Hatsuhana

Property class: 3
Mountain hotel with spa, near Hakone Hot Springs

Choose dates to view prices

Hatsuhana puts you just a 5-minute drive from Hakone Hot Springs and Tenzan Onsen. Guests can indulge in massages at the spa, and Japanese cuisine is served at DINING HANAEMI, which is open for breakfast and dinner. Also, this hotel is within a short drive of Fuji-Hakone-Izu National Park.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
The current price is $866
$953 total
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, Non Smoking (A type, Dinner time Assigned by Hotel)

A modern living room with a sofa, a coffee table, and a television. There is a sliding door with a view of greenery outside.

Deluxe Room, Non Smoking (A type, Dinner time Assigned by Hotel)

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 1 Twin Trundle Bed and 1 Large Twin Sofa Bed

View all photos for Comfort Room, Non Smoking (Dinner time Assigned by Hotel)

A hotel room with a large bed, a sofa, a desk, and a TV.

Comfort Room, Non Smoking (Dinner time Assigned by Hotel)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Room, Non Smoking (A type, Dinner time Assigned by Hotel)

A modern hotel room with a large bed, a sofa, a round coffee table, and a small armchair.

Premium Room, Non Smoking (A type, Dinner time Assigned by Hotel)

  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Deluxe Room, Non Smoking (B type, Dinner time Assigned by Hotel)

A modern hotel room with a large bed, a sofa, a desk with a chair, a TV, and a balcony with a view of greenery.

Deluxe Room, Non Smoking (B type, Dinner time Assigned by Hotel)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Trundle Bed

View all photos for Premium Twin Room, Non Smoking (B type, Dinner time Assigned by Hotel)

A modern living room with a sofa, ottoman, and coffee table, a flat-screen TV mounted on the wall, and a sliding glass door leading to a balcony with a view of greenery.

Premium Twin Room, Non Smoking (B type, Dinner time Assigned by Hotel)

  • 87 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time Assigned by Hotel)

A modern living room with a large TV, comfortable seating, and a view of greenery outside.

Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time Assigned by Hotel)

10.0 out of 10
Exceptional
(2 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Premium Room, 1 Bedroom, Non Smoking (Universal type,Dinner time Assigned by Hotel)

A modern living room with a sectional sofa, a round coffee table, and a wooden chair. There is a large sliding glass door leading to a balcony with a view of greenery.

Premium Room, 1 Bedroom, Non Smoking (Universal type,Dinner time Assigned by Hotel)

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Grand Twin Room, Non Smoking (Dinner time Assigned by Hotel)

A modern hotel room with a large bed, two sofas, a coffee table, and a seating area.

Grand Twin Room, Non Smoking (Dinner time Assigned by Hotel)

  • 106 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Luxury Twin Room, Non Smoking (A type, Dinner time Assigned by Hotel)

A modern bedroom with a large bed, a sofa, a desk, and a traditional sliding door.

Luxury Twin Room, Non Smoking (A type, Dinner time Assigned by Hotel)

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Twin Room, Non Smoking (B type, Dinner time Assigned by Hotel)

A hotel room with a large bed, two purple armchairs, a desk with a lamp, and a coffee maker.

Luxury Twin Room, Non Smoking (B type, Dinner time Assigned by Hotel)

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Room, Non Smoking (C type, Dinner time Assigned by Hotel)

A modern hotel room with a large bed, a nightstand, a desk, and a view of a forest through large windows.

Luxury Room, Non Smoking (C type, Dinner time Assigned by Hotel)

  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Room, Non Smoking (D type, Dinner time Assigned by Hotel)

A modern hotel room with a sofa set, a bed, and a small desk area.

Luxury Room, Non Smoking (D type, Dinner time Assigned by Hotel)

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Room, Non Smoking (E type, Dinner time Assigned by Hotel)

A modern hotel room with a sofa, a TV, a dining table, and a balcony with a view of trees.

