Metcalfe Hotel Ottawa by Gray Collection

Property class: 4
Hotel with restaurant, near Confederation Park

Choose dates to view prices

You'll be in a fantastic location at Metcalfe Hotel Ottawa by Gray Collection, just a 5-minute walk from Confederation Park and National Arts Centre. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Also, Parliament Hill and Sparks Street Mall are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and restaurant. Public transportation is just a short walk: Parliament Station is 6 minutes and Rideau Station is 11 minutes.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • 6 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Library
  • Communal living room
  • Front-desk safe

For families (6)

  • Free cribs/infant beds
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Pets allowed
The current price is $165
$201 total
includes taxes & fees
Oct 9 - Oct 10

Why we love this property

Delicious dining options
The hotel restaurant serves full breakfast to kick-start the day. In-room champagne service adds a touch of luxury to any stay.
Sleep like royalty
Doze off in style with hypo-allergenic premium bedding and a pillowtop mattress. Toast to sweet dreams with champagne service and a minibar.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed (Atrium)

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed (Atrium)

9.2 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, wooden headboard, and a nightstand with a radio.

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(35 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

A hotel room with a large bed, a nightstand with a radio, a framed picture on the wall, and a window with curtains.

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(57 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Corner

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Suite, Corner

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Suite, 2 Bedrooms

  • 79 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Deluxe Room (Queen)

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Deluxe Room (Queen)

9.4 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Executive Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Executive Room, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

A modern living room with a blue sofa, a brown leather armchair, a round coffee table, and a floor lamp.

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a wooden floor, a ceiling light, and a window with curtains.

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(43 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Superior Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

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About the neighborhood

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9

What's nearby

  • Elgin Street - 1 min walk - 0.1 km
  • National Arts Centre - 3 min walk - 0.3 km
  • Ottawa City Hall - 3 min walk - 0.3 km
  • Rideau Centre - 7 min walk - 0.6 km
  • Parliament Hill - 8 min walk - 0.7 km

Getting around

  • Ottawa International Airport (YOW) - 15 min drive
  • Ottawa Station - 6 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa Fallowfield Station - 17 min drive
  • Parliament Station - 6 min walk
  • Rideau Station - 11 min walk
  • Lyon Station - 12 min walk

Restaurants

  • ‪Meet Noodle 又見壹面 - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪The Scone Witch - ‬2 min walk
  • ‪Cocotte Bistro - ‬1 min walk
  • ‪Le Moulin de Provence - ‬3 min walk

About this property

Metcalfe Hotel Ottawa by Gray Collection

  • You'll be in a fantastic location at Metcalfe Hotel Ottawa by Gray Collection, just a 5-minute walk from Confederation Park and National Arts Centre. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Also, Parliament Hill and Sparks Street Mall are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and restaurant. Public transportation is just a short walk: Parliament Station is 6 minutes and Rideau Station is 11 minutes.

At a glance

Hotel size

    • 108 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (CAD 47 per night)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's games

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Library
  • Communal living room
  • Fitness center
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Dining

Cocotte - Onsite bistro. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 75 per accommodation, per stay

Parking

  • Valet parking costs CAD 47 per night

Policies

Extra-person charges may apply and vary depending on property policy.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Metcalfe Hotel Ottawa

Metcalfe Hotel

Metcalfe Ottawa

Ottawa Hotel Indigo

The Metcalfe Hotel Hotel

The Metcalfe Hotel Ottawa

The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Does Metcalfe Hotel Ottawa by Gray Collection offer free cancellation for a full refund?

Yes, Metcalfe Hotel Ottawa by Gray Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Metcalfe Hotel Ottawa by Gray Collection?

Yes, pets are welcome. There's a charge of CAD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Metcalfe Hotel Ottawa by Gray Collection?

Yes. Valet parking costs CAD 47 per night.

What are the check-in and check-out times at Metcalfe Hotel Ottawa by Gray Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Metcalfe Hotel Ottawa by Gray Collection?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (8-min drive) and Hard Rock Hotel & Casino Ottawa (19-min drive) are both nearby.

What is there to do at Metcalfe Hotel Ottawa by Gray Collection and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Metcalfe Hotel Ottawa by Gray Collection?

