Check in at the Callas House was easy, quick, and we were able get into our room earlier than expected. The receptionist showed us to our room and went over the key and access cards to get into the building and into the wing our room was in. The room was very clean and fresh towels were provided daily. We had a coffee maker which was an added plus. The location was great-next to the Opera House and the subway very close by as well. Transportation via subway, trams, or buses was also very good. Breakfast was included and was typical for a European breakfast buffet. On the last day we had to leave for the airport before breakfast was available and they sent us with a bag with a pastry, water, juice, and pretzels which was very much appreciated. All in all, a great stay-would definitely stay there again.