Luxury Room, Non Smoking (E type, Dinner time Assigned by Hotel)

10.0 out of 10
Exceptional
(1 review)
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

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About the neighborhood

Map
20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Hakone, Kanagawa Prefecture, 2500313

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Hot Springs - 7 min walk - 0.7 km
  • Tenzan Onsen - 6 min drive - 1.8 km
  • Tamadare Falls - 10 min drive - 3.1 km
  • Lake Ashi - 27 min drive - 8.0 km

Getting around

  • Haneda Airport (HND) - 105 min drive
  • Narita Intl. Airport (NRT) - 170 min drive
  • Hakone-Itabashi Station - 10 min drive
  • Hakone Ohiradai Station - 11 min drive
  • Hayakawa Station - 12 min drive

Restaurants

  • ‪囲炉裏茶寮八里 - ‬7 min drive
  • ‪はつ花そば 本店 - ‬6 min drive
  • ‪箱根上の湯スイッチバックカフェ - ‬11 min drive
  • ‪ハイカラ中華 日清亭 - ‬6 min drive
  • ‪喫茶 うかれ雲 - ‬15 min walk

About this property

Hatsuhana

  • Hatsuhana puts you just a 5-minute drive from Hakone Hot Springs and Tenzan Onsen. Guests can indulge in massages at the spa, and Japanese cuisine is served at DINING HANAEMI, which is open for breakfast and dinner. Also, this hotel is within a short drive of Fuji-Hakone-Izu National Park.

At a glance

Hotel size

    • 35 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Minimum check-in age: 20
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests with Half Board plans must check in by 7 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 7 PM.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

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Reviews

Hatsuhana Reviews

9.4

Exceptional

9.8

Cleanliness

6.6

Location

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hot springs and private baths were exceptional, with silky-smooth water and a relaxing atmosphere. (7 reviews)
  • The restaurant served delicious meals, including traditional Japanese cuisine, in private rooms with excellent service. (9 reviews)
  • Breakfast was a delicious and impressive experience with many new foods to try and impeccable service. (4 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Wonderful experience. Impeccable service and fantastic location with great views. Serene and tranquil.
Verified review

10/10 Exceptional

Everything! The staff were attentive, the room was immaculate and the food was sensational.
Verified review

10/10 Exceptional

Excellent ambience for private onsen. Staff are very friendly and some of them can speak English.
Verified review

10/10 Exceptional

This hotel was just magical. The room was plenty spacious to accommodate our family of 4 (with two teenagers) and the included dinner and breakfast in the separate restaurant (with private rooms) were delicious. We felt very spoiled! We loved the public baths and did not opt to go to the private bath rooms as we basically had the entire public bath area to ourselves. The funicular that took us down to the public baths was such a fun surprise. And after dinner, they set up a bar and snacks/dessert in the lobby.
Verified review

10/10 Exceptional

Absolutely stunning. Service is top quality. Views are incredible. Highly recommended.
Verified review

10/10 Exceptional

The service, environment, and food are really pre-eminent. Many staff can speak English that easily to communicate with foreigner.
Verified review

10/10 Exceptional

Highly recommend to anyone who wants an amazing experience. The room was spacious and clean. The beds were confortable. The staff attentive, nice and polite. The food was delicious. 10/10
Verified review

10/10 Exceptional

Very reclusive area. Close to nature but far from everything else.
Verified review

10/10 Exceptional

A very nice hotel with a gorgeous environment. The open-air bath is excellent, and the entire atmosphere is calm and relaxing. While the staff speak limited English, it’s clear they are doing their best to provide outstanding service and a memorable experience. If you’re driving, be sure to follow the address from Google Maps rather than the one listed on Expedia. I was misdirected and ended up driving an extra 15 minutes through narrow residential roads in the area.
Verified review

10/10 Exceptional

All the staff members are incredibly friendly. Although some of them had limited English skills, they made every effort to communicate effectively with us. Everyone was so helpful and welcoming, and I want to express my heartfelt gratitude to all of them. The building is very new, and the view was stunning—especially with the tall green trees, which added to the cool and tranquil atmosphere. I would definitely love to return and stay at this hotel again.
Verified review

10/10 Exceptional

Great food, amenities, atmosphere, and service! If you have a food allergy please make sure to remind them right before the meal. They forgot I had an allergy and I ended up needing to take medicine for it. Worked out ok for me but could have been a lot more dangerous for others. Other than that everything was PERFECT though!
Verified review

