Hotel Zaraya

Property class: 3
San José de Cúcuta hotel with outdoor pool and restaurant

Choose dates to view prices

When visiting San José de Cúcuta, Hotel Zaraya is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Toro Gallo, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a terrace are offered, and in-room conveniences include washers/dryers and refrigerators.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
The current price is $47
$47 total
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Standard Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Elite Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Large Twin Bed

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About the neighborhood

Map
Calle 11 #2-40, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Colon Park - 3 min walk - 0.3 km
  • Gobernación Norte de Santander - 5 min walk - 0.4 km
  • San Jose Cathedral - 5 min walk - 0.4 km
  • Ventura Plaza Commercial Center - 8 min walk - 0.7 km
  • General Santander Stadium - 12 min walk - 1.1 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 6 min drive
  • San Antonio (SVZ-Juan Vicente Gomez Intl.) - 32 min drive

Restaurants

  • ‪Shanghai Gold House Ventura Plaza - ‬6 min walk
  • ‪Restaurante El Cañal - ‬3 min walk
  • ‪Pasteles & Pasteles - ‬5 min walk
  • ‪Kokoriko - ‬7 min walk
  • ‪Mambo Chorizo Aleman - ‬5 min walk

About this property

Hotel Zaraya

  • When visiting San José de Cúcuta, Hotel Zaraya is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Toro Gallo, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a terrace are offered, and in-room conveniences include washers/dryers and refrigerators.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
1:00pm

Hotel size

    • 29 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)

Pets

    • Pets stay free (dogs and cats only, 1 total, up to 55 lbs per pet)
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

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Reviews

Hotel Zaraya Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and included a variety of options such as eggs, toast, and fruit. (4 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Great hotel, with great staff. Centrally located near commercial area. Breakfast is great (your choice of eggs with toast, fruit, coffee. Pool is clean and cold.
Verified review

8/10 Very good

Good experience

Nice clean hotel with friendly people. I would recommend it.
Verified review

10/10 Exceptional

We had an excellent 3 night stay and extended our stay longer due to extenuating circumstances. The staff were pleasant and helpful. The hotel has quaint colonial architecture, is maintained and kept very clean. It is located on a safe street, close to the central commercial district, with restaurants and vendors - the Ventura mall is only 3 blocks away. An excellent breakfast of eggs, etc was included every morning. The restaurant is open for supper until 7pm with a nice menu selection. The pool area is plain but cleaned everyday and the pol makes for a very refreshing dip. Our room on the 3rd floor had a queen bed, desk, chair, shelves, closet, and balcony over the street compete with table and chairs. The hotel has secure parking within there gated courtyard. There are only a couple of draw backs: mattress was thin and hard ( could feel the frame underneath, no elevator, and only one towel person per day - no extra towel for use at the pool.
Verified review

10/10 Exceptional

everything was great
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

The hotel has a
Verified review

10/10 Exceptional

My sisters love this hotel.
Verified review

10/10 Exceptional

Great staff, clean rooms, centrally located on a safe well lit street, close to markets, great food at breakfast and in the restaurant the rest of the day. Only down side, no elevator, the lobby is not air conditioned, beds are hard, and hot water is not always available.
Breakfast
Pool
Verified review

8/10 Very good

Clean
Verified review

10/10 Exceptional

My sisters used this hotel every time they go to Cucuta. They always have a great time there and always talk about how fabulous the staff are with them.
Verified review

10/10 Exceptional

Very very nice

Very good hotel, clean, excellent service... it was a 3-day stay, very peaceful and safe, I would always come back. I'm already part of the Hotel Zaraya family... good food... and first-class service... Danny Legro
Verified review

10/10 Exceptional

It has been always a very good place to stay
Verified review

8/10 Very good

Basico y paee re a paso de negocio
Verified review

8/10 Very good

Todo muy limpio
Verified review

10/10 Exceptional

Cúcuta es una ciudad que sorprende… y eso afecta también a este alojamiento enclavado en su corazón. Un hotel sencillo, pero coqueto, limpio, personal amable… en fin, un bonito hotel…
Verified review

8/10 Very good

Habitación amplia
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

La habitación impecable, el desayuno que viene acompañado con la habitación sabroso y la atención del personal muy buena
Verified review

2/10 Poor

Mal servicio no cuenta ni con papel higiénico, colchones viejos , no es cómodo.
Verified review

10/10 Exceptional

Deben extender la hora de desayuno
Verified review

10/10 Exceptional

Todo estuvo bien rápido ya esperaban mi presencia
Verified review

10/10 Exceptional

Si quieres algo BBB este es el lugar un icono de Cúcuta
Verified review

8/10 Very good

Estadia en Hotel Zaraya, buena atención,

Bueno estuvo satisfectorio lo que nos falto fue algo de comunicación, no sabiamos que podiamos pedir agua para tomar en las habitaciones, solo consumiamos en la noche y dia las que estaban en los cuartos, el cuarto que nos toco el baño esta mal edificicado, no se que tipo de arquitecto pudo idear esto?
Verified review

10/10 Exceptional

Excelente

Excelente como siempre muy atentos
Verified review

2/10 Poor

Una mala experiencia en este hotel..