Yes, there's an onsite restaurant, Cocotte.

What's the area around Metcalfe Hotel Ottawa by Gray Collection like?

Metcalfe Hotel Ottawa by Gray Collection is in Downtown Ottawa, a short 6-minute walk from Parliament Station and 7 minutes' walk from Parliament Hill. Our travelers say the local area is very central.

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Reviews

Metcalfe Hotel Ottawa by Gray Collection Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The in-house restaurant, Cocotte Bistro, offers great food and excellent service. (147 reviews)
  • Breakfast at the restaurant was consistently described as delicious and excellent. (26 reviews)
  • Valet parking was a convenient and appreciated service, with some guests also finding cheaper parking options nearby. (29 reviews)
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Popular mentions

Service staff
Room
Location
Restaurant
Lobby
Bed
Parking
Breakfast
Food
Ambience

Reviews

Verified review

10/10 Exceptional

Great Location, nice rooms and excellent staff
Verified review

10/10 Exceptional

Absolutely amazing stay. Super convenient location right in the city centre, walkable to the main attractions. Decor was modern and stylish. Room was spacious and clean, with nice amenities
Verified review

10/10 Exceptional

Friendly staff, great location.
Verified review

8/10 Very good

Decent stay at this hotel. We had booked the suite so ample space. Excellent location
Verified review

10/10 Exceptional

Great location
Verified review

10/10 Exceptional

It was a great place to stay. Very clean, staff was helpful and is super well located
Verified review

10/10 Exceptional

1 night stay, I was late in checking out and called the front desk and they provided an extra hour which was appreciated. Great location in downtown Ottawa.
Verified review

10/10 Exceptional

EVERY time I’m in the capital overnight from now on I’m going to check if the Metcalfe has availability. We just stayed one night but experienced wonderful service and hospitality. Luxurious immaculate rooms and a beautiful property all around. Stay here! It’s worth it!
Verified review

10/10 Exceptional

Fantastic location and friendly staff. Beautiful clean comfortable room. Have stayed there twice and would definitely go back.
Verified review

10/10 Exceptional

location is excellent, Lobby and common area are unique.
Verified review

10/10 Exceptional

Overall the staff were very helpful especially those on reception and Brooke in the restaurant.
Verified review

10/10 Exceptional

Very nice clean and well located
Verified review

10/10 Exceptional

Very nice and clean hotel
Verified review

10/10 Exceptional

Great location! The staff at the bar were very friendly! Would come back!
Verified review

10/10 Exceptional

The Metcalf was in a perfect location for a quick stay in Ottawa.
Verified review

10/10 Exceptional

Clean room, nice staff, the parking is useful if you wanna be in and out of the hotel a few times a day, if not there are cheaper parkings in the area. Food is really good and the vibe is nice. Location is great!
Verified review

10/10 Exceptional

Hotel was perfect , beautiful decor, extremely comfortable beds and a lovely vibe! One of fav hotels we have stayed at and definitely will stay here anytime we come back to Ottawa. Highly recommend!
Verified review

10/10 Exceptional

The hotel is gorgeous, the staff is super easy going and professional at the same time, check-in and check-out were very simple and the room had everything I needed, everything seemed well maintained and the installations were charming. The location is also great for tourists, I could do virtually everything just walking.
Verified review

10/10 Exceptional

Not the first time staying here and as always the place is spectacular! I travel with large breed dog and staff is extremely helpful and hotel is super pet friendly. Highly recommend
Verified review

10/10 Exceptional

Very clean staff were very nice Restaurant really good
Verified review

10/10 Exceptional

Beautifully appointed rooms and a clean cool space.
Verified review

10/10 Exceptional

This is our hotel of choice when staying in Ottawa. Location is very central, rooms are well outfitted and staff is excellent!
Verified review

10/10 Exceptional

The lobby and central area is beautiful and welcoming. A great place to enjoy a coffee and pastries, or drinks and snacks, or to catch up on email.
Verified review

10/10 Exceptional

Lovely hotel. Great location. The restuarant can be busy so reserve or roll the dice on a walkup if peak time.
Verified review

10/10 Exceptional

Room was spacious bed was comfortable and convenient location.