10/10 Exceptional

The room was spectacular! And the setting was so serene (the lobby, restaurant, and onsen were all immaculate). The dining experiences (both breakfast and dinner) were also very special - definitely a once-in-a-lifetime experience with many new foods to try and impeccable service. My only (small) notes: there is no fitness center and no nearby running/walking/hiking (the property is located off a busy highway with no sidewalks), so if you are an active person, be prepared to do a lot of sitting around! We asked for trail recommendations but were told they didn't exist. We also found that the hotel staff, while very accommodating, were NOT knowledgeable about nearby activities, dining, etc. We really had to fend for ourselves in that regard. Perhaps it was the language barrier, but seemingly simple requests (like laundry service, or calling a taxi), they were not able to help us with. Also, note that the dining is private in individual dining rooms, but it is not IN your hotel room, if that's what you're looking for. All in all, I'd say this is an amazing retreat for 1 or 2 nights if you really just want to unplug and lay around in a beautiful space!
Verified review

8/10 Very good

The property is modern and quiet; perfect place to wind down from the hustle and bustle the Tokyo and Kyoto/Osaka leg of our trip. The hotel kindly picked us up from the Hakone-Yumoto station via shuttle. Our first kaiseki experience was phenomenal and the staff was very accommodating to the last minute dietary requests of our group. One of the nights, we were accidentally served venison instead of beef and would not have noticed unless the staff hadn’t apologized and asked if we wanted to be served the beef. Having already finished the course without notice (the venison was delicious) we declined since we were getting pretty full at this point. Naoko provided lovely spa services. Thank you so much! Our room was on the 1st floor and it was perfect; nice and spacious. My only critique is the smell within the corridor of the 1st floor. It smelled a little damp/moldy, but very minor inconvenience. Overall, a lovely 2-day stay.
Verified review

10/10 Exceptional

Very nice
Verified review

10/10 Exceptional

So zen and relaxing, really amazing beautiful property.
Verified review

10/10 Exceptional

Spacious room and deck with relaxing open air bath. Relaxing lounge with open bar. Private onsens were amazing. Excellent food. Helpful staff for every need. Shuttle driver even ran back for an umbrella for me, knowing I was going into town while it was raining.
Verified review

10/10 Exceptional

Wonderful experience a superlative modern property with exceptional staff.
Verified review

8/10 Very good

Everything is perfect! Just the food is very
Verified review

10/10 Exceptional

Wonderful
Verified review

10/10 Exceptional

The hospitality exceeded my expectations
Verified review

10/10 Exceptional

Generally good.
Verified review

10/10 Exceptional

Just love it
Verified review

8/10 Very good

A great hotel but had an issue with ordering wine at the restaurant. On the mobile app menu we ordered a French Chardonnay and it turned out to be 2007, way too old. It was oxidized and we told the waiter who referred us to the sommelier who agreed. We ordered a replacement but when we checked out they charged us for the wine we did not drink. That’s not acceptable and they should not be selling this vintage of white wine, way too old.
Verified review

10/10 Exceptional

Es un hotel increíble! Es para relajarte completamente! Son muy serviciales, desde días antes de llegar se comunicaron con nosotros para afinar detalles de nuestra estancia. Todo impecable e increíble! Definitivamente lo recomiendo 100%
Verified review

10/10 Exceptional

하츠하나호텔은 일본 에도 시대 초기 무뚝뚝한 남편의 억울한 원수를 갚기 위해 하코네로 향한 부부의 이야기입니다. 도중에 남편이 하반신을 쓰지 못하는 병에 걸리자, 아내 '초'는 남편을 지극정성으로 간호하고, 하코네 1호(고대) 온천에서 낫기를 빌며 폭포에 몸을 치는 등 헌신적으로 기원했습니다. 이 과정에서 아내가 발견해 남편에게 먹였다는 산나물과 자연薯(참마)가 바로 하코네 명물인 자연산마(자연정)의 유래가 되었으며, 결국 부부가 뜻을 이룬다는 감동적인 미담입니다. * 철학: 이 아내의 헌신적이고 지극정성인 사랑, 그리고 방문객들에게 마음이 따뜻해지는 극진한 환대와 휴식을 제공하겠다는 의미를 담아 호텔 이름으로 채택되었습니다. (참고로 하코네유모토의 유명한 소바 노포인 '하츠하나 소바'도 같은 유래를 가지고있다고합니다