We were there for the second time, liked it the first time but won't be coming back.
1) They seemed more supportive of a big wedding party than individual guests, which didn't exactly leave us feeling welcome. While checking in (but only because we asked!), they informed us that the entire patio area was booked for Sat. night, which was exactly when we wanted to sit out there. Showed no flexibility or interest in finding a solution, like maybe carving out a corner for other paying guests. Don't know exactly when the party showed up, but on Sat. morning nearly the entire patio, restaurant and breakfast area were already set up and blocked off so that the other guests had to find room to sit. Seemed excessive, felt like they wanted to get everything set up hours before the actual event, regardless of whether it disturbed the other guests.
2) General attitude and upkeep seemed too casual. It's common to have a self-service coffee machine. This one had a button for cappucino, but the machine just hisses at you. Only then we were told that the machine doesn't make cappucino (although it's programmed to!). They did bring us some cappucinos from the kitchen, but only because we asked. There was no sign or explanation, and it didn't feel like they appreciated when other guests asked for the same.
Service rooms were open and we had to walk around worn matresses. Special mention goes to the hotel personnel who used the space right below our window for their smoke breaks.