This is an excellent place to stay and Cuenca is a beautiful city. Highly recommended!
Jenny
Jenny, 3-night trip
Verified
4/10 Fair
Nov 6, 2017
The room was on the top floor (75 stairs) and there was no elevator. Due to my recent knee surgery, I was unable to climb the stairs, having to leave early. Also there is no heat, cooling, or air ventilation in the room. The room had a very small window and the internet was horrible.
LTCJoe
LTCJoe, 3-night trip
Verified
10/10 Exceptional
Aug 9, 2017
Great new hotel in historic Cuenca
This is a relatively new hotel (about 3 months old) so everything has been refurbished. It's a perfect location right by the main square and across from the lovely flower market. In fact, if given the opportunity, there is a beautiful terrace at the top of the hotel (if no one is in the apartment) that you may request to see for incredible views (a little secret). The couple who own the hotel are very helpful with recommendations etc. A couple notes: because the hotel is right next to the main cathedral, the bells will ring throughout the day, including at 7am... so don't plan to sleep in. Also, the hotel doesn't have their own breakfast yet (will soon) so they offer you a simple breakfast at a cafe around the corner. It was a good breakfast... but be sure to clarify what is included on the hotel coupon/voucher (just break/coffee/juice from what we could tell). Also, the higher you go in the hotel, the weaker the wifi signal. Just fyi. Otherwise, the cafe will overcharge you. But this is a great quality hotel, especially for the views, location, and price. Highly recommend.
John
John, 2-night trip
Verified
10/10 Exceptional
Aug 7, 2017
Great location and value
Well managed hotel in a location that couldn't be more central. It's brand new but in a historic building with a beautiful atrium. Many rooms have extra high ceilings and very nice town views. Showers and bathrooms are modern and convenient.
Terrence R
Terrence R, 1-night trip
Verified
4/10 Fair
Aug 5, 2017
This building was completely renovated 2-3 years ago due to a devastating fire, per friends. As a result, the interior is virtually brand new and appears relatively modern. Unfortunately, the renovated space is poorly designed--for example, in my tiny bathroom there were no shelves for toiletries or even soap, the shower door opened inward and was impossible to turn on without getting wet; and the shower leaked buckets due to poorly sealed joints. The earlier room I occupied ( I asked for a change) was huge but incredibly noisy (traffic church bells next door at 6:45 am). Another concern was the "free breakfast" advertised on the website, about which the staff knew nothing and was not provided. On the other hand, positives included very friendly, accommodating staff and great location for walking, eating and sightseeing. Overall, I would not recommend staying here due to the discomfort described above.