Hotel Neutor Express

3.0 star property
Central hotel with bar/lounge, connected to the convention center, near Salzburg Christmas Market

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Photo gallery for Hotel Neutor Express

Comfort Double Room, Balcony | Terrace/patio
Reception
Meeting facility
Bar (on property)
Junior Suite, Balcony | In-room safe, desk, free WiFi, bed sheets
Hotel Neutor Express is a charming retreat near Salzburg Christmas Market and Salzburg Cathedral. Guests can unwind at the on-site coffee shop, indulge in some shopping therapy, or appreciate local art at the gallery. With dry cleaning services and luggage storage, you're sure to enjoy a comfortable stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Coffee shop/cafe
  • Conference center
  • Meeting rooms
  • Terrace
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
The current price is $75
$91 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

Basic Single Room

7.2 out of 10
Good
(13 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Wardrobe or closet
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room

7.2 out of 10
Good
(17 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Basic Twin Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

Comfort Double Room, Balcony

7.0 out of 10
Good
(8 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Neutorstrasse 9, Salzburg, 5020

What's nearby

  • Getreidegasse - 5 min walk - 0.5 km
  • Mozart's Birthplace - 6 min walk - 0.6 km
  • Old City Hall - 6 min walk - 0.6 km
  • Salzburg Cathedral - 8 min walk - 0.7 km
  • Salzburg Christmas Market - 8 min walk - 0.7 km

Getting around

  • W.A. Mozart Airport (SZG) - 7 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • Salzburg Aiglhof Station - 19 min walk
  • Salzburg Central Station - 26 min walk

Restaurants

  • ‪Meissl & Schadn - ‬6 min walk
  • ‪220 Grad - ‬7 min walk
  • ‪Humboldt Stubn - ‬8 min walk
  • ‪Afro Cafe - ‬8 min walk
  • ‪Arthotel Blaue Gans - ‬6 min walk

About this property

Hotel Neutor Express

Hotel Neutor Express puts you in a great location, within a 15-minute walk of Salzburg Christmas Market and Mirabell Palace. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A snack bar/deli and a terrace are other highlights. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 45 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 19 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms
  • Conference center

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Self parking costs EUR 19 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number 50101-000082-2020

Also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Frequently asked questions

Does Hotel Neutor Express offer free cancellation for a full refund?

Yes, Hotel Neutor Express does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Neutor Express?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Neutor Express?

Yes. Self parking costs EUR 19 per day.

What are the check-in and check-out times at Hotel Neutor Express?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hotel Neutor Express?

No, this hotel doesn't have a casino, but Klessheim Palace Casino (8-min drive) is nearby.

What's the area around Hotel Neutor Express like?

Hotel Neutor Express is in Riedenburg, a short 7-minute drive from W.A. Mozart Airport (SZG) and 10 minutes' walk from Salzburg Christmas Market.

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Hotel Neutor Express Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Location
Train station
Service staff
Bus
Building
Old town
Shower
Walking
Air conditioning

Reviews

8/10 Very good

Nice spot!

It was a great spot. The room was very clean and cozy. Staff were friendly and helpful. Location is perfect! Just a few minutes walk to the center. Only complain is that there is no A/C but other than that it’s a nice spot.
Denis, 2-night trip

6/10 Good

Room was clean, staff were very helpful snd flexible with check in time
Sharon, 3-night trip

8/10 Very good

Great location.. bus to city centre right outside hotel, or just a short walk through the tunnel to old town. Stayed with my Son, safe area to walk around. Get the Salzburg travel card which is brilliant for going to all the attractions that beautiful Salzburg has to offer. Would definitely stay there again.
Kirsty, 2-night trip

8/10 Very good

Great location to Altstadt-Lehel!
Daniel, 1-night trip

10/10 Exceptional

good location
Sajan, 3-night trip

2/10 Poor

Front desk is unprofessional and rude.
Christo, 2-night trip

10/10 Exceptional

This is a great hotel! It's small but clean, and very very close to the old town. We loved staying here!
Rose, 2-night trip

2/10 Poor

Never again

It was shocking, from the arrogant reception staff who had a sarcastic answer to all questions, to the dirty batchroom with old pube hair, to a matress thats so worn out it feels like sleeping on a boat. Will definitely not visit again.
Witchious, 2-night trip

10/10 Exceptional

Nice place, great price. Air conditioning or room fan was loud but otherwise perfect value
1-night trip

8/10 Very good

Great reception service. Basic environment, but nice and clean. It’s a very convenient location, close to center of Old town.
Alida, 1-night trip

10/10 Exceptional

perfect location and a big thank you to Barbara on reception
Brian, 5-night trip

10/10 Exceptional

Very close location and good transport links to the centre of the old town. Very quiet location. Nice large room with balcony. Very polite and helpful at the front desk when I had a query which was resolved.
Abigail, 4-night trip

8/10 Very good

Within walking distance of the old city, where there's plenty of dining and shopping opportunities. Not much traffic except during rush hour. The room was fine, but the shower floor was a bit yellow with hard water. The room smelled like cleaning products when I first arrived but this was solved by leaving the window open overnight. Breakfast is very expensive. Include breakfast with booking if you plan to eat there.
Simon, 5-night trip

2/10 Poor

Received an email from property letting us know they were not able to stay open after 5 due to not being able to staff. Property was more like a 1970s hostel.
Jack, 3-night trip

10/10 Exceptional

Fantastic staff
Brian, 5-night trip

4/10 Fair

Not a great location not a good hotel.

The reception is across the road at a different address, the staff were slow to respond and seemed overwhelmed with paperwork duties. Breakfast was ok.
Kevin, 1-night trip

10/10 Exceptional

I really liked the hotel, it was nice and clean and the person at reception very kind.
Rosalba, 2-night trip

6/10 Good

Beds were very comfortable. The pictures online were of a different building. They have 2 buildings and one is old and run down, and the other was new. Most of the pictures online were from the new building. Were we stayed was ok as far as beds tvs and furniture, but the floors were green with red dots and mystery stains. Walls were ok but were in need of a good set of paint. The bathroom had a drain in the floor that you could hear water running all night.
The real entry to the older building
Floor condition
Keith, 4-night trip

10/10 Exceptional

Really nice hotel in a very good location.
Tomas Nahuel, 2-night trip

4/10 Fair

Property conditions are very poor. Building is not well maintained.
Iris, 3-night trip

10/10 Exceptional

Great place for the price

Everything is great. The room isn't new, but for this price it is worth. All what you need to stay for a couple of days is here. Very close to the city center.
Dmytro, 3-night trip

2/10 Poor

Do not stay here!!!!

This is a horrible place to stay- there were bleach stains on the carpet, rust in the shower track, broken tiles, balcony door that didn’t latch- I tried to contact the person in charge and never got a reply back- we did not stay here after seeing the condition of the rooms- the pictures on Hotels.com are not true
Deb, 2-night trip

10/10 Exceptional

Very good option for the Festive guests -highly recommended!
Margo, 2-night trip

6/10 Good

It is very basic. The bed is hard and room does not have temperature control. The size of room is big.
Twyla, 2-night trip

4/10 Fair

Very very barebones and terribly overpriced for the quality.
Sarah, 2-night trip