Sarova Imperial Hotel, Kisumu

Property class: 3
Kisumu hotel with restaurant and bar/lounge

Choose dates to view prices

Sarova Imperial Hotel, Kisumu is just 3 mi (4.9 km) from the airport and offers a shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
The current price is $130
$153 total
includes taxes & fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Queen Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Room - View

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Queen Room - Accessible

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premium Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Achieng' Oneko Road, Kisumu, 40100

What's nearby

  • Kisumu Clock Tower - 5 min walk - 0.5 km
  • The West End Shopping Mall - 10 min walk - 0.9 km
  • Kisumu Impala Sanctuary - 2 min drive - 1.1 km
  • Kisimu museum - 2 min drive - 1.9 km
  • Dunga Bay - 2 min drive - 1.9 km

Getting around

  • Kisumu (KIS) - 13 min drive
  • Kakamega (GGM) - 84 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Java United Mall - ‬19 min walk
  • ‪Alnoor Cafeteria - ‬12 min walk
  • ‪Java House - ‬6 min walk
  • ‪Pool Bar @ Acacia Premier - ‬7 min walk
  • ‪Artcaffe Gastro Bar - ‬19 min walk

About this property

Sarova Imperial Hotel, Kisumu

  • Sarova Imperial Hotel, Kisumu is just 3 mi (4.9 km) from the airport and offers a shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge.

At a glance

Hotel size

    • 95 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free offsite parking within 164 ft

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Sarova Imperial Hotel, Kisumu Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.4

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious and tasteful meals with great variety and exceptional service. (4 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Really comfortable stay
Verified review

10/10 Exceptional

Very highly recommend for bleisure. Very conveniently located, has all major amenities required for a City Hotel and service is quite professional and hospitality top notch.
Verified review

10/10 Exceptional

Very professional staff. Clean. Incredible food. Great deck for a sunset view! We will definitely stay here again.
Verified review

10/10 Exceptional

Conveniently located to all key amenities - banks, hospitals, shopping malls, airports, bus terminals, and key Government Offices. The Hotel has a very professional and delightful Staff, very clean facilities, and well-appointed rooms. The freshly prepared meals which are delicious and tasteful are the highest rating for the property.
Verified review

10/10 Exceptional

As always, our stay in Kisumu was excellent and welcoming by the staff. Pricey breakfast but very well done and prepared.(2,500 Kshs each). Lovely pastries at the coffee shop, if you are so tempted. Keep it up!!! Will be back, of course
Verified review

10/10 Exceptional

Staff are professionally trained and offer excellent service and friendly support to guests. The hotel is very clean but the aircom in my room didn't work.
Verified review

6/10 Good

The staff are nice and many times the service was good. However, in few instances I had to wait a long time for a coffee or meal to be served, and the cleaning person threw away some medications from my side table. The gym is really not good.
Verified review

10/10 Exceptional

Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The Hotel boasts of a number of fully appointed conference rooms ideal for various sizes. The hotel rooms are quite spacious, clean and comfortable, the AC could be increased slightly 22 is still quite warm for the humid environment and occasionally gets uncomfortable. Overall, very highly rated at 9/10 on attention to detail, excellent food quality and dining variety, kudos to the chefs!!! and very welcoming and professional staff. Would be great to add at least water for half board meal plan. Thanks for being my go to choice whenever I am in Kisumu. Machiegni!
Verified review

8/10 Very good

The restaurant staff could do with some additional training on service. Food was brought separately so some had to start & finish before others started. Additionally, the food was just placed on the table for us to figure out whose food was whose. Waitress had to call others to help her use the card machine. They kept passing us to close windows & turned off lights without the courtesy to be excused etc. We had to wait over an hour for our room to be ready. Concierge staff was very kind & helpful.
Verified review

8/10 Very good

Great food, great staff, and all around great vibes.
Verified review

10/10 Exceptional

Great hotel wiyh exceptional service!
Verified review

10/10 Exceptional

Clean and helpful
Verified review

10/10 Exceptional

Memorable stay at Sarova, Kisumu

Very welcoming, friendly and helpful staff. The food was great, and clean rooms.
Verified review

10/10 Exceptional

The team members are what makes a stay here very enjoyable.
Verified review

10/10 Exceptional

Great hotel! Professional and welcoming team.
Verified review

8/10 Very good

Great team
Verified review

10/10 Exceptional

My stay was good and they were all friendly
Verified review

10/10 Exceptional

A gem in Kisumu

A fantastic hotel with great staff. Everyone is so friendly and helpful. I highly recommend for anyone to stay there. Nice brekki and everyone pays attention to fine details.
Verified review

8/10 Very good

Generally a good hotel. Only used the room and room service. Staff were excellent. Only thing I would say they should some mood lighting in the room for those that don’t enjoy overly bright lights. Enjoyed my one night stay
Verified review

8/10 Very good

It could be nice with a little fridge for putting some drinks
Verified review

8/10 Very good

Very good
Verified review

10/10 Exceptional

Check out time of 10 am is was too early especially if on holiday. Noon sounds better.
Verified review

6/10 Good

Room was too hot. AC did not seem to work.
Verified review

10/10 Exceptional

Excellent hotel. I loved the facilities. Daily room cleaning. Conformable bed and bedding. Food is very good, menu selection is excellent. Only drawback is service can be slow at times. Serving tea or coffee was very slow. Ordered food took very long everytime. Otherwise, location is perfect, devoid of noise and accessible to many local attaractions.
Verified review

10/10 Exceptional

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