Tughan Hotel

Property class: 3
Mardin family-friendly hotel with restaurant

Choose dates to view prices

Located near a train station, Tughan Hotel is a great choice for a stay in Mardin. For a bite to eat, guests can check out Han Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a snack bar/deli, a terrace, and a bike shuttle.

Reviews

6.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
$90
The current price is $100 total
includes taxes & fees
Nov 11 - Nov 12

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Single Room, 1 Large Twin Bed, City View

A bathroom with a glass-enclosed shower, a toilet, a sink with a mirror, and marble walls.

Deluxe Single Room, 1 Large Twin Bed, City View

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a desk with a TV, two armchairs, and a small table with a tray.

Deluxe Double or Twin Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Family Room

A hotel room with a bed, a sofa, a coffee table, and a chair.

Family Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Large Twin Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Executive Triple Room

A hotel room with a bed, a sofa, a coffee table, and a chair.

Executive Triple Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed
  • Free wired internet

View all photos for Honeymoon Studio Suite

A room with a bed under a canopy, a chandelier, a table with fruit and a bottle, and a red and yellow draped window.

Honeymoon Studio Suite

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Economy Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About the neighborhood

Map
1.Cadde Sar Mahallesi No:351 Artuklu, Mardin, 47100

What's nearby

  • Mardin Museum - 3 min walk - 0.3 km
  • Şahkulubey Mansion - 5 min walk - 0.4 km
  • Mardin Castle - 8 min walk - 0.7 km
  • Zinciriye Medresesi - 10 min walk - 0.8 km
  • Great Mosque of Mardin - 10 min walk - 0.9 km

Getting around

  • Mardin (MQM) - 41 min drive
  • Mardin Station - 33 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Artukbey Kahve - ‬3 min walk
  • ‪Cercis Murat Konağı - ‬4 min walk
  • ‪Abbara Bar - ‬4 min walk
  • ‪Keyf-i Teras - ‬3 min walk
  • ‪Ildo Cafe - ‬7 min walk

About this property

Tughan Hotel

  • Located near a train station, Tughan Hotel is a great choice for a stay in Mardin. For a bite to eat, guests can check out Han Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a snack bar/deli, a terrace, and a bike shuttle.

At a glance

CHECK-IN
2:30pm
CHECK-OUT
12:30pm

Hotel size

    • 30 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 15
    • Check-out time is 12:30 PM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

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Reviews

Tughan Hotel Reviews

6.8

Good

6.8

Cleanliness

8.2

Location

7.2

Staff & service

6.8

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Live music
Food
Breakfast
View
Family friendly
Bathroom
Water

Reviews

Verified review

8/10 Very good

Main road a lot of shops and restaurants clean room
Verified review

10/10 Exceptional

Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.
Verified review

6/10 Good

Pros: Great location in the heart of the old city. Close to cafes, restaurants, attractions. Staff were courteous and helpful. Cons: The room looked nicer and bigger on the pictures. We booked a deluxe room but we received a small room on the main floor The towels has stains on them Load music from Han restaurant below the hotel until 2300. It seemed to be under the same ownership. Misleading info about the internet speed as it was not 500 mgbs as indicated on the description. It was about 10 mgbs as per the speed tests done over the 2 nights we stayed there so make alternative plans if you planning to work remotely. Unhelpful rbc rewards by Expedia/ very low quality support.
Verified review

8/10 Very good

hotel's next door cafe? store was very noisy...i think this problem is depends on the room. but hotel's service and condition was good.
Verified review

4/10 Fair

Would not come back again

÷ Nothing was as described and for everything we mentioned they said it was not them who had put the wrong information and that it was hotels.com fault. No parking on spot included and we had to pay to park far away from the hotel. The family room did not have the amount of bed described so we got given a bent sparebed instead. No welcome drink or suprise for the kids as mentioned. Did not see anything to make it a kid friendly hotel. Dirty shower. Loud music until 24.00. Reseptionist more busy playing games and in the morning he was sleeping on a chair in the hallway and my husband had to wake him two times. We just left without having breakfast in the morning. + Very good location and beautiful view from the room. Nice building. We have visited old Mardin before and stayed in another two hotels. We will not come back to this hotel if we visit again.
Verified review

8/10 Very good

Very good location
Verified review

10/10 Exceptional

We left good memories with my family, with stylishly designed rooms, great varieties at breakfast, incredible terrace view.Extremely friendly staff, economical and stylishly designed rooms and an incredibly hospitable hotel.
Verified review

10/10 Exceptional

Best servıce ,Good locatıon,All rooms wıth Mardın wıew , Thıs hotels as like my homeIm sure I wıll come back agaın .Hıghly recommend
Verified review

2/10 Poor

A very bad smell was coming from the air conditioner and the bathroom throughout the night. Since we only stayed for one night, we did not have the opportunity to change the room. The bathroom was very cold; the edges of the window were not properly sealed and cold air was coming in. Even though it was a non-smoking room, the corridor smelled strongly of cigarette smoke. Additionally, the curtains did not properly cover the window.
Verified review

4/10 Fair

.
Verified review

6/10 Good

Good location

In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
Verified review

4/10 Fair

We spent four nights there. When we arrived we found out that they gave our room to another customer. The room that they provide us later was very noisy, and we literally couldn’t sleep at all! The toilet flashing and the bathroom door had issues. Also, when we asked about washing our clothing they said a price which was much higher than the amount that I pay even at the US.
Verified review

2/10 Poor

There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot.
Verified review

2/10 Poor

Disappointed

unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here.
Verified review

6/10 Good

Not recommended

The hotel's building and lobby look very fancy but the room we got was not very nice. It was not very clean, we didn't have any toiletries, and there was a used small bottle of shampoo still in the shower. Unless you get the luxury suite, the view you get is to the street, not the Mesopotamian valley. On the second day, we didn't have hot water in the shower, we came during winter, the temperature was around 0°C (32 fahrenheit), so it is unacceptable to have a cold shower in this weather. We asked the reception about it, they said they had fixed it already, so I went and take a shower, but the water was barely lukewarm, it was not fixed for another day. The breakfast included is not good. The food is not really tasty and the organization of it is very poor. It is also not very clean. The dirty dishes from previous guests were lying around for ages. We arrived and there was 1 boiled egg left (we didn't arrive at the end of the breakfast), we asked for more eggs, they said they would bring. We finished eating, and we never received the eggs. The next day we decided to go somewhere else for breakfast, because we were so disappointed from the morning before. Smoking is allowed everywhere in the hotel, so there is a constant smell of cigarette everywhere
Verified review

10/10 Exceptional

Merkez cadde üzerinde , tarihi çarşı, merkez müze ve diğer dini mekanlara yürüme mesafesinde. Yürüme mesafesi kadar yakınında 2 adet otopark var. Teras manzarası güzel ama kahvaltı daha iyi olabilirdi. Memnun kaldık
Verified review

10/10 Exceptional

Guzeldi iyiydi superdi tesekkurler
Verified review

8/10 Very good

Jxfxjfxjtdrzuzjfzursrhajzfg Just
Verified review

10/10 Exceptional

Oda temiz ve otel konum olarak çok iyi. kahvaltı yetersizdi. En önemlisi otopark sorunu aracınızı yaklaşık 700 -800 MT uzaklığa park etmeniz gerekiyor.
Verified review

8/10 Very good

Temiz güzeldi teşekkürler
Verified review

6/10 Good

Dusch and toilet not real clean
Verified review

2/10 Poor

Odalar çok kirliydi, banyo korkunçtu. Talep etmedikçe odaya su peçete bile bırakmıyorlar, günlük olarak yenilenmiyor. Asla tercih etmem
Verified review

10/10 Exceptional

Görevliler gayet ilgiliydi, oda ücretleri gayet makul, tek sıkıntı tarihi kent bölgesinde otopark sorunu, merkezi yerde olması avantaj,
Verified review

10/10 Exceptional

Lokasyonu gayet güzel, odalar temiz, çalışanlar oldukça yardımcı ve güleryüzlüydü.
Verified review

2/10 Poor

212 numaralı oda sular sıkıntı kapı kilidi sıkıntı olumsuz bir deneyim oldu